Thirty-second Report - Specialist Skills in the civil service
Select Committee
Public Accounts Committee
HC 686
11 December 2020
Government response
Treasury minutes: Government response to the Committee of Public Accounts on the Thirty second report from Session 2019-21 · published 24 Mar 2021
Recommendations & Conclusions
20 results
2
Recommendation
Accepted
The civil service struggles to attract and retain specialist staff.
Recommendation
The civil service struggles to attract and retain specialist staff. Since 2010 the civil service has been subject to pay restrictions, which have limited its ability to offer progressive pay packages to staff. Areas such as Digital and Commercial have …
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Government Response Summary
The government agrees with the recommendation but outlines existing mechanisms, such as annual reviews of SCS pay and exceptions, promotion of Pivotal Role Allowances, and sharing allowance data to encourage pay coherence, rather than committing to a new review of these processes.
HM Treasury
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3
Recommendation
Accepted
There is still a long way to go to ensure the civil service retains and...
Recommendation
There is still a long way to go to ensure the civil service retains and promotes those from different backgrounds. The more diverse an organisation, the better decisions it makes. The civil service has made a commitment to be more …
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Government Response Summary
The government accepts the recommendation, committing to continue publishing detailed diversity statistics, developing a new Civil Service Inclusion strategy, and launching the Government Recruitment Information Database (GRID) by April 2022 to improve data-driven decision making and recruitment diversity.
HM Treasury
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4
Recommendation
Accepted
Departmental data is not good enough to support functions’ development of comprehensive workforce plans.
Recommendation
Departmental data is not good enough to support functions’ development of comprehensive workforce plans. The Cabinet Office acknowledges it does not have the data it needs across all functions to accurately assess what skills the civil service has and where …
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Government Response Summary
The government accepts the recommendation and is taking steps to improve annual workforce projections, align data standards across functions, improve consistency and transparency of workforce data through process convergence, and collect more effective functional data via the ACSES for 2021.
HM Treasury
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5
Recommendation
Rejected
Seven years on from their introduction, functions still have not developed clear plans to help...
Recommendation
Seven years on from their introduction, functions still have not developed clear plans to help maximise their impact, and lack strategic direction. The Department requires all functions to put in place their own ‘capability blueprint’. Blueprints should include a clear …
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Government Response Summary
The government explicitly disagrees with the recommendation's timeline, stating that functions will need additional time beyond April 2021 due to contextual pressures and data availability, although some functions like HR and Finance aim to publish blueprints in 2021 or 2021-22.
HM Treasury
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6
Recommendation
Not Addressed
Only a few of the fourteen functions have been able to demonstrate the benefits of...
Recommendation
Only a few of the fourteen functions have been able to demonstrate the benefits of their activities. Most functions have not been able to quantify their costs and benefits. The Cabinet Office admits there are difficulties measuring the impact of …
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Government Response Summary
The government's response detailed aspects of the Bounce Back Loan Scheme, which did not address the recommendation for the Cabinet Office, HM Treasury, and functions to agree on a consistent methodology for measuring costs, benefits, and impacts by July 2021.
HM Treasury
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1
Conclusion
Not Addressed
On the basis of a report by the Comptroller and Auditor General, we took evidence...
Conclusion
On the basis of a report by the Comptroller and Auditor General, we took evidence from Cabinet Office and HM Treasury on specialist skills in the civil service.1
Government Response Summary
The government's response provided information about cash access and related legislation, which did not address the committee's introductory statement about taking evidence on specialist skills in the civil service.
HM Treasury
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7
Conclusion
Accepted
The Cabinet Office recognised that rules introduced in 2010 on civil service pay make it...
Conclusion
The Cabinet Office recognised that rules introduced in 2010 on civil service pay make it difficult to attract and retain skilled specialists in some areas.15 Some skills, such as the ability to lead large projects, are particularly scarce. The Cabinet …
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Government Response Summary
The government agrees with the Committee's observation regarding challenges in attracting and retaining specialists due to civil service pay rules, outlining existing measures such as departmental pay delegation, pay exception processes, SCS pay reviews via the SSRB, and the use of Pivotal Role Allowances.
HM Treasury
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8
Conclusion
Acknowledged
Some functions, such as the Commercial function, have introduced pay flexibility in order to try...
Conclusion
Some functions, such as the Commercial function, have introduced pay flexibility in order to try and increase recruitment of specialists. The Cabinet Office told us that the use of flexibilities in the Government Commercial Organisation had been an effective way …
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Government Response Summary
The government agrees with the committee's observation that pay flexibility can be effective, outlining existing mechanisms such as departmental pay delegation, pay exception processes, SCS pay reviews via the SSRB, and the use of Pivotal Role Allowances for specialists.
HM Treasury
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9
Conclusion
Accepted
Pay flexibilities can however lead to disparities in specialist pay, which can create an internal...
Conclusion
Pay flexibilities can however lead to disparities in specialist pay, which can create an internal market between departments for those with specialist skills. To tackle this, the Cabinet Office explained how it is managing the issue. For senior civil service …
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Government Response Summary
The government agrees with the observation and confirms it is already implementing measures, such as annual reviews of SCS pay and exceptions, and promoting Pivotal Role Allowances, with the next SCS pay exception review due in Summer 2021.
HM Treasury
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10
Conclusion
Accepted
The more diverse the people in an organisation, the better run it is and the...
Conclusion
The more diverse the people in an organisation, the better run it is and the better decisions it makes. As part of the Civil Service Diversity and Inclusion Strategy the civil service has committed to setting and working towards targets …
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Government Response Summary
The government is developing a new Civil Service Inclusion strategy to replace the 2017-2020 strategy, focusing on talent, fairness, and a broader view of diversity, with individual functions like Finance also launching their own diversity strategies.
