Surrey
Coroner Area
Reports: 189
Earliest: Aug 2013
Latest: 10 Apr 2026
77% response rate (above 63% average).
June Evans
Historic (No Identified Response)
2017-0302
19 Oct 2017
St Peter’s Hospital
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Agency staff unfamiliarity led to unreferred pressure sores, clinicians were unaware of patient deterioration, nutritional advice was ignored, and understaffing compromised care.
Derek Dudley
Historic (No Identified Response)
2017-0284
21 Sep 2017
CSS Telecare Service
Elmbridge and Ewell Borough Council
Tandridge District Council
Other related deaths
Concerns summary (AI summary)
A community alarm operator ended a call with an elderly man who had fallen before he could get up, without checking for emergency contacts. This raises concerns about fall response protocols and subsequent safety.
Hayley Sheehan
All Responded
2017-0324
1 Aug 2017
Moat Surgery
Community health care and emergency services related deaths
Concerns summary (AI summary)
The repeat prescription procedure is unsafe as it relies on manual flagging of early requests, with software unable to automatically identify them. More safeguards are needed, including software adaptation.
Action Taken
(AI summary)
The Moat House Surgery requested changes to the EMIS prescribing process to flag early prescription requests and developed a pop-up box alerting staff to prescriptions issued less than 30 days prior. They also implemented a 'Controlled Drug Monitoring' template and process for medication reviews.
Peter Richardson
Partially Responded
2017-0162
10 May 2017
Garage Equipment Association
Health and Safety Executive
HSB Engineering Insurance Services Limi…
+4 more
Other related deaths
Concerns summary (AI summary)
A lack of formal guidance on safe tolerances for critical elements of two-post vehicle lifts and insufficient torque specifications from suppliers creates an ongoing safety risk.
Action Planned
(AI summary)
HSB issued a technical document instructing surveyors to record pad wear on reports for vehicle lifting tables. They are also working with SAFed to establish a common approach to torque settings assessment, who are liaising with the HSE. The HSE intends to issue additional guidance concerning the inspection of two post ramps by thorough examiners, highlighting the risks and checks needed for the locking mechanism and lateral movement.
Beryl Varcoe
Historic (No Identified Response)
2017-0144
3 May 2017
Elmbridge Borough Council
Community health care and emergency services related deaths
Concerns summary (AI summary)
Community alarm installation officers may not have thoroughly range-tested devices, risking alarms not functioning throughout clients' homes, affecting a significant number of existing users.
Daniel Maher
Historic (No Identified Response)
2017-0124
18 Apr 2017
Surrey and Borders Partnership NHS Trust
West Sussex County Council
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Critical information sharing failures exist between inter-county mental health services, with professionals unable to access out-of-county patient records or routinely share s.136 assessment paperwork, hindering timely, comprehensive care.
Annette Krasinsky-Lloyd
Historic (No Identified Response)
2017-0109
7 Apr 2017
Royal Surrey County Hospital NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Inadequate A&E governance, including an unsupervised SHO and delayed consultant involvement, led to critical delays in patient assessment, test results, anti-coagulation reversal, transfusions, and caused poor intravenous access.
Raymond Berry
Historic (No Identified Response)
2017-0108
7 Apr 2017
Department for Transport
Driver and Vehicle Standards Agency
Honda UK
Road (Highways Safety) related deaths
Concerns summary (AI summary)
The parameters for Supplementary Restraint System (airbag) deployment may be inadequate, failing to activate airbags in collisions where impact is absorbed by the crumple zone away from sensors, resulting in severe injury or death.
Ralph Brazier
All Responded
2017-0090
20 Mar 2017
Surrey County Council
Road (Highways Safety) related deaths
Concerns summary (AI summary)
Insufficient consideration of increasing cyclist numbers on highways leads to inadequate defect categorisation, prioritising cycle lanes over highways where many cyclists also face significant risks.
Action Planned
(AI summary)
Surrey County Council is preparing additional training for highway inspectors in relation to risk assessment for vulnerable users, including cyclists, to be completed by the end of August 2017.
John Atkin
Historic (No Identified Response)
2017-0064
6 Mar 2017
Millbrook Healthcare Limited
Other related deaths
Concerns summary (AI summary)
There is a critical breakdown in communication regarding hazard assessment at service-user homes, with occupational therapists unaware of their role in informing delivery services about potential dangers, and no policy preventing drivers from entering without prior contact.
Geraldine Butterfield
Historic (No Identified Response)
2017-0022
25 Jan 2017
Collingwood Nursing Home
Care Home Health related deaths
Concerns summary (AI summary)
Nursing staff lacked sufficient knowledge of the choking policy and understanding of when to provide life-sustaining treatment in the presence of a DNAR order.
