Zeeyad Hamadi
PFD Report
Partially Responded
Ref: 2014-0014
Coroner's Concerns (AI summary)
Inadequate patient weighing and poor medical record-keeping within the prison were noted. There was limited liaison between prison and hospital staff, confusion over prisoner private healthcare policies, and delays in securing bed watch cover.
View full coroner's concerns
(1) The evidence disclosed that the deceased had not been weighed at the times of medical appointments and a history of weight loss would have been a useful diagnostic tool. Not all medical consulting rooms at HMP Frankland had scales to do so and doctors/nurses did not routinely weigh patients.
(2) It was accepted in evidence that the standard of record keeping in the patient’s medical notes was not as good as it could or should have been. There was lack of clarity as to when certain medical information (for example blood tests results) were available for interpretation by a doctor, by paper or electronic means, there was lack of clarity as from the computer printouts of medical records when entries were inputted into the system and were available for view, who was the author of the entry (as opposed to who inputted the data).
(3) There was limited liaison between health care staff in HMP Frankland and medical staff at UHND to monitor the deceased’s medical condition once he had left the prison. When a decision was made by the deceased to seek treatment in London on a private paying basis this information was not speedily communicated to those responsible for health care in HMP Frankland and contact was made by a hospital doctor with a duty governor at the prison who in turn had to refer to the health care manager. Confusion developed as to the basis of the proposed move to Bart’s from UHND; whether this was a prison to prison transfer or whether it was a relocation of the deceased from one hospital to another whilst remaining the responsibility of HMP Frankland. There was confusion over the funding arrangements for this proposal; whether the local NHS would be responsible for the medical treatment or the costs of transport, the form of such transport and/or the costs of bed watch. The brother of the deceased confirmed to different people at different times that he would undertake to be responsible for the costs incurred (subject to a challenge by Judicial review) and it took some time for the issues of funding to be identified before being addressed and resolved. There was a lack of clarity of understanding who would be responsible for what and when, so far as money was concerned and who would have the responsibility for payment in the first place prior to reimbursement by the deceased’s brother. There was no formal policy in place to deal with the situation. There was lack of clarity in the rules that were referred to in evidence as to how and when a convicted prisoner is entitled to private health care as opposed to a prisoner on remand.
(4) Requests by HMP Frankland for mutual aid from prisons in London to provide bed watch office cover were unsuccessful and it was only after the intervention of the governing Governor of HMP Frankland with a senior manager at the high security estate Head Quarters of the prison service that an instruction was given for a London prison to provide bed watch cover. There was a lack of understanding as to and what circumstances the transfer from Durham to London could be facilitated by an NHS ambulance, a private ambulance or an air ambulance. There was no evidence to show bad faith on the part of any of the individuals who were involved in this transfer process but there was no system in place to aid those involved in this process to guide them as to how a transfer should properly be made from an NHS hospital in one part of the country to a hospital in another part of the country where treatment was to be privately funded. There was as a result no single point of contact within the prison (either of a health care or a discipline background) who was able to take ownership of the issue, or a group of people properly designated to take control of such a situation, with the result that inconjunction with the failure for mutual aid to be given the bed watch requirements for a delay to have taken place which could have reduced the deceased’s chances of receiving treatment which may have prolonged his life. Evidence was given that not withstanding the fact that the deceased died in October 2010 no policy or guidance has been introduced to assist either prison service staff or health care providers with the issues highlighted by this case which were described in evidence as unprecedented.
Although there may be limited occasions when prisoners might have family resources to provide private medical care it is possible that more people will have the benefit of private medical insurance which may be of assistance in similar cases. The use of such private medical care covered by insurance would lead to a reduction in the cost burden imposed on the NHS.
(2) It was accepted in evidence that the standard of record keeping in the patient’s medical notes was not as good as it could or should have been. There was lack of clarity as to when certain medical information (for example blood tests results) were available for interpretation by a doctor, by paper or electronic means, there was lack of clarity as from the computer printouts of medical records when entries were inputted into the system and were available for view, who was the author of the entry (as opposed to who inputted the data).
