Leicester City and South Leicestershire
Coroner Area
Reports: 75
Earliest: Sep 2013
Latest: 28 Jan 2026
95% response rate (above 63% average).
David Stacey
Partially Responded
28 Dec 2018
East Leicestershire Clinical Commission…
Heart of England NHS Foundation Trust
Minister for Health
Road (Highways Safety) related deaths
Concerns summary (AI summary)
A statutory requirement to provide beds for mentally disordered patients in special urgency cases is being ignored, leading to a lack of identifiable beds for high-need individuals.
1 response
from the Department of Health and Social Care
Dorothy Strickley
All Responded
2018-0305
31 Oct 2018
University of Leicester Hospitals NHS T…
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Critical discharge instructions for anti-embolism stockings were not communicated, leading to the patient's unawareness of their necessity. This highlighted a failure in staff training and discharge documentation protocols.
Action Taken
(AI summary)
Following concerns raised, the Clinical Management Group undertook an exercise with the medical team to reinforce the importance of good communication. Additionally, a Task and Finish Group was established to review VTE management, UHL guidance, written discharge information, thromboprophylaxis practice, training, governance, and develop a Standard Operating Procedure. A VTE Learning Bulletin was issued to all clinical staff, reiterating guidelines for Thromboprophylaxis for VTE and lessons learned.
John Hazlewood
All Responded
2018-0189
21 Jun 2018
Leicestershire NHS Trust
University Hospitals Leicester NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
On-call psychiatry doctors lacked remote access to medical records, family members were not routinely involved in care planning, and frontline staff received insufficient self-harm training.
Action Planned
(AI summary)
The Trust has drafted a three-year mental health strategy, expected to be finalised by October 2018. They are strengthening training for staff caring for people who self-harm, anticipated to take 6 months to implement, and will send a communication to all staff reminding them of the escalation process in the interim. The Trust has given all trainees on the relevant rota in Adult Mental Health and Learning Disabilities service remote access to clinical systems. An induction for central duty rota doctors was held on 3.08.18 and will be video recorded for future use, and the central duty rota on call guide was updated in July 2018.
John Armstrong
All Responded
2018-0008
12 Jan 2018
Civil Aviation Authority
Other related deaths
Concerns summary (AI summary)
A lack of mandatory, compatible anti-collision systems and the absence of Air Traffic Control at a busy airfield created significant collision risks, exacerbated by human eye limitations in adverse weather.
Action Planned
(AI summary)
The CAA will continue to drive forward the plan to ensure operators are `electronically conspicuous' which will help to reduce the incidence of such events. The MAC programme works closely and collaboratively with the UK Airprox Board, UK Flight Safety Committee, Military Aviation Authority and industry stakeholders to understand and assess risk and identify effective and collaborative mitigations.
Brandon Singh Rayat
All Responded
2017-0231
6 Sep 2017
East Leicestershire and Rutland Clinica…
Secretary of State for Health
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
There is a critical lack of long-term mental health care provision for children in Leicestershire who cannot attend hospital due to anxiety, with the crisis team unable to fill this gap.
Noted
(AI summary)
The CCG acknowledges the need to update the CAMHs outpatient and community service specification to reflect new services implemented, such as alignment of CAHMs to the liaison service and the Crisis and Home Treatment service, and this pathway and contract review has commenced. The Department acknowledges the concerns around mental health provision for children in Leicestershire and highlights ongoing national work to transform children and young people's mental health services, supported by additional investment. It notes that the CCG responded separately and that a Serious Incident investigation has been undertaken.
Margery Astill
Historic (No Identified Response)
2017-0440
11 Jul 2017
Leicestershire NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Ineffective diary systems led to failures in referrals, the system for updating incident reports was unclear, communication with family members was inadequate, and there was a delay in attending to the patient after a fall.
