County Durham and Darlington
Coroner Area
Reports: 107
Earliest: Sep 2013
Latest: 17 Mar 2026
85% response rate (above 63% average).
Stanley Cummins
All Responded
2024-0119
4 Mar 2024
County Durham and Darlington NHS Founda…
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Lessons from past failures in pressure wound care, including offloading advice and escalation, have not been adequately learned, with crucial training and protocols remaining uncompleted.
Action Taken
(AI summary)
County Durham and Darlington NHS Foundation Trust has implemented a 72-hour reassessment for patients admitted to care homes, updated wound assessments and care plans in SystmOne to include photography and off-loading advice, and booked study days for community nursing teams. They have also commenced work with suppliers to source a choice of heel off-loading devices.
Sean Crawford
All Responded
2024-0085
15 Feb 2024
BNF Publications
Department of Health and Social Care
Medicines and Healthcare Products Regul…
Alcohol, drug and medication related deaths
Concerns summary (AI summary)
There is a critical lack of specific medical and official guidance regarding the fatal risks associated with combining clozapine with alcohol.
Noted
(AI summary)
BNF plans to review wording on sedation risks in drug interaction information, to highlight risks of concurrent use of sedating drugs. They have also added pharmacodynamic interaction tables to online versions of the BNF and BNFC. The MHRA will conduct a further assessment of the information provided within the clozapine product information regarding drug-drug interactions, including information for healthcare professionals, patients, families, and carers, as part of a wider review of clozapine to be completed this year. They will engage with relevant stakeholders and monitor the safety of clozapine. The DHSC acknowledges the concerns and notes that the MHRA will conduct a further assessment of the information provided within the clozapine product information. They have shared the report with NICE for consideration.
Emily Harkleroad
All Responded
2024-0074
5 Feb 2024
County Durham and Darlington NHS Founda…
Oracle Health UK
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A new Emergency Department computer system lacks a clear RAG rating for patient acuity, making it difficult for clinicians to quickly identify critically ill patients, especially during peak demand.
Action Planned
(AI summary)
Oracle Health is discussing potential configuration changes with CDDFT to further support the Durham Emergency Department, including duplicating the existing Early Warning Score Risk Level in a new colour coded column in the Launchpoint home screen, and offering supplemental training packages to Durham Emergency Department staff. The Trust is collaborating with Oracle Cerner to develop a column with a RAG rating for Early Warning Scores shown in Launchpoint, expected to be available from June 2024. They are also activating escalation alerts and deploying tablets in Emergency Departments for nurses to receive alerts and access the dashboard.
Linda Banks
All Responded
2023-0533
19 Dec 2023
Tees, Esk and Wear Valleys NHS Foundati…
Alcohol, drug and medication related deaths
Concerns summary (AI summary)
Despite a thematic review identifying issues in mental health services, actions taken were ineffective in implementing change; serious incident investigations were also significantly delayed, compromising investigation quality and timely implementation of safety improvements.
Action Taken
(AI summary)
Tees, Esk and Wear Valleys NHS Foundation Trust has reviewed and incorporated the thematic review action plan into a larger improvement plan for the Durham and Darlington Crisis Team, restructured operational management, and is progressing patient safety incident reviews under both the old and new frameworks.
Margaret Heal
Historic (No Identified Response)
2024-0368
6 Dec 2023
The Trust
Other related deaths
Concerns summary (AI summary)
A vulnerable, elderly patient was not provided with clear documented instructions to resume crucial anti-coagulation medication post-discharge, highlighting a gap in discharge advice for at-risk individuals.
Margaret Austin
All Responded
2024-0065
27 Nov 2023
Stanley Park Care Centre
Care Home Health related deaths
Concerns summary (AI summary)
The care home exhibited inadequate falls risk management with inconsistent documentation, no plan reviews for changing risks, and a majority of staff lacking essential falls training.
Action Taken
(AI summary)
Stanley Park care home has taken steps to improve documentation around assessment and management of falls, including documentation to reflect the rationale sitting behind clinical decision making, and has incorporated a falls specific package into the mandatory training programme.
Alfie Mains-Forster
All Responded
2023-0459
9 Nov 2023
Clevermed Limited
Child Death (from 2015)
Concerns summary (AI summary)
The electronic risk assessment system (BadgerNet) at Royal Victoria Infirmary does not fully align with national guidance, hindering effective assessment. A critical updated risk chart (NEWTT2) remains unimplemented despite being overdue.
Action Planned
(AI summary)
System Connecting Care plan to implement NEWTT2 in the Neonatal and Maternity application for delivery to the customer estate once NHS England has finalised the release of NEWTT2 and ensure that the NEWS functionality is clearly distinguishable from UK national guidance by defining its full title of Newborn Early Warning Score.