Marjorie Bassendine
Partially Responded
2016-0424
30 Nov 2016
General Practitioners
Medicines and Healthcare products Regul…
Royal College of Psychiatrists; Departm…
Care Home Health related deaths
Concerns summary (AI summary)
Failure to recognise the cardiac risks of multiple psychotropic medications led to a lack of pre-treatment and regular ECGs to monitor for potential QT interval prolongation.
Noted
(AI summary)
The Royal College of Psychiatrists will publicize the coroner's concerns to its members, review continuing medical education initiatives, and inform the Presidents of the Royal Colleges of Physicians and General Practitioners of their plans. The MHRA reviewed product information for olanzapine, mirtazapine, and indapamide and considers the existing warnings regarding QT prolongation to be appropriate. They are not proposing any regulatory action to change these warnings but will keep the issue under review.
Matthew Russell
Partially Responded
2016-0430
27 Nov 2016
Central and North West London NHS Trust
HMP High Down
Ministry of Justice
State Custody related deaths
Suicide (from 2015)
Concerns summary (AI summary)
Prison healthcare exhibited failures in medication monitoring, care planning, appointment follow-up, risk flagging, and staff training for ACCT procedures and inter-professional communication.
Action Planned
(AI summary)
The Trust has introduced Complex Case Review Meetings at HMP Highdown, to commence in February 2017, to include GPs, Primary Care, Mental Health, Substance Misuse; Social Care, Safer Custody and Pharmacy to ensure regular communication with all healthcare providers. They will review governance structures and processes and mental health pathway to ensure continuous learning that enable us to positively contribute to reducing the Iikelihood that anyone under our care dies in custody.
Peter Keep
All Responded
2016-0362
14 Oct 2016
Frimley Park Hospital
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The hospital lacked a clear sedation policy for cardiac procedures, leading to inconsistent drug use, inadequate staff training on anxiolytics, and no action plan for patient intolerance or airway emergencies.
Action Taken
(AI summary)
Frimley Health NHS Trust relaunched the Trust Safe Sedation Committee and is reviewing and revising the Trustwide Guideline for Intravenous Conscious Sedation of Adults.
Zane Gbangbola
Historic (No Identified Response)
2016-0328
13 Sep 2016
Department for Work and Pensions
HAE Ltd
Health and Safety Executive
Child Death (from 2015)
Product related deaths
Concerns summary (AI summary)
Inadequate and misleading safety guidance for internal combustion engine equipment used in confined spaces, coupled with the misleading use of the HSE logo, increases the risk of harm.
Ben Collins
Partially Responded
2016-wp25353
10 Aug 2016
Digsafe Suction Excavations Limited
Health and Safety Executive
Accident at Work and Health and Safety related deaths
Concerns summary (AI summary)
Those present at the trench rescue lacked the knowledge to operate the Suction Excavator, and the company only provided one trained person; the coroner suggests the HSE provide guidance regarding training and use of suction excavation equipment.
1 response
from Health and Safety Executive
Rebecca Gilbank
All Responded
2016-wp25329
26 Jul 2016
Independence Homes Limited
Care Home Health related deaths
Concerns summary (AI summary)
A check was missed because staff were busy with other service users, and staff lacked knowledge about how to obtain an outside telephone line to call emergency services; the coroner suggests providing sufficient staffing resources and clear guidance on obtaining an outside line.
Action Taken
(AI summary)
The organisation has changed its telephone system so staff no longer need to dial 9 for an outside line when calling emergency services. This change was communicated to staff verbally, by email, and in the Clareville Lodge Communications Book.
Reece Atkinson
Historic (No Identified Response)
2016-0226
16 Jun 2016
Surrey County Council
Road (Highways Safety) related deaths
Concerns summary (AI summary)
The accumulation of wet soil and sandy deposits on the A25 Sheer Road, near a sandpit entrance, creates a road hazard for drivers.
Rhianne Barton
Partially Responded
2016-0213
1 Jun 2016
Ashford and St Peter Hospital
CQC
General Medical Council
+2 more
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Lack of obstetric consultant supervision, failure to consider surgical causes despite bariatric history, and poor documentation of observations contributed to delayed diagnosis and care. National guidelines on bariatric surgery in pregnancy are also lacking.
Action Taken
(AI summary)
The Trust has changed Consultant working practices to facilitate timely review of patients, produced a guideline for the management of pregnant women who have undergone bariatric surgery, raised awareness of documenting fluid balance, introduced training and competency assessments for staff, and is planning to introduce an electronic system for capture of patient observations.
Christopher Sears
All Responded
2016-0212
25 May 2016
Department for Education
Department for Transport
Greenshades Coach Travel Ltd
+2 more
Child Death (from 2015)
Concerns summary (AI summary)
Bus drivers transporting students are not required to have Basic Life Support training or emergency protocols, and BLS is not routinely taught in secondary education.
