Surrey
Coroner Area
Reports: 189
Earliest: Aug 2013
Latest: 10 Apr 2026
77% response rate (above 63% average).
Freda Lennox
All Responded
2022-0137
10 May 2022
St Peter’s Hospital
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Inadequate pre-operative assessment stemmed from uncompleted tests, poor information sharing between consultants, and a lack of funding and resources for a dedicated high-risk anaesthetic clinic.
Action Taken
(AI summary)
The Trust has appointed an anaesthetic lead for high-risk anaesthetic patient pathways and expanded services for high-risk patients, with four dedicated high-risk anaesthetic pre-assessment clinics per week; it introduced an electronic patient record system with a specific pathway for referral into the high-risk clinic.
Sebastian Nottage
All Responded
2022-0289
19 Apr 2022
Surrey and Sussex Healthcare NHS Trust
Railway related deaths
Concerns summary (AI summary)
There is a lack of clear guidance and training regarding the timely completion and accurate information gathering for the "Seven-day short stay booklet for admission/discharge."
Action Taken
(AI summary)
Surrey and Sussex Healthcare NHS Trust has developed an updated training package to ensure ward staff complete patient documentation. Training sessions are being arranged.
Richard Scott-Powell
All Responded
2022-0114
19 Apr 2022
Holy Cross Hospital
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Critical NEWS2 scores and abnormal vital signs were not escalated, vital signs were inconsistently recorded or vaguely noted as "okay," indicating a lack of clear policies and training for observation management.
Action Planned
(AI summary)
Holy Cross Hospital has written a policy on ‘Managing a Deteriorating Patient’, including a decision tree for monitoring and escalation, with staff training to follow. They are also implementing an Electronic Patient Record System in the second half of 2022/23.
Aliny Godinho
Partially Responded
2022-0149
14 Mar 2022
National Police Chiefs’ Council
Surrey Police
Other related deaths
Police related deaths
Concerns summary (AI summary)
Ongoing risks exist due to delayed training for Domestic Abuse Team staff and supervisors on updated policies. There is also no system for effective supervisory review of initial risk assessments and safeguarding plans.
Action Taken
(AI summary)
The NPCC and College of Policing emphasize an individual needs approach to domestic abuse victims, with a focus on professional curiosity, cultural competence, and improving risk assessment. Training, guidelines and advice are in place to improve understanding of vulnerability and risk.
Michael Humphries
Historic (No Identified Response)
2022-0083
7 Mar 2022
Tadworth Grove Care Home and Tissue Via…
Care Home Health related deaths
Community health care and emergency services related deaths
Concerns summary (AI summary)
Inadequate wound care knowledge, poor documentation, and ineffective specialist referral pathways in a care home setting led to difficulties in charting wound progress and providing correct care.
Arthur Hall
Historic (No Identified Response)
2022-0081
7 Mar 2022
Frimley Park Hospital
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A bowel perforation was abandoned without full investigation, relying on limited diagnostic tools and making assumptions about pain. Signs of sepsis were missed, and no surgical opinion was sought post-discharge.
Melanie Elms
Historic (No Identified Response)
2022-0079
7 Mar 2022
Surrey and Borders Partnership NHS Foun…
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Railway related deaths
Concerns summary (AI summary)
The patient's care package was not adequately followed, critical risk assessments prior to leave were insufficient or unrecorded, and there was no proper missing person plan in place.
Joyce Dennis
Historic (No Identified Response)
2022-0078
7 Mar 2022
Roseland Care Home
Care Home Health related deaths
Concerns summary (AI summary)
Lack of continuous oversight, inadequate staff training in recognizing subtle signs of illness in the elderly, and poor documentation and communication within the care home created significant risks.
Josephine Barker
Partially Responded
2022-0077
7 Mar 2022
NHS England
South East Coast Ambulance Service
Emergency services related deaths (2019 onwards)
Concerns summary (AI summary)
Ambulance service failures included incomplete 999 call triage, inconsistent major trauma protocols, delayed clinical assessment, and an inadequate system for prioritizing high-risk calls and monitoring patient deterioration.