Michael Halfpenny
All Responded
2017-0174
1 Jun 2017
East Leicestershire and Rutland Clinica…
The Glenfield Surgery
University Hospitals of Leicester NHS T…
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A GP referral for vascular screening was sent to the wrong department and refused, with no follow-up. Both GP practice and hospital screening teams lacked awareness and proper systems for managing screening referrals.
Noted
(AI summary)
The surgery will raise the case as a discussion point in a practice meeting, make all doctors aware of self-referrals, and produce posters to put up in the waiting room to encourage patients with a family history of AA to self-refer for screening, also mentioning this fact in their PPG newsletter. The Trust has reviewed the process for rejecting imaging referrals and is strengthening the relevant guideline to include a clear statement of why the rejection was made. A new system has been implemented for redirecting imaging referrals sent to the incorrect team, and communication has been sent to GPs informing them how to refer into the Screening Programme. The CCG has enclosed the signed final report regarding the Serious Incident investigation into this case and confirmed that they have contacted the family to share the report.
Olive Daynes
All Responded
2017-0091
28 Mar 2017
United Lincolnshire Hospitals NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A GP was unaware of hospital advice regarding a patient's medication change and increased INR levels, due to a delay in the hospital letter arriving at the surgery, and the patient's INR subsequently increased significantly before her death.
Action Taken
(AI summary)
The hospital sends discharge letters electronically to the GP surgery and uses electronic discharge summaries for inpatients. Consultant-to-consultant referrals should be made directly when a patient requires a specialist outside their own specialty.
Francis Lea
All Responded
2016-0447
15 Dec 2016
East Leicestershire and Rutland Clinica…
Hazelmere Medical Centre
Northfield Medical Practice
Community health care and emergency services related deaths
Concerns summary (AI summary)
Next of kin were not involved in a significant decision to change the patient's GP, and there was no documented rationale, consent, or capacity assessment for this transfer of care.
Action Planned
(AI summary)
The practice will liaise with care homes to get written confirmation when a patient changes GP, including consent and next of kin notification; future projects will include better advertisement; communication arriving at the old practice will be forwarded to the new practice; and a written policy will be created for changing patient care when a patient resides in a care home. The practice will improve advertisement of changes with posters, require written signed documentation of conversations with patient or next of kin, and forward communication received by the donor practice to the receiving practice for six weeks. In the future, project plans must outline roles and responsibilities, communications must be dated and documented, there must be a system for forwarding communications regarding patients, carehomes should have systems for tracking information shared with GP practices, and ELR CCG will require providers to keep a record of information received and discussed with residents.
Margaret Dempsie
All Responded
2016-0374
24 Oct 2016
NHS England
University Hospitals of Leicester NHS T…
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Hospital discharge letters contained significant inaccuracies and omissions, often completed by junior doctors who hadn't seen the patient, risking serious care mistakes for vulnerable patients.
Noted
(AI summary)
NHS England acknowledges the concerns and states that the Leicester City Clinical Commissioning Group (CCG) is responsible for commissioning services from the University Hospitals of Leicester NHS Trust. They have asked the CCG to respond and provide assurance regarding actions taken and have reviewed the CCG's response, finding the identified actions robust. University Hospitals of Leicester NHS Trust has reviewed medical records, discussed the case with the consultant and junior doctor involved, will strengthen the "Letters Policy" by January 2017, and will audit discharge letters with GP feedback, reporting to the Executive Quality Board in March 2017. Leicester City CCG has worked with University Hospitals of Leicester (UHL) to improve discharge information by reviewing systems, auditing discharge letters monthly, discussing the Regulation 28 Report at the Clinical Quality Review group, and planning to include a quality indicator in the 2017/2018 contract with UHL.
Victoria Halliday
All Responded
2016-0370
20 Oct 2016
Leicestershire Partnership NHS Trust
East Leicestershire & Rutland CCG
Secretary of State for Health
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Concerns summary (AI summary)
A lack of local female psychiatric intensive care beds, ineffective community psychiatric nursing, and inadequate community support for complex patients left individuals unsupported. Care Programme Approach and NICE guidelines were not followed.
