Welsh Government

PFD Addressee
Reports: 30 Earliest: Jul 2014 Latest: 3 Feb 2026

50% 2-year response rate (below 83% average). 35% of classified responses show concrete action taken.

PFD Reports
30 results
Lyn Maher
Partially Responded
2026-0053 3 Feb 2026 South Wales Central
Alcohol, drug and medication related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Community pharmacists in Wales faced confusion regarding clinical checks and patient confidentiality, and had limited access to crucial drug history via the Welsh Clinical Portal, hindering safe prescribing.
1 response from General Pharmaceutical Council
Milos Jankovic
All Responded
2025-0490 1 Oct 2025 East London
Hospital Death (Clinical Procedures and medical management) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Inadequate follow-up for Barrett’s oesophagus in primary care, including a lack of routine recall and prompts for GPs to consider endoscopy, is leading to missed surveillance and preventable cancers.
Disputed (AI summary) The Cabinet Secretary disagrees that GPs should be engaged in recalling individuals or that their clinical record systems should be amended to include prompts to recommend surveillance and suggests the health board should investigate the surveillance waiting list management.
Jeanette Sidlow Beech
All Responded
2025-0279 29 May 2025 North Wales (East and Central)
Alcohol, drug and medication related deaths Emergency services related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Critical ambulance delays, exacerbated by significant hospital handover issues and a lack of social care, lead to patients awaiting discharge, blocking emergency departments and severely jeopardizing lives.
Noted (AI summary) The Welsh Government outlines its role in setting the strategic context for health services and holding NHS organisations accountable, noting that all health boards are in escalation for urgent and emergency care. They mention providing additional funding to Betsi Cadwaladr University Health Board and supporting improvement programs, but do not commit to specific changes in response to the report.
Martin Saunders
Partially Responded
2025-01202 23 Apr 2025 South Wales Central
Road (Highways Safety) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Reduced visibility, permissible right turns from a parking bay, and speed limits on a particular road create a high risk of collisions. Planned speed reductions may not fully mitigate this.
Noted (AI summary) The Welsh Government states that the A4059 is a local road and the responsibility of Rhondda Cynon Taf County Borough Council, and forwards the report's recommendations to RCTCBC.
Jeffrey Tyler
Partially Responded
2025-0092 18 Feb 2025 Gwent
Emergency services related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Ambulance call handlers failed to clinically override the dispatch system's categorization, maintaining a low priority despite clear evidence of the patient's severe, deteriorating, and unmonitored condition.
Action Planned (AI summary) The Welsh Government outlines plans to introduce new ambulance call categories and a rapid clinical screening process by senior paramedics or nurses. A national group of clinical and operational leads is being established to review measures for conditions currently in the 'amber' category.
Ian Jones
Partially Responded
2025-0085 7 Feb 2025 South Wales Central
Product related deaths Road (Highways Safety) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) The easy accessibility of electric motors and parts enables the conversion of pedal bicycles into high-powered, throttle-controlled scooters, posing dangers to both riders and the public.
Noted (AI summary) The Department for Transport acknowledges the concerns about e-cycle modification but states that existing regulations and enforcement powers are sufficient. They highlight regulations concerning e-cycles, the responsibilities of manufacturers and retailers, and the role of the Office for Product Safety and Standards and Local Authority Trading Standards.
Donald Mitchell
Partially Responded
2025-0042 17 Jan 2025 South Wales Central
Road (Highways Safety) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) A dangerous 5.75-mile stretch of the A48 road, with varying speeds and no dedicated cyclist safety infrastructure, has a high number of fatal and serious collisions, particularly for cyclists.
Noted (AI summary) Bridgend County Borough Council acknowledges concerns about the A48 Laleston, Bridgend, but states existing signage and road markings meet regulations. The Council continues to monitor personal injury collision data and will implement measures to make the highways network safer where appropriate.
Muhammad & Naemat Esmael
All Responded
2024-0643 22 Nov 2024 Swansea Neath and Port Talbot
Product related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Welsh housing legislation requiring only two hard-wired smoke alarms in rented properties is insufficient, as alarms failed to activate in a contained bedroom fire, posing a risk to life. Crucial items were also prematurely removed from the fire scene, hindering investigation into the cause.
Noted (AI summary) Mid and West Wales Fire and Rescue Service supports increasing smoke alarm coverage to the highest standard in all new build premises in Wales and will support any proposals for legislative enhancement by the Welsh Government. They do not propose any action regarding police primacy at fire scenes. The Welsh Government acknowledges the concern regarding smoke alarms and refers to the Renting Homes (Wales) Act 2016, which mandates landlords to ensure rented homes are fit for habitation and to install a smoke alarm on each storey. The findings of the Regulation 28 report will be considered alongside findings from the independent evaluation of the Act.
Peter Parker
All Responded
2024-0565 22 Oct 2024 SWANSEA NEATH & PORT TALBOT
Emergency services related deaths Other related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Significant ambulance response delays, exceeding the expected survivability of severe injuries, were caused by ambulances being held up at Emergency Departments, preventing them from attending new calls.
Noted (AI summary) The Trust details existing processes for prioritising calls and rapid handover of patients, and offers a meeting to discuss their response and commitment to improvement. Swansea Bay University Health Board outlined existing plans to reduce delays within acute unscheduled care pathways, including reducing bed numbers and improving flow, implementation of a frailty assessment unit and SDEC, and providing alternative pathways for patients presenting to the Emergency Department. The Welsh Government notes that the Health Board and Ambulance Service will respond separately and summarises pressures on urgent and emergency care services in Wales, as well as the actions being taken to address them including '50 day challenge' and escalation of Swansea Bay University Health Board to level 4.
