• The Government does not accept this recommendation. • Requests for information are intended to enable the Department to increase its offers to claimants, including where there is a reasonable concern about the basis of calculation. • The Department recognises the feedback from claimants and their representatives that such requests are in some cases being made late into the process and is therefore keen for such requests to be made as early as possible. Adding an additional layer of governance by requiring the claim facilitator to agree to the request would increase the time taken to issue such requests which would exacerbate delays. • We can, however, confirm that Addleshaw Goddard are aware of the importance of making it clear that RFIs are only issued to seek further information that could help increase an offer to claimants.