Worcestershire
Coroner Area
Reports: 83
Earliest: Sep 2013
Latest: 1 Apr 2026
77% response rate (above 63% average).
Susan Edwards
All Responded
2024-0303
4 Jun 2024
Worcestershire Acute Hospitals NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A critical lack of a hospital system meant prescribed mechanical thromboprophylaxis was not provided for 18 days, with no staff detecting the omission, posing a risk to patients requiring this treatment.
Action Taken
(AI summary)
The Trust has focused on educating staff and will implement a 'Lesson of the Week' around mechanical prophylaxis. Anti-coagulation nurses will provide teaching to junior doctors and ward nurses. Checks of prescription charts will be included on matron's audits.
Donna Smith
All Responded
2024-0264
8 May 2024
West Mercia Police
Wychavon District Council
Alcohol, drug and medication related deaths
Concerns summary (AI summary)
A critical lack of formal policies and guidance between CCTV operators and police led to confusion over responsibility for calling emergency services, resulting in dangerous delays.
Action Taken
(AI summary)
West Mercia Police has withdrawn Airwave Radio from CCTV rooms, now receiving all contact from them via telephony which automatically creates a Contact Record for triage and decision-making, addressing a communication gap. Wychavon District Council CCTV operators will now call 999 for specified incidents, requesting a reference log/number which will create a Contact Record; no further action is expected from CCTV operators once the call is made and the Contact Record recorded.
Christopher Townsend
All Responded
2024-0283
5 Apr 2024
Auto Cycle Union
Road (Highways Safety) related deaths
Concerns summary (AI summary)
The ACU's generic, pre-populated risk assessment for grass-track events and the lack of a mandatory event-specific safety plan for Club/National events create a significant risk of future deaths.
Action Planned
(AI summary)
The ACU's Board of Directors will require a document entitled Safety Plan for all ACU permitted events from the start of the 2025 season.
Terence Sullivan
All Responded
2024-0139
13 Mar 2024
British Society of Gastroenterology
National Institute for Health and Care …
NHS England
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Current NICE and British Society of Gastroenterology guidance on anticoagulation for patients with coronary stents undergoing therapeutic endoscopy does not reflect best practice, specifically regarding single anticoagulant use.
Noted
(AI summary)
NHS England acknowledges the coroner's concerns, notes that the BSG is updating guidance, and states they will support the implementation of any changes; they have shared the report with relevant NHS Trusts and ICBs and are monitoring reports nationally. NICE acknowledges the coroner's concerns and notes that the relevant CKS is being updated by Agilio Software; NICE will consider the issues raised through its guideline surveillance process. The BSG plans to issue a statement to members and publish a journal letter regarding management of patients with coronary stents on anticoagulants needing endoscopy, recommending switching to aspirin or discussing with interventional cardiology.
Rosie Young
All Responded
2024-0246
16 Feb 2024
Herefordshire and Worcestershire Health…
West Midlands Ambulance Service
Emergency services related deaths (2019 onwards)
Concerns summary (AI summary)
Trust employees lacked familiarity and specific training on the Mental Health Act Transportation Policy, leading to inadequate risk assessment and delegation during patient transfers.
Action Taken
(AI summary)
The ambulance service has updated its Mental Health Act Transportation Policy, disseminated a clinical notice highlighting policy requirements, and incorporated additional training into the Statutory and Mandatory eLearning workbook. They have also employed Mental Health Clinical Development Officers and will review initial training packages for new staff. The trust acknowledges shortcomings and has implemented several changes including daily incident triages, a patient safety incident tracker, and collaboration touch points between legal and patient safety teams. They also plan to hold a debrief session with staff involved in the inquest to offer wellbeing support and identify further learning.
Michael Pegg
All Responded
2024-0306
26 Jan 2024
NHS England
Worcestershire Acute Hospitals NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Hospital clinicians failed to apply critical NICE guidelines for adrenal insufficiency, compounded by overcrowded settings and high staff turnover, which poses a risk to patient safety.
Action Taken
(AI summary)
NHS England highlights existing NICE guidelines and the publication of guidance for the prevention and emergency management of adult patients with adrenal insufficiency in July 2020. They also describe the NHS Steroid Emergency Card and the two-year Delivery plan for recovering urgent and emergency care services to relieve pressures on emergency departments. The Trust discussed steroid replacement therapy in departmental meetings and implemented additional checks. The Acting Chief Medical Officer will highlight this area for junior doctors, and Medical Examiners will prioritise cases involving adrenal insufficiency/steroid replacement. The ED overflow area has been closed.
