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Chargeback scams pose a significant and growing threat to SME viability.

Recommendation
Chargeback scams represent a major and growing threat to SME viability. The Government must improve protections against friendly fraud as a central part of its approach to supporting and protecting small businesses. (Conclusion, Paragraph 171)
Addressee Bodies
Department for Business and Trade
Timeline
Recommendation age 0.5 yr
Report published 11 Feb 2026