_ For NHS England South region; south-west (1) At page 20 of my judgement found that at the appointment on 10 August 2016 the time constraints under which was obliged to work meant that he was faced with trying to achieve the impossible: said that was sure that the real constraints of time had had a direct impact on the outcome of the appointment: said that it would have been better if the likely difficulties in this regard had been recognised at the point that Mr Matheson or his sister had asked to have an appointment: If there had been some sort of triage system in place, as understand to be the case in other practices, this could have been recognised from the outset am aware that while some GP practices operate triage system there are plenty of others that do not. think it may be beneficial for the facts of this case to be shared with all GPs in the area as a learning exercise. What want to ensure, as far as possible, is that another GP is not placed in the same situation as on 10 August 2016 with the nearly inevitable conclusion that a patient's serious psychiatric condition is not recognised. Derriford Park; Derriford Business Park; Plymouth, PL6 5QZ Tel 01752 204636 Fax To Cox, The very

For Devon Local Medical Committee (2) / repeat the concerns set out at (1) above: want to ensure that the lessons to be learned from this inquest are shared with all local practices in the hope that similar future fatalities may be avoided.

(3) It became apparent during the course of the inquest that a number of professionals (both GPs and care coordinators) were confused or unclear about the correct pathway for Ito follow once he had been wrongly discharged from the local CM HT_ indicated that felt it may be sensible for Livewell Southwest to add a 'Professionals' tab or page to its website so that doctors and other professionals could refer to it in the event of uncertainty: suggested that it may be sensible for a doctor representing GPs locally to sit down with an individual from Livewell Southwest to ensure that any areas of ongoing confusion were recognised and appropriately addressed_ For Livewell Southwest (4) To consider the development of a 'Professionals' tab or webpage setting out current pathways for mental health patients to follow in specific circumstances as outlined at (3) above. To liaise with a GP representative to identify areas of current confusion and to assist in the creation of a clear and comprehensible summary document: (5) To consider whether; in certain circumstances, it may be appropriate to authorise care coordinators or other professionals to exercise clinical judgement and depart from stated operational policy: To assess the circumstances in which such a decision may be appropriate and the process to be followed: To consider the drafting of an express provision to this effect within the operational policy and the need for specific training for the clinicians concerned: (6) To consider whether there is a need to make the current transfer process more robust: To review recent transfers (over a specific timeframe) to identify whether there is an issue over failed transfers. If so, to consider what further steps may be necessary to strengthen the process_