29

Accessible charge point standard remains unmandated and poorly understood by operators.

Conclusion
However, the Department has not mandated use of the standard. The Motability Foundation told us that two years on from its launch, there are still no charge points in the UK which are fully compliant with the standard. Charge point operators and local authorities have reported that they need to better understand what compliance with the standard means in practice.54 The Department stated that it believes the standard to be the first in the world. It told us that it has put in place a review of the standard with the British Standards Institution and wider stakeholders to learn about whether the standard works and address practical issues, such as how people will know they have complied. The Department also said the review would identify what further actions may be needed to improve charge 49 Qq 95–97 50 EVS0007 51 Q 92 52 Qq 94–95 53 C&AG’s Report paras 16, 3.10–3.11 54 EVS0007; C&AG’s Report para 16 18 point accessibility, and will make recommendations in early 2025.55 In the meantime, it stated that it has asked local authorities to consider how they are taking accessibility into account through their LEVI projects.56
Government Response

A response document is linked to this report, dated 16 May 2025. Response attribution to this conclusion has not been verified. Read the response document.

Addressee Bodies
HM Treasury
Timeline
Recommendation age 1.5 yrs
Report published 12 Mar 2025