Manchester University NHS Foundation Trust
PFD Addressee
Reports: 35
Earliest: Apr 2014
Latest: 5 Feb 2026
83% 2-year response rate (matches average). 52% of classified responses show concrete action taken.
PFD Reports
17 resultsBruce Caulfield
All Responded
2026-0062
5 Feb 2026
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Concerns include delays in medical reviews after family concerns, insufficient intentional rounding impacting vulnerable patient hydration, and inconsistent communication practices for fall prevention across the Trust.
Action Taken
(AI summary)
Manchester University NHS Foundation Trust has updated its Adult Early Warning Score and Intentional Ward Rounding policies, with staff reminders and mandatory training rolled out. The Trust has also launched an 'Active Hospitals' programme in several inpatient areas to promote patient physical activity and prevent deconditioning.
Honoria Culshaw (1)
All Responded
2025-0479
24 Sep 2025
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Critical information regarding the need for pacemaker extraction was not adequately communicated between specialist and local hospitals, nor to the patient's GP, delaying essential treatment for infection.
Action Planned
(AI summary)
Manchester University NHS Foundation Trust will train Cardiology Residents on using the HIVE system to send discharge letters to relevant healthcare providers and create tip sheets and video guides for cardiology teams, which will be shared across the Trust.
Janet Anderson
All Responded
2025-0219
9 May 2025
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Concerns summary (AI summary)
A prolonged hospital stay due to inadequate community placement and poor inter-trust collaboration, coupled with poor documentation, significantly contributed to the patient's decline.
Action Planned
(AI summary)
MFT has held discussions with GMMH to improve escalation processes for patients whose discharge is being organised by the CMHT. GMMH is in the process of appointing a new Manager for Community Flow and a clearer escalation pathway has been developed between GMMH and MFT. GMMH and MFT have agreed to internally review Ms. Anderson’s patient journey through a Learning Multi-Disciplinary Team Meeting. GMMH will move to a more proactive approach to discharge and will review all admissions of CMHT patients ensuring discharge planning is considered from admission. Inquiries between the acute trust staff relating to an inpatient and the MHLT will be documented in GMMH electronic patient record and will be included in the Trust wide Standard Operating Procedure for MHLT’s, plan to be in operation across all MHLT’s by 1st September 2025. An escalation policy for Mental Health patients who are CRFD is due to be rolled out system wide by quarter 3 which prescribes actions and timescales at each level to ensure all options have been considered.
Jyoti Rao
All Responded
2024-0513
25 Sep 2024
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The 'Consultant of the Week' model prevented complex transplant patients from having a named consultant, risking discontinuity of care and a comprehensive long-term view of their post-operative recovery.
Action Taken
(AI summary)
The MRI Transplant team has modified the weekly Wednesday Ward Patient Review meeting to make it an MDT for discussion of complex patients, with the outpatient team now attending to support any issues on discharge. Also, complex renal transplant patients now have dedicated appointments to be seen by a named transplant nephrologist responsible for providing continuity of care for them in the outpatient setting.
John Howe
All Responded
2024-0339
25 Jun 2024
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Late patient discharges persisted at Manchester Royal Infirmary, with ambulance services unaware of updated timings. Additionally, a Serious Incident Review was delayed and contained factual inaccuracies.
Action Planned
(AI summary)
MFT has developed a draft "Out of Hours Discharge Avoidance" SOP to manage delayed discharges, which is due to be presented for ratification at the MRI Quality and Safety Committee. They also intend to formally communicate this SOP to external transport providers once ratified across relevant sites. EMAS will continue to contact the ward when a patient is going to be discharged into the evening to ensure that this is appropriate. EMAS has subsequently contacted Manchester Royal Infirmary for a copy of the new policy, but this is not available to share at present. The organisation amended inaccuracies in the Serious Incident Review (SIR) and reshared it with relevant safeguarding boards and the Manchester Foundation Trust Safeguarding Team. They have implemented a system to ensure investigations are completed in a timely manner and are reviewing processes for discharges to 'out of area' localities.
Benedict Peters
All Responded
2023-0156
16 May 2023
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A patient with cardiac symptoms and family history was discharged from Ambulatory Care without a doctor's in-person examination or review. The Trust lacks a policy or protocol for discharging patients without medical review.
Action Planned
(AI summary)
The Trust will remind all Physician Associates of the need to discuss patients for discharge with senior medical colleagues and reiterate to all junior medical staff and non-medical clinical practitioners, that it remains good practice to discuss cases with their seniors for learning and development.
Beryl Holt
All Responded
2022-0268
31 Aug 2022
Manchester City
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Sepsis protocols are outdated or unknown to staff, including new and agency clinicians, leading to concerns about inadequate training and lack of audits for timely recognition and treatment.
Action Taken
(AI summary)
Manchester University NHS Foundation Trust has implemented actions and recommendations arising from a Root Cause Analysis investigation, including training on the Trust’s new electronic patient record system (HIVE) which issues automated alerts for potential sepsis cases, and periodic audits to ensure appropriate recognition and timely treatment of sepsis.
Lee Winslow
All Responded
2022-0257
17 Aug 2022
Manchester South
Alcohol, drug and medication related deaths
Suicide
Concerns summary (AI summary)
The Trust failed to formally refer a doctor who misappropriated medicines for self-harm to external authorities (police, GMC), and did not reconsider its position when he continued private practice. A critical lack of multi-disciplinary review, relying on the medical hierarchy, was noted given the gravity and prior similar cases.
