Rachel Morgan
PFD Report
Historic (No Identified Response)
Ref: 2017-0055
Coroner's Concerns (AI summary)
The mental health ward failed to review medication despite patient concerns and did not conduct full risk assessments after self-harm incidents. There was also an over-reliance on inpatient status as a protective factor and a lack of clarity in observation policies.
View full coroner's concerns
In the circumstances it is my statutory to report to you: (1) am concerned that despite the fact that Rachel Morgan and her family made it clear to the staff at the Medlock Ward from the start of her admission that she wanted her medication to be reviewed as felt that her anti-depressant medication was not working, no steps were taken to begin the review process during the 4 she was an inpatient before her death: am concerned that in the knowledge that Rachel was reporting issues with her medication, a medication summary could have been undertaken before the first ward round took place on the 15th April Please consider whether on admission patients should have a medication summary completed as part of the clerking process, which would allow any medication reviews to be conducted by an appropriate Doctor at the first available opportunity: (2) am concerned that on 2 occasions matters came to the attention of the nursing staff that gave them cause for concern regarding Rachel'$ risk of harm/ suicide and that neither of these incidents generated a full risk assessment to be conducted. Those incidents were the incident with the Nicorette Inhalator on the 14th April 2016 and the phone call Rachel' s mother on the 15"h April 2016. (3) am concerned that on 2 occasions that observations were considered and/or reviewed were conducted, they were not reviewed by a multi-disciplinary team a5 per Paragraph 5.4 of the GMWMHT Observation Policy 2012_ Those day` her delay duty days self-from occasions were On 12" April 2016 and April 2016 (evening): Please consider further training of all members of staff in relation to the need to engage in a specific risk assessment review process with a multi-disciplinary forum following incidents that raise issues in relation to suicide and self-harm (4) am concerned that there is a lack of clarity around the different levels of observations contained within the GMWMHT Observation Policy 2012. In particular, draw your attention to the conclusions of the SIR Section 7 Paragraph 8 in which the authors state that "the review team recommend that consideration is to be given by Integrated Governance as t0 whether there needs to be a statement added to the policy to indicate that intermittent observations can be used for an assessed risk (that is not imminent} or whether the policy provides sufficient clarity in this respect_ (5) As the Serious Incident Review highlighted, am also concerned that staff at the Medlock Ward placed an over-reliance on the fact that Rachel was an inpatient as protective factor: The evidence have heard confirms the findings of the SIR that during her time on the Medlock Ward Rachel's feelings of hopelessness and constant thoughts of self-harm did not reduce during her time and although her means for ending her own life were reduced, they were not entirely removed: There was evidence available to nursing staff that could indicated that Rachel was still thinking about ending her life whilst an inpatient and was considering the means that would allow her to do so. The jury have found that this was not adequately addressed by implementing enhanced observations:
Sent To
- Greater Manchester West Mental Health NHS Trust
Response Status
Linked responses
0 of 1
56-Day Deadline
30 Apr 2017
About PFD responses
Organisations named in PFD reports must respond within 56 days explaining what actions they are taking.
Source: Courts and Tribunals Judiciary
Report Sections
Investigation and Inquest
On the 25th April 2016 commenced an investigation into the death of Rachel Morgan The investigation concluded on the 9ih February 2017 ad the conclusion reached by the was one of Suicide with an appended Narrative. The medical cause of death was Ia) Severe anoxic brain injury:
Circumstances of the Death
Prior to the birth of her second baby; Rachel was healthy; did not Iike taking medication and had no previous mental health issues: After the birth she became Increasingly unwell with fluctuating moods and emotlons, which led to her seeking medical help. She made two suicide attempts, after which she was admitted to hospltal. After each admission she was discharged under the care of home-based communlty teams: She was diagnosed with post-natal depression with psychotlc symptoms, which gradually worsened; with some fluctuations. Rachel had fears of harm coming to her baby but became increasingly detached from her; though there was no concern that she was a threat to her children: The mother and baby unit was discussed on several occasions wlth one referral put on hold awaiting a multi-discipllnary team meeting: Immediately to her admlssion In April, her partner and mother did not feel could keep her safe In the community: Rachel attended an outpatient's appointment on the 12th April t0 review her medications. Durlng this appointment; the clinician's ongoing concerns were heightened by the knowledge that she had been orderlng drugs on the internet to end her Ilfe. Rachel did not want to be admitted to hospital so went home; where she was restralned until professionals arrived. She was taken to hospital under an emergency section 4 of the mental health act due to the unavailabllity of a second opinlon doctor at that tlme: The approved mental health professional provided a verbal handover to the ward staff, highlighting Rachel"s history and her current high risk: There were contradictory accounts of the content of the handover and there were possible omissions In the handover