Susan Barrett

PFD Report All Responded Ref: 2025-0590
Date of Report 29 September 2025
Coroner Sean Horstead
Coroner Area Essex
Response Deadline est. 16 January 2026
All 1 response received · Deadline: 16 Jan 2026
Coroner's Concerns (AI summary)
Serious concerns exist regarding the absence of embedded Tissue Viability Nurses and a Tissue Viability Service in community hospitals, leading to inadequate care for pressure ulcers and an increased risk of future deaths.
View full coroner's concerns
The evidence disclosed that Mrs Barrett received optimal care following her transfer from Colchester General Hospital acute care to Trinity Ward in the Fryatt Community Hospital. However, serious concerns were raised in evidence by East Suffolk and North Essex NHS Foundation Trust (ESNEFT) witnesses relating to the impact and consequences of an absence of embedded, dedicated Tissue Viability Nurses (TVNs) and a Tissue Viability Service (TVS) across the two ESNEFT Community Hospital Sites which, together, involve three Wards (including Trinity Ward) with, cumulatively, some 77 patient beds. The Community Hospital Wards are Nurse Practitioner led and based on a GP model but since 2023 have seen the withdrawal of embedded TVNs or a TVS across all Wards. The evidence from both the Colchester General Hospital Matron and the Community Tissue Viability Lead Nurse confirmed that whilst this has been formally recognised as a ‘risk’ - and attempts at mitigation have been attempted - the steps taken have been inadequate. In her evidence the Tissue Viability Lead Nurse confirmed that she had raised and escalated her concerns regarding the change in policy and informed the Court that she had felt it necessary to “block” some transfers of vulnerable patients from the Acute Hospital to the Community Hospital, expressly on the basis that the absence of an embedded TVS gave rise to a serious risk of the deterioration of these frail and vulnerable patients’ pressure ulcers to the extent, she confirmed, that such transfers presented a risk of future deaths. Notwithstanding the ‘blocking’ she has been required to resort to, she made reference to an increase in pressure damage in the Community Hospital Wards in a 2025 three month period compared to the same period in 2024.
Responses
East Suffolk and North Essex NHS Foundation Trust NHS / Health Body
20 Nov 2025
Action Planned
The Trust has confirmed funding for a 0.6wte Band 6 Tissue Viability CNS as a substantive post and is actively recruiting for the role to embed a TVS across community hospital sites. (AI summary)
View full response
Dear Mr Horstead

REGULATION 28 REPORT TO PREVENT DEATHS – INQUEST TOUCHING UPON THE DEATH OF MRS SUSAN MARGARET BARRETT WHICH CONLUDED ON 18 SEPTEMBER 2025

I write in connection with the above-mentioned Inquest and the Regulation 28 Report to Prevent Deaths issued by yourself on 25 September 2025 (“the Report”).

The Report highlighted concerns relating to the impact and consequences of an absence of embedded, dedicated Tissue Viability Nurses (“TVNs”) and a Tissue Viability Service (“TVS”) across the two East Suffolk and North Essex NHS Foundation Trust (“the Trust”) Community Hospital Sites.

The information presented below is intended to describe the actions which have been taken/are being taken by the Trust to mitigate the risk of future deaths and address the concerns you have raised.

RECRUITMENT OF ADDITIONAL TVN RESOURCE TO EMBED A TVS ACROSS COMMUNITY HOPSITAL SITES

The Medicine and Community Services North East Essex division within the Trust have confirmed funding for 0.6wte Band 6 Tissue Viability CNS as a substantive post.

The Establishment Control Form was submitted on 07/10/25 and was approved by the finance team the same day.

The Trust are actively recruiting for the role, and a recruitment advertisement has been posted for this role.

Once appointed the successful candidate will undertake Tissue Viability Services across the Trust Community Hospital Sites

The Trust hopes that the above information demonstrates the actions being implemented by the Trust and adequately responds to your concerns

I would like to personally extend our sincerest condolences to Susan’s family for their loss.

If I can be of further assistance, please do not hesitate to contact me.
Sent To
  • East Suffolk and North Essex NHS Foundation Trust
Response Status
Linked responses 1 of 1
56-Day Deadline 16 Jan 2026
All responses received
About PFD responses

Organisations named in PFD reports must respond within 56 days explaining what actions they are taking.

Source: Courts and Tribunals Judiciary

Report Sections
Investigation and Inquest
On 2nd August 2024 I commenced an investigation into the death of Susan Margaret Barrett, aged 81 years’. The investigation concluded at the end of the inquest on the 18th September 2025. The conclusion of the inquest was a Narrative Conclusion focussed on those aspects of the inadequate care, management and treatment that probably more than minimally contributed to the avoidable deterioration of an ultimately fatal sacral pressure ulcer.
Circumstances of the Death
Susan Margaret Barrett died on 30th July 2024 on Trinity Ward, Fryatt Hospital, 419 Main Road, Essex from Sepsis arising from Osteomyelitis caused by a Grade 4 sacral pressure ulcer on a background of Dementia. The identified and significantly sub-optimal care leading to the deterioration of the sacral pressure ulcer to Grade 3 initially arose during Mrs Barrett’s eight-day period as an in-patient in Colchester General Hospital. The deterioration continued following her return home under the care of the Community Nursing Team and the Tissue Viability Service, with the ulcer progressing to Grade 4 and the subsequent confirmation of infection to the bone resulting in the sepsis from which she died. Significant deficits in the communication between the Community Nursing Team and Tissue Viability Service led to at least a two-month delay in Mrs Barrett receiving the daily nursing care that, it was agreed by the witnesses, she should have received shortly after her discharge from Hospital and would likely have a made a significant difference to the rate and nature of the deterioration of the pressure ulcer. Evidence was received, and accepted by the Court, that these aspects of causative failures in care have been addressed.
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Data sourced from Courts and Tribunals Judiciary under the Open Government Licence.