Paul Bradley
All Responded
2024-0301
26 Jan 2024
Worcestershire Acute Hospitals NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Despite the patient being documented as hard of hearing, the urological appointment was offered by telephone; there was no clear system in place to follow up on a patient who missed an important urology appointment, and there was no clear system in place to ensure that the teams involved communicated with each other.
Action Planned
(AI summary)
Worcestershire Acute Hospitals NHS Trust is developing multiple new strategies and operating procedures to address the concerns, including streamlining MDT processes, developing a SOP for monitoring cancerous lesions, a risk stratification process for patients who cancel appointments, and improving communication between teams. These actions have varying timelines, with first review in mid-April 2024.
Terence Hines
All Responded
2024-0013
15 Dec 2023
Worcestershire Acute Hospitals NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Failures in hospital cleaning protocols led to a patient acquiring MRSA from a previously occupied room. Multiple failures to perform routine MRSA screening before and during his inpatient stay also contributed to a fatal infection.
Action Taken
(AI summary)
The Trust updated its Isolation Policy to require a Red clean for every known case of MRSA and distributed a "lessons learned" poster to wards to highlight learning from the incident.
Andrew Nichols
All Responded
2023-0416
27 Oct 2023
National Institute for Health and Care …
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
There is a lack of clarity on responsibility for VTE risk assessments during patient discharge from hospitals to community care, leading to potential gaps where high-risk patients' needs are not met.
Action Planned
(AI summary)
NICE will review its guideline on venous thromboembolism to address the issue of continuing VTE prophylaxis on discharge and their implementation support team will consider delivering support on VTE risk assessments and discharge planning, and their external communications team will reflect on the issues raised by the report to improve future guidance dissemination.
Anthony Friend
All Responded
2023-0336
18 Sep 2023
Bluebird Care
Divine Health Services
Herefordshire and Worcestershire Health…
Care Home Health related deaths
Concerns summary (AI summary)
A complete lack of handover and communication between transferring care agencies meant the new provider was unaware of patient needs and critical equipment concerns.
Action Planned
(AI summary)
Bluebird Care will now contact the incoming care provider directly to discuss handover, provide customer information sheets to all new customers that can be shared with new providers, and offer/request information on existing appointments. Herefordshire and Worcestershire Health and Care NHS Trust has designed and introduced a leaflet with contact details for patients on initial assessment. They have also introduced a new role to improve communication with external agencies.
Lawson Bond
All Responded
2023-0335Deceased
22 Aug 2023
Wychavon District Council
Child Death (from 2015)
Other related deaths
Concerns summary (AI summary)
Worcestershire Regulatory Services' lack of proactive monitoring for unlicensed dog breeders on websites allows unscrupulous sellers to operate undetected, increasing the risk of dangerous puppies being sold to the public.
Action Planned
(AI summary)
Wychavon District Council will undertake continuous, business-as-usual intelligence gathering for a minimum of 12 months, covering a larger number of key selling sites and including searches for approximately 65 breeds classed as "large" by the Kennel Club.
Matthew Harris
All Responded
2023-0299
21 Jun 2023
Dyfed-Powys Police
State Custody related deaths
Suicide (from 2015)
Concerns summary (AI summary)
Police officers failed to document the deceased's recent suicidal ideation on Person Escort Record and Self-Harm warning forms, risking future underestimation or complete disregard of suicide risk for persons in custody.
Action Taken
(AI summary)
Dyfed Powys Police informed all relevant staff of the omission in this case and instructed Custody Officers to specifically ask interviewing officers about information relevant to risk assessment. Investigators have also been reminded of their duty to inform the custody officer of any relevant information. HMP Swansea introduced a thorough ACCT assurance procedure with additional checks by custodial managers and senior management. Further ACCT training is being rolled out to all ACCT case managers at HMP Swansea, focusing on consistency in case management, information sharing, and record keeping.
Nigel Harper
All Responded
2023-0179
2 Jun 2023
Herefordshire and Worcestershire Health…
Suicide (from 2015)
Concerns summary (AI summary)
A critical communication breakdown between two NHS Trusts led to a patient with suicidal thoughts not receiving an intended urgent mental health assessment. This misunderstanding of urgent referral protocols poses a risk of future deaths.
Action Taken
(AI summary)
Senior managers from Gloucestershire Health & Care NHS Foundation Trust and Herefordshire & Worcestershire Health & Care Trust have met to discuss how their mental health urgent care services operate and shared operational policies. The Mental Health Liaison Team has strengthened its SOP regarding inter-trust referrals, including email confirmation and EPR entries, with an audit planned in six months. Herefordshire and Worcestershire Health and Care NHS Trust updated its standard operating procedure to clarify the nature/purpose and urgency of referrals to out-of-county emergency services, documenting the outcome on Carenotes and requiring a comprehensive assessment from the referrer.