which were not fully documented: Rachel was admitted to the ward by a section 12 doctor observed by the clerking doctor. A risk assessment was completed by nursing staff who Initially put her on amber risk of suicide; which was updated to red soon thereafter: She was on level three observations and allocated a primary nurse who was on nights. During her time on the ward;, she was assessed to be engaging and talking to staff but had constant thoughts to end her life: Concerns were ralsed by nursing staff about her preoccupation with a Nicorette Inhalator, concerns which were recorded on the PARIS system but were not Included In an updated risk assessment were not shared wlth doctors prlor to the ward round, On the 15th April the famlly highilghted specific concerns regarding Rachel s safety which were discussed by nursing staff; updated on the PARIS records but were not added to the risk assessment: The levels of observation were not raised: Despite Rachel's and her familys repeated requests to revlew and change her medication, this was continually delayed and no immedlate actlon was taken: Rachel was found at approximately 10.20am on I6th April 2016 In room 7 of the Medlock ward, Moorside unlt: Jury prior - they put They
Four nurses attempted to open the door to Rachel s room, one of whom entered to find Rachel slumped behind the door with a llgature around her neck A crash team and ambulance staff were called and CPR was commenced. Rachel was transferred to Salford Royal Hospital at approximately 11.20am ad died from severe anoxic brain Injury on 24th Aprll 2016. The Jury concluded that Rachel died as a result of suicide and recorded the following narrative conclusion: Suicide and Narrative: The level of observatlons on the Rachel was admitted were Insufflclent: The Trust has accepted that on 12th April the level of observations should have been considered on admission and a decision to place Rachel on enhanced observations would not have been unreasonable: The Information relating to Rachel's conversation with the nurse on 14th April regarding the Nicorette Inhalator should have been handed over to the cliniclans conducting the ward round on 15th April: It Is possible that had this Information been avallable_the clinlclan may have altered the level of observations. The Information from during her telephone call to the Medlock ward on the evening of 15th Aprll should have led to a change In Rachel's level of observations: We consider that level would have been appropriate: The failure to put Rachel on level observations probably contributed to death, as it provlded her wlth the opportunity to end her Ilfe: The trust accepts that on the 15th April 2016 staff could have consldered level 2 observatlons as a mlnlmum following Rachel's mother telephoning the ward with her concerns. The Trust also accepts that the risk assessment documentation should have been updated to Include the new information provided by Rachel's mother; the discussion which took place with Rachel ad the reasons for the staff not Increasing levels of observatlons. It Is more than Ilkely that the In revlewing Rachel's medicatlon contributed to her Increased hopelessness and risk of suicide_
Four nurses attempted to open the door to Rachel s room, one of whom entered to find Rachel slumped behind the door with a llgature around her neck A crash team and ambulance staff were called and CPR was commenced. Rachel was transferred to Salford Royal Hospital at approximately 11.20am ad died from severe anoxic brain Injury on 24th Aprll 2016. The Jury concluded that Rachel died as a result of suicide and recorded the following narrative conclusion: Suicide and Narrative: The level of observatlons on the Rachel was admitted were Insufflclent: The Trust has accepted that on 12th April the level of observations should have been considered on admission and a decision to place Rachel on enhanced observations would not have been unreasonable: The Information relating to Rachel's conversation with the nurse on 14th April regarding the Nicorette Inhalator should have been handed over to the cliniclans conducting the ward round on 15th April: It Is possible that had this Information been avallable_the clinlclan may have altered the level of observations. The Information from during her telephone call to the Medlock ward on the evening of 15th Aprll should have led to a change In Rachel's level of observations: We consider that level would have been appropriate: The failure to put Rachel on level observations probably contributed to death, as it provlded her wlth the opportunity to end her Ilfe: The trust accepts that on the 15th April 2016 staff could have consldered level 2 observatlons as a mlnlmum following Rachel's mother telephoning the ward with her concerns. The Trust also accepts that the risk assessment documentation should have been updated to Include the new information provided by Rachel's mother; the discussion which took place with Rachel ad the reasons for the staff not Increasing levels of observatlons. It Is more than Ilkely that the In revlewing Rachel's medicatlon contributed to her Increased hopelessness and risk of suicide_
Action Should Be Taken
In my opinion action should be taken t0 prevent future deaths and believe you have the power to take such action:
Similar PFD Reports
Reports sharing organisations, categories, or themes
Related Inquiry Recommendations
Public inquiry recommendations addressing similar themes
Training for IPC professionals engineers and clinicians
Scottish Hospitals Inquiry
Staff training and development
IPC role specifications and staffing levels
Scottish Hospitals Inquiry
Staff training and development
Balancing vulnerability with professional curiosity
Southport Inquiry
Staff training and development
Data sourced from Courts and Tribunals Judiciary under the Open Government Licence.