Sarah Holmes
All Responded
2023-0383
11 Oct 2023
Care Quality Commission
Tees, Esk and Wear Valleys NHS
Suicide (from 2015)
Concerns summary (AI summary)
The Trust routinely experienced substantial and prolonged delays in completing serious incident investigations, far exceeding national guidelines, potentially allowing lethal hazards to persist longer than necessary.
Noted
(AI summary)
The IOPC expresses condolences and explains its role in the police complaints system. It details the recommendations made to Durham Constabulary, their response, and the IOPC's follow-up actions to seek further clarity on the acceptance of recommendations. DWP expresses condolences and states that existing guidance and support are adequate for vulnerable customers. They describe the call-back procedure followed and note that the ESA agent did not stop Ms Holmes’ benefit pending receipt of a PW1 form, indicating recognition of her vulnerabilities. TEWV acknowledges concerns and details actions taken including confirming assessment methods, developing an interim policy to address disputes between police and mental health services, and preparing a patient safety briefing on actions to take when disputes arise with partner agencies. The Police and Crime Commissioner acknowledges receipt of the report and expresses condolences. They state they have discussed the concerns with the Chief Constable, who has implemented an interim escalation policy with TEWV pending the roll-out of the national ‘Right Care Right Person’ approach. The constabulary has worked with TEWV to develop a strong partnership plan, implemented an interim escalation policy, and will train frontline officers with a national training package and local guidance.
Ian Darwin
All Responded
2023-0291
15 Aug 2023
Tees, Esk and Wear Valleys NHS Foundati…
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Tees Esk and Wear Valleys NHS Foundation Trust routinely fails to conduct timely serious incident investigations, allowing hazards to persist and compromising learning, despite past assurances and national guidelines for 60-day completion.
Action Taken
(AI summary)
The Trust has contracted additional expert capacity for incident reviews, implemented weekly sitrep meetings, modified documentation and report templates, and is introducing more flexibility to Serious Incident Review Panels, and is contracting with an external incident review company. They anticipate being able to allocate an SI review within the month the incident occurs from November 2023. The Trust has contracted additional expert capacity for incident reviews, implemented weekly sitrep meetings, modified documentation and report templates, and is introducing more flexibility to Serious Incident Review Panels, and is contracting with an external incident review company. They anticipate being able to allocate an SI review within the month the incident occurs from November 2023.
Kenneth Rippon
All Responded
2023-0268
19 Jul 2023
Care Quality Commission
Tees, Esk and Wear Valley NHS Foundatio…
Mental Health related deaths
Concerns summary (AI summary)
Extensive delays in serious incident investigations (10 months instead of 60 days) prevented timely learning and improvements, compromising investigation quality and evidence preservation.
Action Taken
(AI summary)
Tees, Esk and Wear Valleys NHS Foundation Trust has contracted additional expert capacity in incident reviews to actively address delays, allocating 41 reviews. They have increased capacity in the mortality team, provided additional training, and are externally reviewing a specific case. Tees, Esk and Wear Valleys NHS FT has contracted in additional expert capacity in incident reviews, increased internal capacity, and reviewed all incidents to ensure they have met Duty of Candour. They have also modified documentation, reviewed report templates, and are utilising standard operating procedures. The CQC has monitored the trust’s progress with reducing the backlog of serious incidents and preventing reoccurrence. They state the trust provided information showing the backlog had reduced, with a target date of December 2023 for completion of all historical investigation reports, and a revised process is in place to prevent reoccurrence of this backlog.
Nicholas Stout
All Responded
2023-0300
15 Jun 2023
Tees, Esk and Wear Valleys NHS Foundati…
Alcohol, drug and medication related deaths
Concerns summary (AI summary)
Mental health crisis assessments are often delayed, essential Triage Tools and Safety Plans are not consistently completed, and safeguarding referrals for children are frequently missed.
Action Taken
(AI summary)
The Trust has implemented actions including updated risk assessment tools, safety plans, and a new Caseload Management Supervision Policy to support staff and improve patient safety. Tees Esk & Wear Valley NHS Foundation Trust has implemented and embedded several actions following this incident. These include improving timely assessment and treatment for people experiencing a mental health crisis, Quality Assurance audits of safety summaries and safety plans, and a new Caseload Management Supervision Policy.
Kelly Dunne
All Responded
2023-0088Deceased
13 Mar 2023
Durham County Council
Road (Highways Safety) related deaths
Concerns summary (AI summary)
The A690 junctions have a dangerous layout, high traffic volume, and inappropriate speed limits, with planned improvements being insufficient, untimely, and failing to address the series of junctions, risking further fatal collisions.