David Mason
All Responded
2023-0125
19 Apr 2023
Association of Ambulance Chief Executiv…
National Institute for Health and Care …
NHS England
+2 more
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Clinicians across emergency, surgical, and pre-hospital care failed to recognise the need for additional steroid therapy for a patient with Addison's disease after trauma. Trust guidelines and documentation lacked crucial prompts for adrenal insufficiency.
Noted
(AI summary)
NICE acknowledges the concerns and notes that its new guideline on adrenal insufficiency covers identification, emergency management, and prevention of adrenal crisis during physiological stress, including trauma. The guideline committee includes paramedic co-optees and other relevant health professionals. NHS England reports that the JRCALC guidelines will be amended to improve understanding of administering steroids in cases of trauma, and that a Regulation 28 Working Group discusses all PFD reports to identify emerging trends. WMAS highlighted existing JRCALC guidance updates regarding steroid usage for adrenal crisis (2017, 2020, 2022), communication to staff via clinical times briefings, and the introduction of steroid emergency cards. WMAS also apologized for an administrative error that led to the lead investigator not receiving the inquest disclosure bundle and stated that the legal team aims to attend as many inquests as possible. AACE is revising JRCALC guidance to emphasize steroid administration to patients suffering trauma or physiological stress, engaging with the Addison's Disease Self-Help Group and The Addison's Clinical Advisory Panel Chair. AACE is also aware of the development of an educational e-learning package for call handlers to improve understanding of Addison's disease and steroid-dependent patients, which will be trialled in Yorkshire and potentially rolled out to other ambulance services. Worcestershire Acute Hospitals NHS Trust has amended its guideline to include clear advice for all patients in the Emergency Department requiring admission, delivered teaching sessions to surgical trainees and T&O junior doctors, shared a lesson of the week, and made changes to ED admission documents to include prompts on time-critical medications. The Society for Endocrinology highlights existing resources and the NICE guideline in development, commits to reviewing resources once NICE guidelines are written and ensuring pre-hospital care is covered more clearly, and is liaising with ambulance services to ensure triage information includes the need to send a category 2 ambulance.
Charlotte Comer
All Responded
2023-0089Deceased
13 Mar 2023
Herefordshire & Worcestershire Health a…
Suicide (from 2015)
Concerns summary (AI summary)
The Trust suffered from severe understaffing, leading to excessive care coordinator caseloads and fragmented patient care. A senior clinician unilaterally overrode a Multi-Disciplinary Team decision, highlighting a lack of robust procedural oversight.
Action Taken
(AI summary)
The Trust has implemented a new process for funding arrangements for specialist services, including weekly MDT meetings, clear documentation of decisions, and escalation procedures for disagreements. This process has been communicated to all staff.
Bridget Gormley
Partially Responded
2023-0114
7 Feb 2023
Barchester Healthcare
Weightmans LLP
Care Home Health related deaths
Concerns summary (AI summary)
Care home staff failed to update falls risk assessments and care plans after multiple incidents, preventing awareness of increased risk and implementation of critical mitigation measures.
Action Taken
(AI summary)
Barchester Healthcare implemented changes to care at Latimer Court, including refresher training on falls risk assessment, care plan completion, post-fall reviews, and environmental orientation, and recruited a permanent Deputy Manager to support the team.
Andrew Shirley
All Responded
2023-0063Deceased
27 Jan 2023
Various
Mental Health related deaths
State Custody related deaths
Concerns summary (AI summary)
HMP Hewell healthcare and mental healthcare staff failed to identify, record, and mitigate the deceased's suicide risk, and did not adequately share information with prison staff. The Duty Governor also failed to make sufficient enquiries regarding health screens.
Action Planned
(AI summary)
Following Mr Shirley’s death, a thorough investigation into the care delivered by the Midlands Partnership Foundation Trust was undertaken. The Access Team call handler aide memoire has been updated. Practice Plus Group have healthcare staff being trained to deliver ACCT training. Training compliance at HMP Hewell is currently 88%, and further dates have been arranged to ensure full compliance by 31 March 2023. Training has also been delivered to all healthcare staff regarding the initial segregation health screen. HMP Hewell is delivering training sessions that incorporate both ACCT v6 and SASH training to all staff with the expectation that this will be completed by July 2023. HMP Hewell has developed Duty Governor guidance for managing the risk of segregation and delivered a training session to all Duty Governors in March 2023.
Gary McDonald
Partially Responded
2022-0291
20 Sep 2022
HMP Hewell
Practice Plus Group
State Custody related deaths
Suicide (from 2015)
Concerns summary (AI summary)
The report identifies that, despite a prisoner's GP records showing a history of depression and overdoses, no appointment was made to follow up or discuss his mental health.