Noted
(AI summary)
NHS England acknowledges concerns about the NHS Pathways tool, particularly regarding early call exits and assessing fluctuating consciousness. They provide detailed information from the Pathways 'Hot Topic' guidance, emphasizing the need for health advisors to accurately assess a patient's consciousness level at the time of the call.
Oskar Nash
All Responded
2022-0031
31 Jan 2022
Department for Education
Department of Health and Social Care
National Child Safeguarding Review Panel
+3 more
Child Death (from 2015)
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Other related deaths
Railway related deaths
Suicide (from 2015)
Concerns summary (AI summary)
Child mental health services lack mandatory Autism training for triage staff, risking inadequate understanding and inappropriate closure of referrals. Routine referrals are automatically deemed low risk, despite potential for significant harm.
Action Planned
(AI summary)
The council made Autism awareness training mandatory for all staff working directly with children and young people, to be completed by 31 March 2022. It noted the Coroner's concern regarding post-death reviews, stating that SCC follows national guidance and took appropriate steps by way of a Thematic Review which was accepted by the National Panel. The CCG details actions taken including a Surrey CDR team meeting, incorporating thematic review learning into Surrey Children Services academy training, establishing a multi-agency task and finish group and a children and young person subgroup of the Surrey Suicide Prevention Partnership. Oskar's death will be presented at the next suicide themed CDOP meeting and learning shared nationally via NCMD. The Department for Education is conducting reviews of special educational needs and disability and of the children’s social care system, which will lead to significant reform of the support available for the most vulnerable of children and young people. The Child Safeguarding Practice Review Panel are developing a framework for undertaking rapid reviews, developing a quality assurance framework and publishing anonymised examples of good quality rapid reviews as exemplars of good practice.
Frances Thomas
All Responded
2021-0408
26 Nov 2021
Department for Education
Other related deaths
Suicide (from 2015)
Concerns summary (AI summary)
Outdated e-security guidance from the Department of Education led to inadequate web filtering, lack of oversight for blocklists, and insufficient scrutiny of age-inappropriate online content in schools.
Action Planned
(AI summary)
The Department for Education acknowledges the concerns around online content promoting suicide and self-harm, highlights existing guidance for schools, and mentions the upcoming Online Safety Bill which aims to regulate harmful content online. They are also working with the Children’s Commissioner for further recommendations.
Henry Doll
Historic (No Identified Response)
2021-0351
20 Oct 2021
Avenues Trust Group
Care Home Health related deaths
Community health care and emergency services related deaths
Other related deaths
Concerns summary (AI summary)
Care home management demonstrated a significant misunderstanding of risk assessment processes, leading to inaccurate choking risk identification for residents, and staff provided ineffective CPR.
Sheldon Marshall
All Responded
2021-0276
20 Aug 2021
Mayday Group
Emergency services related deaths (2019 onwards)
Other related deaths
Concerns summary (AI summary)
Insufficient senior clinical oversight at Mayday Assistance Limited and a lack of clear responsibility for patient medical management during air ambulance repatriations pose risks of future deaths.
Action Taken
(AI summary)
Mayday Assistance now employs two doctors, has implemented an internal escalation process for seriously ill patients, holds weekly virtual ward rounds to review patient management and has an Air Ambulance Support Agreement in place with providers to clarify responsibilities.
Serena Nicolle
Historic (No Identified Response)
2021-0212
22 Jun 2021
Ministry of Justice
State Custody related deaths
Concerns summary (AI summary)
The standard prison procedure of assessing breathing through a cell hatch by observing chest movement is unreliable, leading to erroneous assessments and a risk of future deaths.
Hannah Bampfylde
All Responded
2021-0136
5 May 2021
Sussex Partnership NHS Foundation Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Suicide (from 2015)
Concerns summary (AI summary)
Poor communication protocols meant Hannah's GP was unaware of her non-engagement with mental health services. The engagement policy lacked clarity on re-booking appointments and escalating non-attendance, allowing newly referred patients to slip through the system.