(3) There was limited liaison between health care staff in HMP Frankland and medical staff at UHND to monitor the deceased’s medical condition once he had left the prison. When a decision was made by the deceased to seek treatment in London on a private paying basis this information was not speedily communicated to those responsible for health care in HMP Frankland and contact was made by a hospital doctor with a duty governor at the prison who in turn had to refer to the health care manager. Confusion developed as to the basis of the proposed move to Bart’s from UHND; whether this was a prison to prison transfer or whether it was a relocation of the deceased from one hospital to another whilst remaining the responsibility of HMP Frankland. There was confusion over the funding arrangements for this proposal; whether the local NHS would be responsible for the medical treatment or the costs of transport, the form of such transport and/or the costs of bed watch. The brother of the deceased confirmed to different people at different times that he would undertake to be responsible for the costs incurred (subject to a challenge by Judicial review) and it took some time for the issues of funding to be identified before being addressed and resolved. There was a lack of clarity of understanding who would be responsible for what and when, so far as money was concerned and who would have the responsibility for payment in the first place prior to reimbursement by the deceased’s brother. There was no formal policy in place to deal with the situation. There was lack of clarity in the rules that were referred to in evidence as to how and when a convicted prisoner is entitled to private health care as opposed to a prisoner on remand.
(4) Requests by HMP Frankland for mutual aid from prisons in London to provide bed watch office cover were unsuccessful and it was only after the intervention of the governing Governor of HMP Frankland with a senior manager at the high security estate Head Quarters of the prison service that an instruction was given for a London prison to provide bed watch cover. There was a lack of understanding as to and what circumstances the transfer from Durham to London could be facilitated by an NHS ambulance, a private ambulance or an air ambulance. There was no evidence to show bad faith on the part of any of the individuals who were involved in this transfer process but there was no system in place to aid those involved in this process to guide them as to how a transfer should properly be made from an NHS hospital in one part of the country to a hospital in another part of the country where treatment was to be privately funded. There was as a result no single point of contact within the prison (either of a health care or a discipline background) who was able to take ownership of the issue, or a group of people properly designated to take control of such a situation, with the result that inconjunction with the failure for mutual aid to be given the bed watch requirements for a delay to have taken place which could have reduced the deceased’s chances of receiving treatment which may have prolonged his life. Evidence was given that not withstanding the fact that the deceased died in October 2010 no policy or guidance has been introduced to assist either prison service staff or health care providers with the issues highlighted by this case which were described in evidence as unprecedented.
Although there may be limited occasions when prisoners might have family resources to provide private medical care it is possible that more people will have the benefit of private medical insurance which may be of assistance in similar cases. The use of such private medical care covered by insurance would lead to a reduction in the cost burden imposed on the NHS.
Responses
Action Planned
The Secretary of State acknowledges the concerns and states that the National Offender Management Service (NOMS), NHS England and Public Health England (PHE) are due to meet to discuss governance arrangements for considering prisoner's requests for private treatment. (AI summary)
The Secretary of State acknowledges the concerns and states that the National Offender Management Service (NOMS), NHS England and Public Health England (PHE) are due to meet to discuss governance arrangements for considering prisoner's requests for private treatment. (AI summary)
View full response
From the Rt Hon Jeremy Hunt MP Secretary of State for Health Department of Health Richmond House 79 Whitehall London SWIA 2NS POCI 834966 Tel: 020 7210 3000 Mr A Tweddle Mb-sofs@dh-gsi govuk Senior Coroner HM Coroner' s Office PO Box 282 Bishop Auckland Co Durham DLI4 4FY 4 FES 20v, J L. Twelil ) Thank for your letter following the inquest into the death of Zeeyad Hamadi. In your report you state that Zeeyad died from natural causes. The deceased was prisoner serving a sentence at HMP Frankland. He became unwell and after the prison GP had been unable to make a diagnosis he was transferred to University Hospital of North Durham. Thereafter he was diagnosed with Hodgkins Lymphoma. The deceased sought a transfer to St Bartholomew's Hospital, West Smithfield, London so that he could receive a form of chemotherapy treatment from the world'$ leading expert in such matters on a private paying basis. There was considerable urgency attached to the proposed move to London as the deceased's health was rapidly deteriorating and medical advice was that treatment should commence as soon as possible. It took some time for arrangements to be completed to facilitate the transfer from UHND to Bart's. The deceased's health deteriorated during this time. You raise the following matters of concern: evidence disclosed that the deceased had not been weighed at the times of medical appointments and a history of weight loss would have been a useful diagnostic tool. Not all medical consulting rooms at HMP Frankland had scales to do so and doctors/nurses did not routinely weigh patients, you