HM Treasury
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11
Conclusion
Accepted
The Cabinet Office also recognised the importance of retention.
Conclusion
The Cabinet Office also recognised the importance of retention. One of its key aims is to look at how people progress within the civil service once they are in post. The Cabinet Office acknowledged it can take three to five …
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Government Response Summary
The government outlined its existing policies and frameworks for pay and retention, confirming that pay matters for grades below SCS are delegated to departments, and detailing how SCS pay, pivotal role allowances, pay exceptions, and specialist pay frameworks like DDAT are managed across the Civil Service.
HM Treasury
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12
Recommendation
Accepted
Ideally, all functions would have access to workforce statistics from a consistent civil service-wide data...
Recommendation
Ideally, all functions would have access to workforce statistics from a consistent civil service-wide data set. However, functions are still largely reliant on departmental data on staffing, which is variable in quality and is not always detailed enough for functions …
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Government Response Summary
The government accepted the recommendation, agreeing to work towards a consistent Civil Service-wide dataset by May 2021. It is already improving annual workforce projections, aligning data standards across functions, and working to improve the consistency and transparency of workforce data and ACSES returns.
HM Treasury
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13
Conclusion
Accepted
The Cabinet Office is looking to put in place measures that will allow it to...
Conclusion
The Cabinet Office is looking to put in place measures that will allow it to identify what skills an individual has so that they can be best deployed to maximise impact. The Cabinet Office noted that the Project Delivery function …
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Government Response Summary
The government agrees with the committee's observation, detailing ongoing steps to improve annual workforce projections, align data standards across functions, enhance workforce data consistency, and improve functional data collection via the ACSES for 2021.
HM Treasury
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14
Conclusion
Accepted
The Cabinet Office told us that the challenge of EU exit and EU transition, alongside...
Conclusion
The Cabinet Office told us that the challenge of EU exit and EU transition, alongside the concurrent risk of the covid-19 pandemic, has sharpened its thinking about skills and has improved the effectiveness of strategic workforce planning across the civil …
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Government Response Summary
The Cabinet Office is committed to addressing skills gaps and enhancing strategic workforce planning across the Civil Service by May 2021, having already established the Government Skills and Curriculum Unit and improved annual workforce projections.
HM Treasury
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15
Conclusion
Acknowledged
Developing detailed plans for each function—also known as ‘capability blueprints’— is fundamental to the effective...
Conclusion
Developing detailed plans for each function—also known as ‘capability blueprints’— is fundamental to the effective operation of the functional model in government. The National Audit Office report found that without capability and capacity plans in place it is difficult for …
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Government Response Summary
The government acknowledges the importance of capability blueprints for functions and confirms commitment to their formulation and publication, explaining that additional time beyond April 2021 is needed due to contextual pressures and data availability, while detailing progress for Commercial, Finance, and HR functions.
HM Treasury
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16
Conclusion
Rejected
We believe blueprints are a key part in setting out the operating model for each...
Conclusion
We believe blueprints are a key part in setting out the operating model for each function, and an important control tool for managing the relationships between functions and departments. Once they are in place it will be easier for functions …
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Government Response Summary
The government explicitly disagrees (despite this being a conclusion), stating that functions will need additional time beyond April 2021 to finalise capability blueprints due to contextual pressures and data availability, although some functions aim for completion in 2021 or 2021-22.
HM Treasury
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17
Conclusion
Rejected
Despite the lack of capability blueprints in place, HM Treasury shared with us positive examples...
Conclusion
Despite the lack of capability blueprints in place, HM Treasury shared with us positive examples of cross-government collaboration. The Treasury told us it had integrated functions into major investment decisions, with all functions involved in the appraisal of capital programmes …
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Government Response Summary
The government explicitly disagrees with the Committee's perceived recommendation regarding capability blueprints, citing contextual pressures and data availability for delays, while outlining current progress by various functions.
HM Treasury
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18
Conclusion
Accepted
The Cabinet Office’s ‘blueprint’ exercise in 2018 set consistent expectations for functions and introduced more...
Conclusion
The Cabinet Office’s ‘blueprint’ exercise in 2018 set consistent expectations for functions and introduced more regularised reporting from functions on their performance, costs and benefits.32 The National Audit Office noted that data quality would be central to the success of …
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Government Response Summary
The government agrees that data on impacts is poor and is taking specific steps, including a project that identified four key factors for assessing functional improvement and a widespread agenda of culture-change to ensure Green Book guidance on measuring costs and benefits is followed.
HM Treasury
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19
Conclusion
Acknowledged
The Cabinet Office explained that the Digital function has made progress identifying the cost savings...
Conclusion
The Cabinet Office explained that the Digital function has made progress identifying the cost savings of moving to permanent staff from contract labour and, as part of this, the function has recognised the indirect cost benefit of retaining skills within …
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Government Response Summary
The government agrees with the committee's observation, outlining existing frameworks like the "measuring the impact of government functions" project and the Green Book methodology which assess and guide efficiency and impact across government functions.
HM Treasury
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20
Conclusion
Accepted
The Cabinet Office told us that the Government Internal Audit Agency (GIAA) is in the...
Conclusion
The Cabinet Office told us that the Government Internal Audit Agency (GIAA) is in the process of developing a new project to allow comparison of impact assessments across the functions. As part of this, the GIAA has developed a standardised …
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Government Response Summary
The government agrees with the Committee's conclusion, stating a target implementation date of April 2021 for the project to measure the impact of government functions using four key factors, and outlines details of this work.
HM Treasury
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