Action Taken
(AI summary)
Since September 2020, the Referral Co-ordinator is the person who books any further initial assessment appointments and not the Team Administrator. The requirement to notify the GP is stated in their Active Engagement Did Not Attend (DNA) Management Policy; weekly administration support is in place to ensure that all DNA cases have been identified and our Referral Co-ordinator oversees the rebooking of assessments and/or informs the GP of discharge from Horsham ATS.
Mary Gwanyama
All Responded
2021-0117
21 Apr 2021
Surrey and Borders Partnership
Community health care and emergency services related deaths
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Railway related deaths
Suicide (from 2015)
Concerns summary (AI summary)
A vulnerable patient was prematurely discharged into homelessness from a mental health unit without proper planning, medical review, or adequate risk assessment, failing to follow Care Programme Approach guidelines.
Action Planned
(AI summary)
The Trust will update its CPA policy and Acute Care Services Operational Protocol to reflect that anyone who is homeless must have a CPA discharge meeting on the inpatient ward prior to discharge. The CMHRS Operational Policy is going to be updated, with specific attention to the ‘transition’ process to another Trust.
Natasha Crabb
Partially Responded
2021-0103
13 Apr 2021
Department of Health and Social Care
Home Office
Other related deaths
Concerns summary (AI summary)
There are no legal powers to prevent butane inhalation or restrict its purchase, making it easy for individuals addicted to obtain large amounts despite fatal risks.
Action Planned
(AI summary)
The Department of Health and Social Care directs readers to the Talk to FRANK website, mentions contact with the Home Office re: powers under the Psychoactive Substances Act 2016, and plans to invest £2.5m in piloting an enhanced RECONNECT service for offenders with complex needs.
Ann Coles
All Responded
2021-0101
13 Apr 2021
Royal College of GPs
Royal College of Physicians
Accident at Work and Health and Safety related deaths
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A significant gap exists in patient oversight as there is no compulsory requirement for lung imaging when individuals are prescribed long-term amiodarone, despite known lung toxicity risks.
Noted
(AI summary)
The RCGP acknowledges the concerns, provides background on amiodarone, and recommends that the coroner request the MHRA comment on the matter as regulatory responsibility lies with them. The RCP recommends that no new monitoring systems are required for amiodarone, but that strict adherence to existing NICE and local shared care guidelines will provide for safe and monitored practice. MHRA will take forward the PEAG's recommendations to improve product information on pulmonary toxicity and consider additional risk minimisation measures, such as a Patient Alert Card, and issue a reminder to healthcare professionals via the Drug Safety Update.
Lucy Colgate
All Responded
2021-0042
12 Feb 2021
President of Association of British Neu…
Other related deaths
Concerns summary (AI summary)
The danger of inward-opening doors in confined spaces for epilepsy sufferers is not widely recognized, whereas an outward-opening door could have prevented the death.
Action Planned
(AI summary)
Epilepsy Action will amend its online information by the end of June 2021 to extend advice about bathroom doors to any door to any confined space. It will also publish an article in its magazine and notify healthcare professional contacts about the issue. The RCPCH will share learning from the death with paediatric specialty groups and OPEN UK to raise awareness of home environment risks for children with epilepsy. They also suggest SUDEP Action could adjust advice on door opening in their resources.
Michael Dent-Jones
All Responded
2021-0041
12 Feb 2021
HMPS
Alcohol, drug and medication related deaths
Community health care and emergency services related deaths
State Custody related deaths
Suicide (from 2015)
Concerns summary (AI summary)
National Probation Service Approved Premises staff and management were unaware of and not implementing policies for managing residents' prescribed medication. Procedures were absent, and staff had not read essential safety documents, indicating broader safety failures.
Action Planned
(AI summary)
The national Safe Working Practice document for Approved Premises is being re-issued on April 30th 2021 and all staff must read the updated SWP and sign a register to confirm this and that they understand the processes. The National Approved Premises Team will also review the EQuiP usage data for approved premises staff to identify any areas where EQuiP usage falls below average and will undertake an awareness raising exercise to reinforce the importance of EQuiP.
