R10 Response Accepted

CDI patient information

Recommendation

Health Boards should ensure that patients diagnosed with CDI are given information by medical and nursing staff about their condition and prognosis.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
- The Scottish Government published its response to the Vale of Leven Hospital Inquiry Report on 18 June 2015, accepting all 75 recommendations and establishing an Implementation Group chaired by the Chief Nursing Officer (Scottish Government Response, June 2015).
- The Scottish Government's response highlighted initiatives promoting person-centred care, including the 'What Matters to You?' approach which emphasises ensuring patients and families have sufficient knowledge about their health conditions and care.
- The Health and Social Care Standards (published June 2017, in use from April 2018) include Standard 1: 'I experience high quality care and support that is right for me' and Standard 2: 'I am fully involved in all decisions about my care and support,' which require that patients diagnosed with CDI are given information about their condition and prognosis (Health and Social Care Standards (https://www.gov.scot/publications/health-social-care-standards-support-life/)).
- The Charter of Patient Rights and Responsibilities (revised June 2022) sets out patients' right to information about their condition, treatment options, and care, including information about risks and infections.
- The NIPCM includes guidance on patient and family communication regarding healthcare-associated infections, supporting staff in providing clear, accurate information (National Infection Prevention and Control Manual for Scotland (https://www.nipcm.hps.scot.nhs.uk/about-the-manual/)).
How was this evidence gathered?
Evidence searched by Claude (Anthropic) on 10 Apr 2026
Checked data held on this site (government responses, progress updates, independent evidence)
This recommendation applies across many organisations. The evidence above reflects central policy activity; adoption in individual organisations may vary.
Jurisdiction
Scotland
Response
Accepted
Accepted Scottish Government
18 Jun 2015

Section 4.2 of the Scottish Government's response highlights initiatives promoting person-centred care, including the 'Must Do with Me' elements, which emphasize 'what information do you need?' and patient involvement in decisions. The response also details efforts to improve health literacy, with a national action plan and a Clinical Lead for Health Literacy, to ensure communication is meaningful and people have sufficient knowledge and understanding of their health. These measures aim to ensure patients receive necessary information about their condition and prognosis.

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Published Evidence

Published assessments of progress from inspectorates, select committees, official progress reports, and other sources. Source type badge indicates whether each assessment is independent or government self-reported.

Good Progress
01 Jun 2022
Scottish Government Other

Charter of Patient Rights and Responsibilities revised June 2022 under Patient Rights (Scotland) Act 2011. Statutory Duty of Candour established under Health (Tobacco Nicotine etc. and Care) (Scotland) Act 2016 requires organisations to inform patients about incidents and apologise.

View detailed findings

Duty of Candour Procedure (Scotland) Regulations 2018 established the statutory duty. Non-statutory guidance revised March 2025. Patient Advice and Support Service (PASS) provides free independent support to patients.

Charter of Patient Rights and Responsibilities, r… View Source
Source
Report The Vale of Leven Hospital Inquiry Report 24 Nov 2014
Responsible Bodies
NHS Health Boards (Scotland) Primary
Recommendation age 11.5 yrs
Last formal update 4001 days ago