Noted
(AI summary)
Leicestershire Partnership NHS Trust is working with commissioners to procure a local, medium to long-term solution for female Psychiatric Intensive Care Unit (PICU) placements. They are also developing an integrated clinical pathway and model for care for people with Personality Disorders. East Leicestershire and Rutland CCG are in discussion with potential provider organisations and regional commissioning colleagues to provide a wider range of options for female PICU beds and are developing a model for a local network for the support of patients diagnosed with a personality disorder. The Department of Health acknowledges the concerns raised about the availability of psychiatric intensive care beds and the quality of care planning, noting that CCGs commission psychiatric intensive care beds locally. They highlight national initiatives to improve community mental health provision and strengthen patient involvement in care planning.
Benjamin Orrill
All Responded
2016-0367
19 Oct 2016
NHS England
Nursing and Midwifery Council
Hospital Death (Clinical Procedures and medical management) related deaths
Suicide (from 2015)
Concerns summary (AI summary)
The lack of a regulatory body for advanced nurse practitioners, leading to inconsistent appraisal, revalidation, and potential unsupervised practice, poses a significant risk to patient safety.
Noted
(AI summary)
NHS England states it has no jurisdiction over the regulation of nurses or independent practitioners, as the NMC is the regulatory body. However, it expects general practices to declare annually that they ensure all healthcare professionals have the right skills, experience and qualifications and that all staff have annual appraisals aligned to revalidation. The NMC acknowledges the concerns but asserts that its existing statutory framework and revalidation process are sufficient to protect the public in respect of advanced practice, so it will not take further action.
Liam Lambert
Partially Responded
2016-0335
20 Sep 2016
HMP YOI Glen Parva
Secretary of State for Justice
National Offender Management Service
State Custody related deaths
Suicide (from 2015)
Concerns summary (AI summary)
ACCT documents were incomplete, not properly utilized, and closed prematurely. Resourcing issues compromised officers' ability to ensure prisoner safety, especially for vulnerable young men.
Action Taken
(AI summary)
Following the death, a Safer Custody toolkit was introduced, and staff were reminded of ACCT document completion and prisoner supervision. Additional funding was received for security measures and partnership working. The Secretary of State announced additional prison officers to be employed, and intention to redevelop Glen Parva prison.
Denis Cronin
All Responded
2016-0332
16 Sep 2016
British Sub Aqua Club
Dulwich Dive Club
Other related deaths
Concerns summary (AI summary)
Significant failings in dive training, planning, and risk assessment led to an unqualified diver teaching an inexperienced individual. Important safety information was ignored, and equipment design posed a release risk.
Action Planned
(AI summary)
BSAC is rewriting its core Diver Training Programme to include a skills sheet for instructors to sign off individual skills. BSAC will also produce a guidance document on weightbelt removal and remind instructors of the importance of teaching this skill. Dulwich BSAC 102 will develop a means of recording partial training completion. They will also seek clarification from BSAC regarding sequencing of lessons and guidance on DSMB use.
Michael Williams
All Responded
2016-0245
11 Jul 2016
HMP Leicester
State Custody related deaths
Suicide (from 2015)
Concerns summary (AI summary)
Prison staff missed mandated observations and used predictable intervals for checks. There was an inappropriate delay in responding after a cell observation panel was blocked, indicating a lack of clear training.
Action Taken
(AI summary)
HMP Leicester reminded staff about conducting observations at unpredictable times, management checks are in place, ACCT documents are quality assured, the contingency plan was revised, and staff were trained to intervene quickly if the observation panel has been blocked.