the standard of record keeping in the patient'$ medical notes was not as good as it could o should have been_ there was limited liaison between health care staff in HMP Frankland and medical staff at UHND to monitor the deceased $ medical condition once he had left the prison; when a decision was made by the deceased to seek treatment in London on a private paying basis this information was not speedily communicated to those responsible for health care in HMP Frankland. there was confusion about the proposed move to Bart'$ from UHND; whether this was a prison to prison transfer or whether it was a relocation of the deceased from one hospital to another whilst remaining the responsibility of HMP Frankland. there was confusion over the arrangements this proposal; whether the local NHS would be responsible for the medical treatment or the costs of transport; the form of such transport (NHS ambulance; a private ambulance 01" an air ambulance) and the costs of bed watch: lack of understanding about who would have the responsibility for payment in the first place to reimbursement by the deceased s brother: there were issues with arranging bed watch. there was no single point of contact within the who could take ownership of the issue. there was lack of clarity in the rules as to how and when a convicted prisoner is entitled to private health care as opposed to a prisoner on remand, there was no system in place to aid those involved in making a transfer from an NHS hospital in one part of the country to a hospital in another part of the country for private treatment although the deceased died in October 2010 no policy or guidance has introduced to assist either prison service staff o health care providers with the issues highlighted by this case. I consider that several of the issues you have raised regarding record keeping; liaison between prison and hospital medical staff; security issues such as bed-watch and ownership of the situation at the prison, are not for my Department to respond. Inote that you have sent a copy of this Regulation 28 report to the National Offender Management Service (NOMS) and I would expect them to properly address these issues_ Regarding the healthcare processes at the prison, this service is commissioned by NHS England and is made available to all prisoners on a clinical needs basis, as applies to non-prisoners also. In the community, any patient may opt-out of receiving NHS care and purchase private treatment, paying for all costs incurred funding for prior prison been
Department of Health Officials have consulted with NOMS and with regard to the issue of whether a prisoner is entitled to use 'private healthcare, and what happens if_ are using NHS services and wish to transfer to the private sector; I can confirm that it is very rare for a prisoner to seek private treatment: There are no national protocols currently in place by which a request for private treatment from a prisoner would be considered, However; I can advise that the National Offender Management Service (NOMS), NHS England and Public Health England (PHE) are due to meet shortly to discuss governance arrangements for considering prisoner' requests for private treatment NHS England are required to participate in these discussions because when an NHS patient ceases NHS treatment O care; the NHS would still be involved in arrangements for record transfer or medical handover for example NOMS will need to consider issues including escort and bed-watch costs for a prisoner moving from prison to a hospital and whether payment was required in advance or after the move. The matter of prisoners allowed to purchase private healthcare will require consideration of more than just health-related issues. For example, consideration will need to be given to ensuring that the proceeds of crime are not used to purchase private treatment and to security issues. It is likely that; once NOMS, NHS England and PHE have reached agreement on a private healthcare protocol, that the majority of requests from prisoners will be in respect of routine, elective treatments but consideration would also need to be given to how to respond to requests forprivate palliative care, as in Mr Hamadi'$ case. hope that this response is helpful and I am grateful to you for bringing the circumstances of Zeeyad's death to my attention: Yn ;^w5 J7 JEREMY HUNT they : being being
