We recommend that the Department for Culture, Media and Sport and its arm’s-length bodies develop a funded support framework that gives volunteer-led organisations access to practical assistance, including ‘critical friends’, mentoring and shared technical resources. This could include, 53 for example, funded access to short-term professional support (such as surveyors, project managers or conservation architects) to help volunteers develop realistic plans, manage complex heritage projects more effectively and reduce the risk of volunteer burnout. (Recommendation, Paragraph 98) The planning system