Ahmedreza Fathi
Partially Responded
2016-0173
5 May 2016
Leicestershire Partnership NHS Trust
Northamptonshire Healthcare NHS Foundat…
East Midlands Ambulance Service NHS Tru…
+1 more
Hospital Death (Clinical Procedures and medical management) related deaths
State Custody related deaths
Suicide (from 2015)
Concerns summary (AI summary)
Healthcare complex case planning was inadequate and not updated, multi-disciplinary meetings lacked formalisation and information access, and a prior overdose was not investigated as a safeguarding opportunity.
Action Planned
(AI summary)
HMP Gartree revised local contingency plans and re-issued instructions in May 2016 to ensure all staff understand that they must not delay calling an ambulance in all cases where there are serious concerns about the health of an offender. The prison is also working with EMAS to ensure effective Joint working and consistency of approach in all the prisons, with a joint emergency response protocol expected by 31 July 2016. East Midlands Ambulance Service (EMAS) has formed a senior regional group to address issues relating to secure environments, such as prisons and secure mental health units. They also plan a meeting with secure environment teams to address access issues, ambulance activation protocols, and partnership working principles.
Christopher Holyoake
All Responded
2016-0163
27 Apr 2016
Commissioning and Operations, Centra Mi…
Fire Officers Association
Reckitt Benckisher Healthcare (UK) Ltd
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
E45 cream, a highly flammable paraffin-based product, lacked fire hazard warnings on its packaging and prescription, leading to a dangerous lack of awareness among carers and the deceased.
Action Planned
(AI summary)
The company will be submitting an application to the MHRA to update the labelling of several E45 products to include guidance on potential flammability. The warning to be added to the product labelling is: "If using large quantities, regularly change clothing, bedding or dressings impregnated with the product and keep away from fire as may pose a fire hazard". CFOA has circulated the report to Chief Fire Officers/Chief Executives and other practitioners in the fire and rescue services and Chief Fire Officers/Chief Executives will ensure that the information and details contained within your report are shared with the appropriate staff. The MHRA included an article in Drug Safety Update on paraffin-based skin emollients and fire risk, reminding healthcare professionals to advise patients on the risks and to change clothing and bedding regularly. NHS Improvement have informed the editors of the BNF that the risk also applies to less concentrated aqueous based paraffin containing products, and the BNF will in future include a revised warning that will inform healthcare professionals of the risk applying to all paraffin containing products. NHS Improvement will communicate this risk to the Medication Safety Officers (MSOs) network so the risk can be appropriately communicated and addressed within their organisations. NHS Improvement have also asked the Care Quality Commission, the Royal College of Nursing, and networks within the care home sector to communicate the risk via suitable newsletter and bulletin articles.
Belinda Wise
Partially Responded
2016-0049
15 Feb 2016
Health and Safety Executive
Oadby and Wigston Borough Council
Sainsbury’s
Accident at Work and Health and Safety related deaths
Concerns summary (AI summary)
A lift lacked signs or auditory warnings for its rear doors, which were indistinguishable from the interior, posing a significant safety risk to passengers unaware of their opening mechanism.
Action Planned
(AI summary)
Sainsbury's is awaiting a response from the HSE regarding lift design, installation, and signage standards and will then take appropriate action at the Glen Road store and other similar stores. The HSE will raise the incident as a concern at a European forum for lifts in 2016 and with the relevant BSi committee, for consideration in future revision of the Lifts Directive.
David Hughes
All Responded
2016-0040
9 Feb 2016
Leicestershire Partnership NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Critical patient observations were inconsistently performed and recorded, fluid balance charts were meaningless, patient bedrooms lacked call bells, and nursing staff showed insufficient understanding of physical illness signs.
Action Planned
(AI summary)
The Trust has completed a cycle of recruitment into new general nurse posts at the Bradgate Unit and has commenced a second cycle; the service will review this strategy and consider other workforce diversity options if there are no applicants again.
Barry Thraves
All Responded
2015-0443
26 Oct 2015
Leicester Partnership NHS Trust
Leicester City Council
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Significant delays in psychiatric follow-up, lack of community support, and poor communication between mental health teams and GPs led to unaddressed patient deterioration.