the standard of record keeping in the patient'$ medical notes was not as good as it could o should have been_ there was limited liaison between health care staff in HMP Frankland and medical staff at UHND to monitor the deceased $ medical condition once he had left the prison; when a decision was made by the deceased to seek treatment in London on a private paying basis this information was not speedily communicated to those responsible for health care in HMP Frankland. there was confusion about the proposed move to Bart'$ from UHND; whether this was a prison to prison transfer or whether it was a relocation of the deceased from one hospital to another whilst remaining the responsibility of HMP Frankland. there was confusion over the arrangements this proposal; whether the local NHS would be responsible for the medical treatment or the costs of transport; the form of such transport (NHS ambulance; a private ambulance 01" an air ambulance) and the costs of bed watch: lack of understanding about who would have the responsibility for payment in the first place to reimbursement by the deceased s brother: there were issues with arranging bed watch. there was no single point of contact within the who could take ownership of the issue. there was lack of clarity in the rules as to how and when a convicted prisoner is entitled to private health care as opposed to a prisoner on remand, there was no system in place to aid those involved in making a transfer from an NHS hospital in one part of the country to a hospital in another part of the country for private treatment although the deceased died in October 2010 no policy or guidance has introduced to assist either prison service staff o health care providers with the issues highlighted by this case. I consider that several of the issues you have raised regarding record keeping; liaison between prison and hospital medical staff; security issues such as bed-watch and ownership of the situation at the prison, are not for my Department to respond. Inote that you have sent a copy of this Regulation 28 report to the National Offender Management Service (NOMS) and I would expect them to properly address these issues_ Regarding the healthcare processes at the prison, this service is commissioned by NHS England and is made available to all prisoners on a clinical needs basis, as applies to non-prisoners also. In the community, any patient may opt-out of receiving NHS care and purchase private treatment, paying for all costs incurred funding for prior prison been
Department of Health Officials have consulted with NOMS and with regard to the issue of whether a prisoner is entitled to use 'private healthcare, and what happens if_ are using NHS services and wish to transfer to the private sector; I can confirm that it is very rare for a prisoner to seek private treatment: There are no national protocols currently in place by which a request for private treatment from a prisoner would be considered, However; I can advise that the National Offender Management Service (NOMS), NHS England and Public Health England (PHE) are due to meet shortly to discuss governance arrangements for considering prisoner' requests for private treatment NHS England are required to participate in these discussions because when an NHS patient ceases NHS treatment O care; the NHS would still be involved in arrangements for record transfer or medical handover for example NOMS will need to consider issues including escort and bed-watch costs for a prisoner moving from prison to a hospital and whether payment was required in advance or after the move. The matter of prisoners allowed to purchase private healthcare will require consideration of more than just health-related issues. For example, consideration will need to be given to ensuring that the proceeds of crime are not used to purchase private treatment and to security issues. It is likely that; once NOMS, NHS England and PHE have reached agreement on a private healthcare protocol, that the majority of requests from prisoners will be in respect of routine, elective treatments but consideration would also need to be given to how to respond to requests forprivate palliative care, as in Mr Hamadi'$ case. hope that this response is helpful and I am grateful to you for bringing the circumstances of Zeeyad's death to my attention: Yn ;^w5 J7 JEREMY HUNT they : being being
Sent To
- Department of Health and Social Care
- National Offender Management Service
Response Status
Linked responses
1 of 2
56-Day Deadline
3 Mar 2014
About PFD responses
Organisations named in PFD reports must respond within 56 days explaining what actions they are taking.
Source: Courts and Tribunals Judiciary
Report Sections
Investigation and Inquest
On 6th January 2014 I commenced an investigation into the death of Zeeyad Hamadi. The investigation concluded at the end of the inquest on 8th January 2014. The conclusion of the inquest was Natural Causes.
Circumstances of the Death
The deceased was a prisoner serving a sentence at HMP Frankland. He became unwell and after the prison GP had been unable to make a diagnosis he was transferred to University Hospital of North Durham. Thereafter he was diagnosed with Hodgkins Lymphoma. The deceased sought a transfer to St Bartholomew’s Hospital, West Smithfield, London so that he could receive a form of chemotherapy treatment from the world’s leading expert in such matters on a private paying basis. There was considerable urgency attached to the proposed move to London as the deceased’s health was rapidly deteriorating and medical advice was that treatment should commence as soon as possible. It took some time for arrangements to be completed to facilitate the transfer from UHND to Bart’s. The deceased’s health deteriorated during this time.
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Data sourced from Courts and Tribunals Judiciary under the Open Government Licence.