Karl Bolam
All Responded
2021-0011
14 Jan 2021
NHS Pathways
Emergency services related deaths (2019 onwards)
Concerns summary (AI summary)
Ambulance service surge management led to delayed response. Call handlers failed to ask a lone caller if he could contact someone for assistance, a script deficiency later partially addressed.
Action Planned
(AI summary)
NHS Digital has reviewed the NHS Pathways script and will work with stakeholders to explore options for improvements. They have committed to reviewing the NHS Pathways training materials to ensure that the importance of encouraging callers to seek support is reinforced.
Linda Gillchrest
Partially Responded
2021-0002
4 Jan 2021
Department of Health and Social Care
eBay UK Ltd
Product related deaths
Suicide (from 2015)
Concerns summary (AI summary)
Unrestricted online access to detailed suicide instructions and the ability to purchase lethal quantities of substances without safeguards pose significant risks to vulnerable individuals.
Action Planned
(AI summary)
The Department of Health and Social Care highlights ongoing actions to reduce suicide rates through the Suicide Prevention Strategy and Workplan, including reducing access to means online. They are also working with online platforms and chemical sellers to raise awareness of suicide risks and provide support resources.
Kimberley Smith
All Responded
2020-0279
9 Dec 2020
Surrey and Borders Partnership NHS Foun…
Alcohol, drug and medication related deaths
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Suicide (from 2015)
Concerns summary (AI summary)
The Trust lacks clear written policies for managing informal patients' leave requests, including risk assessments and monitoring. A vital recommendation for a comprehensive alcohol detoxification protocol also remains unimplemented.
Action Taken
(AI summary)
The Trust has developed guidance regarding alcohol detoxification for people admitted to inpatient wards and are developing new guidelines for managing people with Alcohol Use Disorders (AuDs). They have also completed a retrospective baseline audit and will complete a second audit to check for improvements.
Peter Unsworth
All Responded
2020-0267
1 Dec 2020
NHS Improvement, Royal College of Physi…
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Critical consultant advice on a complex medical situation was neither recorded in writing nor confirmed, risking misunderstandings between medical teams.
Action Planned
(AI summary)
The Trust has reiterated the need to document verbal advice and information, continues to audit medical records, and has embedded documentation of specialist advice in the curriculum for Junior Doctors. The Trust is introducing Electronic Patient Records in December 2021. The GMC will consider the information provided and determine whether any further action is required either through their Outreach or fitness to practise process. Ashford and St. Peters Hospitals emphasizes documentation of specialist advice in training for junior doctors and at Trust events. They will further strengthen documentation by introducing Electronic Patient Records in December 2021. The GMC has opened a provisional enquiry into the actions of one doctor and will obtain clinical records and an independent clinical opinion. No further action will be taken regarding the other doctor. The RCS will consider the coroner's concerns in its 2021 programme of standards and good practice guidance review and development, and shared the correspondence with the British Orthopaedic Association. The BOA will set up a short life working group with haematology colleagues to explore producing guidance on managing complex cases regarding thromboembolism prevention. The RCP has highlighted the need for standards to confirm the accuracy of verbally given advice as a member of PRSB and proposed standards for remote advice documentation based on COVID-19 pandemic learnings. The RCP continues to advocate for integrated electronic record systems.
Yo Li
All Responded
2020-0245
19 Nov 2020
British Association of Perinatal Medici…
NHS England
Child Death (from 2015)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
National guidance for central venous catheters in neonates lacks a key risk factor, and there's no mandatory requirement for NHS Trusts to ensure clinician familiarity or policy compliance with existing guidelines.
Disputed
(AI summary)
The BAPM acknowledges the coroner's concerns but argues that their existing Framework for Practice (FfP) for the use of Central Venous Catheters in Neonates already addresses the issues. They contend that a requirement for NHS Trusts to ensure clinicians are familiar with the FfP is unnecessary. NICE acknowledges the concerns but states that BAPM guidance should cover UVC insertion and risks, and that the GMC requires clinicians to be aware of relevant specialty guidance. They have logged the concerns for consideration when guideline NG154 is next reviewed.