Action Taken
(AI summary)
Practice Plus Group has implemented changes to the Early Days in Custody (EDiC) pathway. This includes ensuring patients are provided with another opportunity to discuss their current position with a member of the healthcare team if there are discrepancies in their records.
Peter Pearson
Historic (No Identified Response)
2022-0341
13 Sep 2022
Care Quality Commission
Corbett House Nursing Home
Worcestershire County Council
Care Home Health related deaths
Concerns summary (AI summary)
The report identifies that an ambulance was not called for a resident in critical condition until several hours after the daughter requested it, and the nurse did not complete records; additionally medication was found in the resident's mouth.
Emily Caldicott
Historic (No Identified Response)
2022-0092
23 Mar 2022
Herefordshire and Worcestershire Health…
Alcohol, drug and medication related deaths
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Concerns summary (AI summary)
Staff failed to adequately assess a patient's capacity to refuse medication, misapplying the Mental Capacity Act 2005. This led to a delay in administering necessary treatment for extreme anxiety.
Saul Thomas
All Responded
2021-0423
21 Dec 2021
HMP Birmingham
Mental Health related deaths
State Custody related deaths
Concerns summary (AI summary)
A third of prison staff lack up-to-date ACCT training, and critical psychiatric assessment information was not consistently included in handovers between prisons, posing a risk of future deaths.
Action Planned
(AI summary)
HMP Birmingham plans to train 80% of staff in suicide and self-harm (SASH) over the next six months, prioritizing high-risk areas and ensuring new staff receive SASH training; a new handover process is in place for prisoners transferring with healthcare needs. HMP Hewell delivered training to 205 staff in the latest version of ACCT in December 2021 and is working to train a larger percentage of staff.
Rhian Rose
All Responded
2021-0371
3 Nov 2021
Worcestershire Acute Hospitals NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
There is insufficient emphasis on maternal wishes and informed consent regarding mode of delivery. Additionally, there's a lack of specific guidance for managing infection risks associated with a retained deceased foetus following feticide.
Action Planned
(AI summary)
Worcestershire Acute Hospitals Trust is planning to adopt the National I Decide tool and introduce a Personalised Care Plan into BadgerNotes App to support informed consent. They also plan to establish a robust process to manage 'in labour' requests for Caesarean Section.
Colin Blackburn
Partially Responded
2021-0311
17 Sep 2021
HMP Hewell
Practice Plus Group
Mental Health related deaths
State Custody related deaths
Concerns summary (AI summary)
Prison staff demonstrated numerous failings in managing the ACCT process, including missed reviews, incomplete care plans, and insufficient observations, exacerbated by high demands and inadequate training, leading to significant risks of suicide/self-harm.
Action Taken
(AI summary)
Practice Plus Group, in conjunction with MPFT, has taken several actions including ensuring all staff at HMP Hewell are aware of processes to ensure prisoners receive urgent mental health care at weekends, an Out of Office message has been added to the mental health team’s generic email inbox at weekends and an answer phone has been purchased for the mental health team.
Geoffrey Hutton
All Responded
2021-0191
4 Jun 2021
HMP Long Lartin
State Custody related deaths
Suicide (from 2015)
Concerns summary (AI summary)
HMP Long Lartin lacked effective systems for social care referrals and allocating ACCT Case Managers, resulting in insufficient oversight of vulnerable prisoners and inadequate staff training.
Action Taken
(AI summary)
HMP Long Lartin reviewed its adult safeguarding policy, is working on a memorandum of understanding with Worcestershire County Council, and is developing a directory of interventions for staff. They are implementing a new database for allocating ACCT Case Coordinators and making SASH training mandatory for OSGs.
Richard Ormond
All Responded
2021-0139
5 May 2021
HMP Long Lartin
Alcohol, drug and medication related deaths
State Custody related deaths
Concerns summary (AI summary)
A 9-minute delay in upgrading an ambulance response occurred because prison staff initially failed to provide critical information about the patient's condition to emergency services, highlighting a gap in following emergency protocols.
Action Taken
(AI summary)
Practice Plus Group has implemented measures to improve ambulance response times, including updating training materials to emphasize upgrading calls to category one when CPR is in progress. They have also initiated discussions with ambulance trusts to improve communication and response arrangements across their sites. HMP Long Lartin updated local policies and issued Governor's notices regarding emergency incident reporting to the Emergency Control Room (ECR) and ambulance services. They created a checklist for ECR staff and amended the Prison Service Instruction to clarify information requirements for emergency calls.