Post Office and Horizon - Compensation: follow-up

Business and Trade Committee Closed Non-inquiry session
Opened: 9 Jan 2024 Closed: 24 May 2024 Parliament page
MPs quiz the Government and other stakeholders on what more can be done to deliver full, fair and fast compensation for victims of the scandal, which has been labelled the worst miscarriage of justice in British history. MPs hear from Nick Read, Chief Executive of the Post Office, and Paul … Read more
3 Recommendations
1 Report
2 Oral sessions
37 Letters
2 Events
Activity timeline 43 events
Oral evidence sessions 2 sessions
Alan Bates · Justice for Subpostmasters Alliance Ben Tidswell · Post Office Carl Creswell · Department for Business and Trade Dr Neil Hudgell · Hudgell Solicitors Henry Staunton James Hartley · Freeths Mark Chesher · Addleshaw Goddard Nick Read · Post Office Rob Francis · Dentons Ross Cranston · Post Office GLO Scheme Simon Oldnall · Post Office Simon Recaldin · Post Office Tim Brentnall Tony Downey
Post Office and Horizon: Compensation: follow-up
Alan Bates · Justice for Subpostmasters Alliance Carl Creswell · Department for Business and Trade Carl Creswell · Department for Business, Energy and Industrial Strategy Dr Neil Hudgell · Hudgell Solicitors Jo Hamilton, former sub-postmistress Kevin Hollinrake MP · Department for Business and Trade Nick Read · Post Office Paul Patterson · Fujitsu Services Ltd The Rt Hon. the Lord Arbuthnot of Edrom
Recommendations & Conclusions
3 results
2 Recommendation Rejected
Third Report - Post Office and Hor…
Remove Post Office from redress delivery and establish an independent intermediary for sub-postmasters.
The Government must immediately remove the Post Office from any involvement in delivering redress for sub-postmasters and the Government should set out to the Committee how it proposes to deliver swift and effective redress for sub-postmasters, and in what legally … Read more
Government Response
The government rejects the recommendation to immediately remove the Post Office from redress delivery, stating decisions are already independent and such a move would cause significant delays and costs. It also asserts postmasters already have access to legal and expert assistance, rejecting a new intermediary.
Department for Business and Trade
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3 Recommendation Rejected
Third Report - Post Office and Hor…
Introduce legal timeframes in legislation to deliver sub-postmaster redress and simplify evidential requirements.
To correct the abject failure to deliver timely redress for sub-postmasters, the Government must include in its forthcoming legislation legal timeframes to deliver redress to sub-postmasters. Those targets should include binding timeframes for each stage of a compensation claim, with … Read more
Government Response
The government rejects implementing legal timeframes and financial penalties, asserting that initial offers are already timely and penalties would not speed up the process. Instead, it details existing efforts and new financial incentives, such as the £600k fixed offer and top-up payments, to encourage earlier submission of claims.
Department for Business and Trade
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4 Recommendation Accepted in Part
Third Report - Post Office and Hor…
Require Post Office full disclosures and introduce independent appeals mechanism for sub-postmasters.
To ensure that offers of redress are fast and fair, the Government must: (Paragraph 16) a) Require full disclosures by the Post Office of the information needed to submit full and fair claims within legally binding timeframes; b) publish a … Read more
Government Response
The government rejects a standardized damages tariff and a blanket removal of the legal expenses cap, citing existing measures or unsuitability, while deferring a decision on allowing settled claims to be revisited and introducing an independent appeals mechanism, and cross-referencing point (a).