Action Planned
(AI summary)
The DfE intends to consult on a revised version of guidance on school transport in the autumn and will consider whether they should further clarify the description of the training that drivers and escorts should receive. The DfT will reinforce the importance of basic life support training for drivers through targeted communications and social media, and raise the profile of the issue with bus industry and local authority stakeholders.
Sadie Peters, Joseph Peters and George Peters
Partially Responded
2016-0219
23 May 2016
Surrey Fire and Rescue Service
Caravan Club
Showmen’s Guild of Great Britain
Child Death (from 2015)
Community health care and emergency services related deaths
Concerns summary (AI summary)
Inadequate awareness programmes exist for the importance of fitting and maintaining smoke detectors in mobile and static caravans, increasing fire safety risks.
Action Planned
(AI summary)
The Caravan Club will include a reminder of fire safety, specifically the need for smoke detectors, in their monthly members' magazine and other publications. Surrey Fire and Rescue Service, working with partners, has visited identified mobile home sites in Surrey, conducting fire safety visits and fitting smoke and carbon monoxide alarms. They are planning to continue to raise awareness and have brought the coroner's recommendation to the attention of all Chief Fire Officers in England and Wales.
John Crittall
All Responded
2016-0187
16 May 2016
BMI Hospitals
Care Quality Commission
General Medical Council
+2 more
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
An acutely unwell patient was admitted to a private hospital lacking HDU/ITU facilities and emergency protocols. Chest drain insertion was performed against guidelines, without appropriate imaging or confirmation of its position, delaying critical haemothorax management.
Action Planned
(AI summary)
The Royal College of Radiologists will make its Fellows and members aware of the British Thoracic Society Pleural Disease Guidelines 2010. Following concerns about admitting acutely unwell patients without HDU/ITU facilities, BMI Mount Alvernia Hospital updated its admission policy to ensure all patients meet admission criteria. They also introduced mandatory training details for consultants and conduct monthly audits of consultant input into medical records.
Ernest Higgs
All Responded
2016-0181
27 Apr 2016
British Medical Association
Care UK
Epsom and St Helier University Hospital…
+3 more
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Confusion arose from unrecorded GP advice in multi-disciplinary notes and unconfirmed telephone advice. Conflicting information between care providers also caused significant delays in diagnostic testing.
Action Planned
(AI summary)
The Trust will include a statement within the newsletter sent to GPs within the Trust's catchment area reminding them of 24-hour access to the Trust's pathology department. They will also be sending a letter to each of their three local CCGs requesting that this information is passed on to all registered care homes in their area. The CCG's Quality Committee has undertaken an in-depth analysis of the issues relating to nursing and residential care home quality, which will lead to changes in the way they commission and assure quality of services. They are at the final stages of developing a nursing home Primary Care Standard, recruiting a specialist dietician and the CHC team will raise concerns should they find poor documentation either from the nursing/residential home andlor poorly documented communication between general practitioner and care home staff. The practice has drafted a policy regarding telephone advice to nursing homes, and will audit responses to nursing home phone requests 6 months after implementation. They are waiting for BMA clarity on multi-disciplinary notes before committing to a stance, but are in agreement with the nursing home regarding contemporaneous notes.
John Watt
All Responded
2016-0124
31 Mar 2016
Surrey Local Highways Services Group Ma…
Road (Highways Safety) related deaths
Concerns summary (AI summary)
The lack of a safe or controlled pedestrian crossing on the main A25 road in Abinger Hammer village poses a significant risk to locals and visitors, especially families.
Action Planned
(AI summary)
Surrey County Council will request funding for a feasibility study to determine if a pedestrian crossing facility is possible and safe, will inspect and recondition the existing Vehicle Activated Sign and investigate the provision of signs to warn drivers that pedestrians are crossing the A25.
Alan Dimbleby
Partially Responded
2016-0120
23 Mar 2016
Bateman Engineering Ltd
Health and Safety Executive
the appropriate authority in Portugal
Accident at Work and Health and Safety related deaths
Concerns summary (AI summary)
Self-propelled sprayers lack operator seat restraints, risking operators being thrown from the vehicle if it overturns. HSE guidance may inappropriately suggest these restraints are not needed for this vehicle type.
Action Planned
(AI summary)
Bateman Engineering has changed the design of their cabs to include seat restraints, and now fits them on all vehicles before they leave the workshop. HSE will raise the issue of seat restraints on self-propelled sprayers at the next appropriate meeting for consideration in future revisions of applicable standards and will consider revising guidance to better inform the choice of vehicle when working on slopes.