Action Planned
(AI summary)
The council is implementing signal control at the West Rainton and Pittington Lane junctions, with work scheduled to commence on May 2nd for approximately 14 weeks. This project was accelerated using central government funding.
Joseph Price
All Responded
2023-0019Deceased
19 Jan 2023
NHS England
Other related deaths
State Custody related deaths
Concerns summary (AI summary)
Prison healthcare failed to routinely inquire about and record family history of sudden cardiac death during reception health screenings, missing opportunities to identify and screen at-risk inmates.
Action Planned
(AI summary)
NHS England acknowledges the concerns and is refreshing the secondary health screening template to include a specific prompt for users to ask relevant questions relating to family history. All reports received are discussed by the Regulation 28 Working Group to ensure that key learnings are shared across the NHS.
Leanne Dunn
All Responded
2022-0394
8 Dec 2022
Durham County Council
Suicide (from 2015)
Concerns summary (AI summary)
A bridge poses a significant risk of death due to an accessible parapet, absence of monitored CCTV and lighting to detect at-risk individuals, and danger to those below from falls.
Noted
(AI summary)
Durham County Council refers to its written submission to the inquest and reaffirms its commitment to suicide prevention, but provides no new information.
Michael Smith
Partially Responded
2022-0417Deceased
10 Nov 2022
Ministry of Justice
HM Prison and Probation Service
State Custody related deaths
Suicide (from 2015)
Concerns summary (AI summary)
Insufficient staffing levels in the prison's segregation unit prevented critical medical and mental health assessments for a vulnerable prisoner. A delay in emergency response due to staffing shortages also put his life at risk.
Action Taken
(AI summary)
HMP Durham SACU staffing levels are above national benchmarking, overseen by a dedicated Custodial Manager. A full-time nurse is based within the SACU to provide more flexible healthcare input. HMP Durham will review its contingency plans to incorporate learning from this incident, to allow for appropriate deployment of staff should other incidents occur at the same time.
Sylvia Gibson
All Responded
2022-0342
27 Oct 2022
Lambton House LTD
Care Home Health related deaths
Concerns summary (AI summary)
Critical information about a resident's fall was not conveyed by care home staff to a visiting doctor, highlighting a lack of robust systems for sharing important patient details with healthcare professionals.
Action Taken
(AI summary)
Following a fall incident, Lambton House implemented immediate actions: mandatory full documentation of falls, visual checks by senior staff, recording of observations (O2 sats, pulse, BP, temp, resps), contacting appropriate medical personnel, and following documented advice. Senior staff received supervision on communication and documentation.
Charles Wheatley
All Responded
2022-0304
29 Jul 2022
Department for Transport
Road (Highways Safety) related deaths
Concerns summary (AI summary)
The current system illogically allows individuals to purchase and keep a car without possessing a driving license, raising concerns about road safety.
Noted
(AI summary)
The Department for Transport explains that there is no legal requirement to hold a driving licence to register a vehicle, or to become the keeper of an already registered vehicle, and outlines circumstances where this might occur.
Claire Copeland
All Responded
2022-0074
8 Mar 2022
Boots UK Ltd
Human Kind Charity
Alcohol, drug and medication related deaths
Other related deaths
Concerns summary (AI summary)
The prescription delivery system is unsafe, relying on physical documents without witnessed delivery or confirmation. It lacks effective mechanisms to detect or remedy failed deliveries, risking discontinuity of vital medical treatment.
Noted
(AI summary)
Humankind has implemented a standard operating procedure for prescription deliveries, including mandatory witnessed delivery and recording in the service user's notes. They have also established a contact procedure and contingency plan for failed deliveries, and record failed deliveries as incidents in their management system. Boots UK acknowledges the concerns raised and states the gravitas is duly noted.
Jane Allison
All Responded
2022-0071
7 Mar 2022
Claypath and University Medical Group
National Institute for Health and Care …
Royal Pharmaceutical Society
Alcohol, drug and medication related deaths
Community health care and emergency services related deaths
Concerns summary (AI summary)
The BNF content for Nitrofurantoin was deficient in advising on monitoring for sudden pulmonary deterioration in elderly, active patients, even for short treatment courses.
Noted
(AI summary)
NICE acknowledges the correspondence but states that responsibility for the content of the BNF lies with the publishers, BMJ Group and Pharmaceutical Press, and therefore NICE cannot comment on the concerns raised. The Royal Pharmaceutical Society will add additional information regarding acute pulmonary reactions to the nitrofurantoin monograph in the BNF, specifically highlighting it in an additional section of the side-effects information, and will also add information on the importance of counselling patients on the possible symptoms of acute pulmonary reactions and the necessity of promptly reporting such symptoms. The medical group has emailed prescribing clinicians about nitrofurantoin side effects, will discuss the matter at a Significant Event Analysis Meeting, plans to provide written information to patients, and will contact the Local Medicine Management Team to suggest changes to local guidelines. The MHRA will request that Marketing Authorisation Holders strengthen the wording in the UK Summary of Product Information (SmPC) and Patient Information Leaflet (PIL) regarding pulmonary reactions to nitrofurantoin. The MHRA will also communicate any SmPC and PIL updates, to the BNF, and will communicate to UK healthcare professionals to inform them of these updates via the Drug Safety Update.
