With tickets on sale for festivals that might not take place, we are concerned that the difficulty of securing refunds from secondary ticketing platforms, and the industry’s understandable desire to maximise sales, could mean consumers lose out as the events industry emerges from the pandemic. We recommend that the Government assesses the impact of the Covid-19 pandemic in its Post Implementation Review of the Breaching of Limits on Ticket Sales Regulations 2018, which it committed to conducting between 2021 and 2023. (Paragraph 90) The future of UK music festivals 35