Department for Business and Trade
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Government Response AI assessment · 3 of 3 classified

Total 3 recs
Correspondence 37 letters
30 Apr 2024 To committee Letter from the Remediation Unit Director at the Post Office relating to tariffs for HSS and investigations into the Capture system, 23 April 2024
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23 Apr 2024 To committee Letter from the Non-Executive Director at the Post Office relating to the Speak Up investigation, 7 March 2024
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23 Apr 2024 To committee Letter from Jane Davies (former Group Chief People Officer at POL) relating to a Speak Up complaint, 18 March 2024
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23 Apr 2024 To committee Letter from Henry Staunton relating to points raised during the Post Office evidence session, 15 March 2024
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23 Apr 2024 To committee Letter from the Senior Independent Director at the Post Office relating to an investigation into Nick Read, 17 April 2024
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26 Mar 2024 To committee Letter from the Non-Executive Director at the Post Office relating to Remuneration Committee documents, 18 March 2024
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26 Mar 2024 To committee Letter from the Director of Business Resilience at the Department for Business and Trade relating to Horizon data on claims, offers and settlements, 15 March 2024
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19 Mar 2024 From committee Letter to the Non-Executive Director at the Post Office relating to Remuneration Committee board minutes, 12 March 2024
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19 Mar 2024 To committee Letter from the Minister for Enterprise, Markets and Small Business relating to the Post Office (Horizon System) Offences Bill, 13 March 2024
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19 Mar 2024 To committee Letter from the Chief Executive at the Post Office relating to issues raised in the Committee's Report, 7 March 2024
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14 Mar 2024 From committee Letter to the Director of Business Resiliance at DBT relating to GLO claimant offer data, 13 March 2024
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12 Mar 2024 From committee Letter to the Senior Independent Director at the Post Office relating to a request for documents, 6 March 2024
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5 Mar 2024 To committee Letter from Henry Staunton relating to the Post Office and Horizon, 1 March 2024
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5 Mar 2024 To committee Letter from the Director of Business Resilience at the Department relating to Horizon redress and finances, 1 March 2024
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5 Mar 2024 To committee Letter from the Senior Independent Director at the Post Office relating to Horizon redress and and finances, 05 March 2024
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5 Mar 2024 To committee Letter from the Senior Independent Director at the Post Office relating to a request for documents, 29 February 2024
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5 Mar 2024 From committee Letter to the Senior Independent Director at the Post Office relating to a request for documents, 5 March 2024
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5 Mar 2024 To committee Letter from the Chief Executive at the Post Office relating to remarks made at 27 February evidence session, 1 March 2024
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5 Mar 2024 To committee Letter from Henry Staunton relating to a clarification of remarks made to the Committee, 4 March 2024
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5 Mar 2024 From committee Letter to the Senior Independent Director at the Post Office relating to a request for documents, 4 March 2024
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28 Feb 2024 From committee Letter to the Chief Executive of the Post Office relating to a further request for documents, 28 February 2024
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27 Feb 2024 Submission from the Department for Business and Trade relating to the GLO redress scheme
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27 Feb 2024 To committee Letter from the Solicitors Regulation Authority relating to the Post Office and Horizon, 19 February 2024
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27 Feb 2024 To committee Letter from Justice Secretary to BTC and Justice Chairs relating to legislative scrutiny of Post Office convictions, 16 February 2024
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27 Feb 2024 To committee Letter from the Chief Executive of the Post Office relating to Horizon compensation, 16 February 2024
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26 Feb 2024 To committee Letter from the Minister for Enterprise, Markets and Small Business relating to Post Office convictions legislation, 22 February 2024
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26 Feb 2024 Documents relating to request h) 'Project Pineapple' and working culture at the Post Office
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26 Feb 2024 Documents relating to request d) Read to Chalk 9 Jan, and Peters and Peters advice
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26 Feb 2024 To committee Letter from Secretary of State to Chair relating to Post Office Chair allegations, 22 February 2024
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26 Feb 2024 To committee Letter from the Chief Executive at Post Office relating to responses to requests made by the Committee, 23 February 2024
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26 Feb 2024 Documents relating to request c) records relating to the Board's choice of candidate for Senior Independent Director
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26 Feb 2024 Documents relating to request a) draft reports on the role of the UKGI in Post Office governance
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23 Feb 2024 From committee Letter to the CEO of the Post Office relating to a request for Horizon related documents, 22 February 2024
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20 Feb 2024 To committee Letter from the Minister for Enterprise, Markets and Small Business relating to the GLO compensation scheme, 13 February 2024
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20 Feb 2024 To committee Letter from the Chief Executive of the Post Office relating to Horizon compensation, 5 February 2024
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23 Jan 2024 To committee Letter from Fujitsu relating to bugs in their Horizon system, 17 January 2024
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23 Jan 2024 From committee Letter to the Minister for Enterprise, Markets and Small Business relating to the Post Office Horizon Compensation, 23 January 2024
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