Philip Ellis
All Responded
2021-0380
10 Nov 2021
Free the Way
Alcohol, drug and medication related deaths
Concerns summary (AI summary)
The deceased was able to leave service premises unsupervised and obtain drugs in breach of rules, with no serious incident review conducted into these supervision failures.
Action Taken
(AI summary)
Free the Way has introduced measures including escorting clients returning from relapse to collect belongings, searching all property, and restricting unaccompanied leave. Clients entering treatment will be monitored closely and subject to regular room checks and urine screening.
Charlie Todd
All Responded
2021-0318
21 Sep 2021
HMP Durham
State Custody related deaths
Suicide (from 2015)
Concerns summary (AI summary)
A lack of supervisory oversight, inadequate staffing, and a manual, untracked system for hourly checks in the SACU led to incomplete observations and a failure to ensure prisoner safety.
Action Taken
(AI summary)
HMP Durham has provided additional officer and administrative resources to the Separation and Care Unit (SACU). A "Know Your Job" sheet will be provided to staff working on the unit, and a SACU pilot will consider operational processes and health support.
Joseph Dent
All Responded
2021-0297
6 Sep 2021
Durham County Council
Other related deaths
Concerns summary (AI summary)
A bridge's design provides easy access to parapets and lacks effective suicide prevention measures like adequate barriers, monitoring, or detection for at-risk individuals.
Action Planned
(AI summary)
Durham County Council is undertaking detailed work on the possibility of mounting an additional fence to the face of the Newton Cap Viaduct, including assessments of traffic impact, listed building consent, planning consent and a full design and approval process. They are sourcing an external consultant versed in ‘designing out suicide’ to progress next steps and assessing the potential for lighting and CCTV. A Suicide Prevention Reference Group has been initiated to project manage the work.
Mina Topley-Bird
Partially Responded
2021-0100
Tees, Esk and Wear Valley NHS Foundatio…
Department of Health and Social Care
West Park Hospital
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Suicide (from 2015)
Concerns summary (AI summary)
Inadequate IT systems hindered uploading medical records and printing documents in shared premises. Furthermore, patient safety assessments for ligature points were unconfirmed, and risk assessment processes remained incomplete.
Action Taken
(AI summary)
The Department reports on actions taken by Tees, Esk and Wear Valleys NHS Foundation Trust, including a new protocol for bed transfers, implementation of a checklist for comprehensive risk information, and incorporation of learning into mandatory risk assessment training. A new electronic system for sharing medical notes between trusts is also planned for June 2022. West Park Hospital took immediate action to develop and implement a checklist for A&E patients from outside the area to improve information gathering and sharing. They are also investing in multidisciplinary oversight, staffing, training, and enhancing organisational learning.
Clive Oxley
All Responded
2020-0301
23 Dec 2020
LNER and Network Rail
Railway related deaths
Concerns summary (AI summary)
Inadequate barrier construction and fencing on a railway platform allowed a pedestrian to access the track, despite warnings, with previous similar incidents noted.
Action Planned
(AI summary)
Network Rail altered the southbound platform end at Durham station in December 2019 to deter pedestrian access, including a lockable gate and fence, audible warning system, signage, and anti-trespass flooring. They also fund Samaritans-trained patrollers and BTP officers at Durham. LNER, in collaboration with Network Rail, will arrange a joint site visit to Durham station to ensure fencing meets rail industry standards. LNER has also trained a significant number of staff in suicide risk who are given guidance and training in dealing with vulnerable people.
Andrew Westlake
All Responded
2020-0268
3 Dec 2020
Jet2.com Ltd and Civil Aviation Authori…
Mental Health related deaths
Other related deaths
Concerns summary (AI summary)
Airline staff lacked policy and training for identifying and safeguarding mentally unwell, vulnerable passengers, leading to disembarkation without support in a foreign country.
Action Planned
(AI summary)
Jet2.com has updated its Ground Handling Manual to include procedures for supporting vulnerable passengers, including contacting family/friends, embassies, or other services. Training will be updated using the case as a study, and the CAA has approved the amended procedures. The Civil Aviation Authority (CAA) will explore how to define vulnerable consumers, propose improvements to their treatment in the UK aviation industry, and increase engagement with industry. The CAA Executive will receive a report in Q1 2021 and review progress regularly.