Action Planned
(AI summary)
Adult Social Care will send letters to individuals waiting for assessments from an Adult Mental Health Team, explaining Adult Social Care's role and how to contact the team if the situation changes; case records across Adult Mental Health have been reminded of the importance of feeding back to the whole multi-disciplinary team and to carers, not solely the Registered Medical Officer. The LPT will review and update its DNA policy by March 2016; CMHTs are undergoing service redesign to remove internal barriers between the Outpatients Service and the wider CMHT, including a pathfinder project in North West Leicestershire CMHT to look at a multi-disciplinary team held caseload model with the aim to roll this out across all CMHTs by April next year.
William Abel
All Responded
2015-0406
20 Oct 2015
Leicester Partnership NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Failure to conduct a Mental Health Act assessment and inadequate communication with family regarding the patient's suicidal intentions and mental health relapse led to unsafe discharge.
Action Taken
(AI summary)
The Trust conducted a serious incident investigation and shared the results with the deceased's father. The Triage Car service manager and team manager reviewed decisions made on the night, and a new outcome of assessment and plan record form will be introduced for the Triage Car team by the end of December 2015 and the wider Crisis Team by the end of January 2015, with monitoring via clinical governance arrangements.
Caroline Robey
Partially Responded
2015-0376
16 Oct 2015
West Leicester CCG
East Midlands Ambulance Service
NHS England
+1 more
Community health care and emergency services related deaths
Concerns summary (AI summary)
Community healthcare providers failed to use a sepsis screening tool or adopt the national sepsis clinical toolkit, leading to missed diagnosis opportunities and delayed emergency admission.
Action Taken
(AI summary)
NHS England discussed the case at a Performance Advisory Group and requested reflection on record keeping and sepsis diagnosis/treatment in the next appraisal. The importance of diagnosing sepsis and the use of the sepsis screening tool has been highlighted through the local medical committee. A patient safety alert was issued, and the CCG will meet with the University Hospitals of Leicester to share experience/materials and provide support in sepsis management. A clinical newsletter was circulated in July 2015 to alert clinicians to learning points, and the Loughborough Urgent Care Centre is developing a Local Operating Procedure for multiple attendances.
Alan Tear
All Responded
2015-0373
14 Oct 2015
University Hospitals of Leicester NHS T…
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Post-operative instructions were not followed, and rising EWS observations were not reported to medical staff. Communication between interventional radiology and nursing teams regarding observations was unclear.
Action Taken
(AI summary)
The matron met with all nursing staff on the ward to discuss what had occurred in this case, emphasizing awareness of required observation frequency. The Interim Deputy Medical Director and Assistant Chief Nurse are rewriting the EWS training package, due for completion by the end of March 2016.
George Boulton
Partially Responded
2015-0255
6 Jul 2015
East Midlands Ambulance Service
NHS England
University Hospital Leicester
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Delays in emergency stroke care arose from the GP failing to escalate, a bed bureau lacking emergency re-routing, and ambulance services not classifying a stroke as an immediate emergency, risking critical treatment windows.
Noted
(AI summary)
East Midlands Ambulance Service acknowledges the coroner's concerns and explains their current processes for urgent patient transfers. NHS England describes a broader review of urgent and emergency care and the establishment of urgent and emergency care networks.
Kian Gill
All Responded
2015-0235
22 Jun 2015
Leicestershire County Council
Child Death (from 2015)
Road (Highways Safety) related deaths
Concerns summary (AI summary)
Highway safety is compromised by overgrown hedgerows obscuring junction visibility, a lack of warning signage, and an uncurtailed national speed limit, creating collision risks.
Action Planned
(AI summary)
Leicestershire County Council proposes to place give way road markings on Bonehams lane and "Slow" markings on Ullesthorpe Road to advise drivers of the presence of a junction with a view to encouraging them to reduce their speed.