Disputed
(AI summary)
The Trust believes the coroner's concerns were already addressed during the inquest and in prior correspondence. While noting collaborative work among Greater Manchester Medical Directors, it suggests a national-level review would be more appropriate.
Alison Jeanes
All Responded
2020-0200
7 Oct 2020
Greater Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Delayed neurosurgical input, absence of a fast-track system for critical CT scans for warfarin patients, and insufficient follow-up of haematology advice led to significant care delays.
Noted
(AI summary)
Manchester University NHS Foundation Trust provides context on policies and procedures regarding neurosurgical referrals, head injury pathways, and anticoagulation management. They express sorrow for the patient's death and state that clinicians are required to follow these standards.
William McKibbin
All Responded
2020-0185
28 Sep 2020
Greater Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Delayed diagnosis prolonged hospitalisation, and a fatal fall was caused by nursing staff failing to secure bed rails and brakes during a patient's stay.
Noted
(AI summary)
NHS England notes the Trust's response and states it is promoting the free online Just and Learning Culture training to NHS employers. The Trust acknowledges failings in care and communication and has implemented several changes, including red flag identification, a revised Serious Incident Panel process for 12 months, and a local Serious Incident Panel to review serious incidents requiring further response, and implementation of Patient Safety Incident Response Framework (PSIRF). A mortality review process is also embedded at Trafford General Hospital. The CQC acknowledges the concerns and explains the statutory notification process. While stating that current reporting processes are adequate, it will review existing notifications guidance to determine if it could be clearer about reporting requirements relating to the circumstances of a person’s death. The Trust has updated its falls investigation template to include more detailed guidance around immediate action, including checking and documenting the environment of a fall. The CQC will review its existing notifications guidance in light of the findings from the death.
David Smith
All Responded
2019-0271
14 Aug 2019
Manchester (City)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Critical donor CMV status was not communicated to the deceased, preventing informed consent due to failures in the transplant team's information sharing process and documentation transfer.
Action Taken
(AI summary)
Following acknowledgement that Mr. Smith's care fell below standard, the consent process for transplantation has been strengthened to specifically inform all recipients about CMV infection and its effects. A multidisciplinary team clinic was introduced, and the pharmacy and virology teams generate weekly/daily reports to confirm appropriate dosing regimes and flag CMV positive samples.
Edwin Hooper
All Responded
2018-0016
16 Jan 2018
Manchester (South)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Concerns exist regarding ensuring timely CT scanning for head injury patients on anti-coagulants, in line with NICE guidelines, especially when facing service issues with on-site CT scanners.
Action Taken
(AI summary)
The hospital has implemented a robust escalation and dissemination plan for CT scanner downtime, including senior managers on call, out-of-hours team reminders, and posters in clinical areas. Training on NICE guidelines for hospital-acquired head injuries has been undertaken, with ongoing induction training for new starters.
Patrick Curran
All Responded
2016-0258
14 Jul 2016
Manchester (South)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Hospital practice condoned nurse-led post-operative reviews and patient discharges without adequate medical overview, even for unwell patients, potentially leading to missed diagnoses like pneumonia.
Action Taken
(AI summary)
The hospital strengthened post-operative clinics by ensuring a consultant is present in the same clinic, along with nurses, and radiology reports X-rays with any concerns.
Patrick McGagh
All Responded
2016-0171
28 Apr 2016
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A patient was discharged without a discharge letter or prescribed antibiotics being provided to his GP or care staff, leaving them unaware of his medication needs.
Action Taken
(AI summary)
UHSM has undertaken a retrospective audit within the ED of the discharge prescriptions, reiterated to all staff within the ED and CDU the importance of ensuring that patients requiring medication and prescriptions with specific instructions for the GP should be supplied, commenced a regular audit program within the ED to monitor compliance with the policy and documentation and highlighted to the staff within both ED and CDU the importance of comprehensive documentation relating to any discussions had with patient; families and carers regarding treatment and management plans to all clinical staff across the organisation.
Milly Zemmel
All Responded
2016-0139
6 Apr 2016
Manchester City
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
There were gross failures in applying the falls risk policy, escalating clinical review, providing one-to-one supervision, and handing over critical patient information, leading to an unsupervised, vulnerable patient falling. The internal investigation was also inadequate.
Action Taken
(AI summary)
The Trust has revised its Incident Reporting and Investigation Policy, launched an Enhanced Patient Observation Policy, and will include failure to escalate lack of medical review in the Lessons Learned Bulletin. Staff will use the SBAR communication tool.
Bryan Whitby
All Responded
2015-0121
25 Mar 2015
Manchester (South)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The provided text is incomplete and does not contain any discernible coroner's concerns.
Action Taken
(AI summary)
Central Manchester reviewed the case and presented it at a directorate meeting. The trust implemented an AKI e-alert system trust-wide and conducted teaching sessions for junior doctors on AKI recognition and management and now have two Critical Care Nurses on site at Trafford at all times. Davyhulme Medical Centre clarified Mr. Whitby's renal function and stated that the NICE guidance on acute kidney injury has been read by all GPs to improve management and awareness of the condition. An electronic alert system to tackle acute kidney injury was introduced locally on 9 March 2015.
Thomas Maher
All Responded
2014-0252
5 Jun 2014
Manchester (South)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Missing medical records, unupdated risk assessments, non-functioning falls alarms, systemic delays in patient transfers, and incompatible paper/electronic record systems severely hampered patient care and safety.
Action Taken
(AI summary)
The hospital has implemented a new process to scan all records for deceased patients and those involved in high-level incidents into the electronic patient records system as a priority. Ward 16 now uses the EPR system.