Darryl Johnson

PFD Report All Responded Ref: 2026-0152
Date of Report 10 March 2026
Coroner Emma Whitting
Response Deadline est. 5 May 2026
All 1 response received · Deadline: 5 May 2026
Coroner's Concerns (AI summary)
Inaccurate and outdated address information in the ambulance service's mapping database, even for long-established properties, created delays in emergency response, risking patient outcomes.
View full coroner's concerns
The East of England Ambulance Services Trust confirmed that their CAD system utilises an address and map database supplied by Ordnance Survey but that postal addresses listed in this database along with mapping coordinates to locate the property are not always accurate. Whilst it is it is accepted that it is not feasible for the database to be 100% accurate and up to date because it will take time for the system to be updated (as for example in the following situations:
• New builds
• Change of property name/number
• Change of use for a property/dwelling) the Deceased had purchased his property over 11 years ago and had been paying Council Tax since that time. It is, therefore, of concern why the database still did not have full details of his address.
Responses
Response Ordnance Survey
Response received (text not yet extracted)
Sent To
  • Ordnance Survey
Response Status
Linked responses 1 of 1
56-Day Deadline 5 May 2026
All responses received
About PFD responses

Organisations named in PFD reports must respond within 56 days explaining what actions they are taking.

Source: Courts and Tribunals Judiciary

Report Sections
Investigation and Inquest
On 12 March 2025 I commenced an investigation into the death of Darryl JOHNSON aged
52. The investigation concluded at the end of the inquest on 09 March 2026. The Narrative Conclusion of the inquest was that: The Deceased died from an untreated pulmonary thrombo-embolism.
Circumstances of the Death
The Deceased had resided at 27b Market Square in Sandy since 2015. After failing to attend his work as expected on 24 February 2025, at around 21.55 hours that evening, his co-workers discovered him deceased at his home. Police attended and confirmed his death at 23.09 hours. Investigations revealed that at 06.17 hours earlier that morning, the Deceased had called ambulance services complaining of breathing problems and feeling faint. An ambulance crew was despatched just under an hour later. However, even though he had provided the correct address, the ambulance call handler, relying on the Ordnance Survey Map Database, had directed the crew to attend a different address, namely, 27a Market Square. When there was no response at that address, the crew called the Fire Service to force entry, but when no-one was found to be there the call response was closed. Had the crew been sent to the right address, the Deceased may have been found alive, although it remained unclear whether his death would have been avoided.
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Data sourced from Courts and Tribunals Judiciary under the Open Government Licence.