3

Accelerate improvements to rail network accessibility for all passengers, including station facilities and train services.

Conclusion
It is unacceptable that so much of the rail network remains so difficult to access for so many people. The Department committed to improving access to the rail 6 Rail reform: The rail transformation programme network and other modes of transport as part of its 2018 inclusive transport strategy and has been running its Access for All programme to address the issues faced by disabled passengers since 2006. However, the Department has made little progress in improving rail services and station infrastructure and this affects various groups of people; for example, disabled passengers, as well as parents with young children, and even the many passengers and tourists carrying luggage who would like to have access to lifts. The Department says that it will be going out to consultation shortly on a national rail accessibility strategy, but it should already have enough information about the current condition of stations and where there are accessibility issues to start tackling problems now and without further delay. Recommendation 3: The Department should fulfil its commitment to improve access to the rail network for all who wish to use it and does not need to wait for further consultation or legislation to make improvements to station facilities and train services. It should report back to the Committee alongside the Treasury Minute on its plans and timetable for when stations and trains will be accessible to all.
Government Response

A response document is linked to this report, dated 11 July 2025. Response attribution to this conclusion has not been verified. Read the response document.

Addressee Bodies
HM Treasury
Timeline
Recommendation age 2.3 yrs
Report published 27 May 2024