Isobel Stapleton
All Responded
2024-0341 25 Jun 2024 South Wales Central
Suicide Wales prevention of future deaths reports
Concerns summary (AI summary) Mental health practitioners lack easy access to complete patient records across Wales and NHS England. Acute and home treatment teams also suffer from a lack of clinical psychologists and lengthy psychotherapy waiting lists.
Action Planned (AI summary) Digital Health and Care Wales is developing a business case for the introduction and deployment of mental health systems across health boards in NHS Wales, with a phased approach anticipated over a number of years. The Welsh government is also working to improve discharge arrangements and the quality of care and treatment planning through a Strategic Mental Health Programme and a Mental Health Patient Safety Programme. CTMUHB has made a dedicated psychological professional available for direct assessment and treatment in all three CRHTTs, eliminating the waiting list. They also contact people on the waiting list for psychological therapies in Local Primary Mental Health Support Services after two weeks and 6 months of waiting, using CORE-10 to monitor and escalate changes in clinical presentation or risk.
Catherine Jones
All Responded
2023-0526 8 Dec 2023 North Wales East and Central
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Undocumented surgical protocols led to a lack of cohesive care, as communication between surgeons and patient consultants was not a formal system, risking future harm.
Action Planned (AI summary) Betsi Cadwaladr University Health Board will develop a clear and consistent policy for surgical lists across the organisation, led by a task group meeting monthly starting in February 2024, with completion estimated within six months. The Welsh Government describes the implementation of the new Cancer Informatics Solution (CIS) which makes available a number of new clinical records that can be viewed through the Welsh Clinical Portal. It also includes functionality to notify the clinician of any new histopathology reports they have requested.
Bronwen Morgan
Historic (No Identified Response)
2023-0409 25 Oct 2023 South Wales Central
Suicide Wales prevention of future deaths reports
Concerns summary (AI summary) Vulnerable individuals are able to access websites that facilitate and promote self-harm and suicide methods, enabling them to acquire information and means to cause their own death.
Suzanne Regan
Partially Responded
2021-0247 16 Jul 2021 Swansea and Neath Port Talbot
Road (Highways Safety) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) The failure to replace old-style road barriers with modern, safer alternatives creates an ongoing risk of further deaths and serious injuries.
Action Planned (AI summary) The Welsh Government will replace two non-compliant terminals at junctions 44 and 45 of the M4 by April 2023, conduct a review of terminals at all motorway exit slip roads in Wales by April 2022, and continue proactively replacing non-compliant terminals.
Dean George
Partially Responded
2020-0104 24 Apr 2020 Swansea and Neath Port Talbot
Alcohol, drug and medication related deaths State Custody related deaths Suicide
Concerns summary (AI summary) Welsh prisons lack an integrated treatment system, failing to automatically offer opiate substitution therapy to new arrivals addicted to opiates, creating an inequality in healthcare provision compared to England.
Action Taken (AI summary) Opiate substitution therapy is now offered routinely in HMP Swansea the day following admission, where appropriate and safe; healthcare team in the prison is expanding, and an Early Days Opiate Treatment Pilot was launched. A new Substance Misuse Treatment Framework is being developed.
Carl Sargeant
All Responded
2019-0236 11 Jul 2019 North Wales (East and Central)
Suicide Wales prevention of future deaths reports
Concerns summary (AI summary) The report highlights a need to provide appropriate support channels for high-profile individuals removed from government roles, regardless of mental vulnerabilities or the reason for their removal.
Action Planned (AI summary) The First Minister of Wales has consulted with current and former ministers and the family of the deceased to make changes to the process for ministers leaving the Cabinet. A new section will be added to the Welsh Government Ministerial Code to ensure the well-being of ministers is taken into account during reshuffles and that they are aware of available support services.
Lyn Morgan
All Responded
2019-0080 26 Feb 2019 Swansea Neath & Port Talbot
Road (Highways Safety) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) A road barrier failed to redirect a lorry as designed, causing it to re-enter the carriageway. Given the heavy vehicle use, there's a risk of similar incidents occurring again.
Noted (AI summary) The Welsh Government acknowledges the concerns raised about safety barriers. While noting the barriers met standards at the time of the incident, they commit to applying national standards, working with National Highways, adopting policy changes, and monitoring incidents.
Deidre Harvey
All Responded
2018-0266 8 Aug 2018 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths Mental Health related deaths
Concerns summary (AI summary) External consultants had insufficient input into mental health patients' physical care, bureaucratic processes delayed rectifying ligature points, and the system for managing dangerous patient items was ineffective.
Noted (AI summary) The Welsh Government will discuss the incident at the all Wales Serious Incidents Group in October to improve learning and develop/disseminate further guidance across professional groups. They will also keep the case under ongoing review. The University Health Board has implemented a safe system of work for recording items stored in patient PODS, disseminated risk management policies via ward meetings with staff sign-off, and is developing a standard list of documents for disclosure at inquest. NHS Improvement supported the MHRA by searching the National Reporting and Learning System, which reinforced the importance of annual eye screening for patients on long-term Hydroxychloroquine. They stand ready to support the MHRA in ensuring any future changes to monitoring reach healthcare professionals. The MHRA acknowledged the concerns and requested further information regarding the case to determine if regulatory action is required, including observed drug concentrations, symptoms of overdose, concomitant medications, post-mortem sample details, and renal/liver function test results. NHS England is working to ensure that by 2020/21, 280,000 more people with serious mental illness have their physical health needs met. NHS Improvement issued an Estates and Facilities Alert on 'Assessment of ligature points' on 19 September 2018.
Stephanie Cave
All Responded
2017-0361 16 Nov 2017 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths Mental Health related deaths
Concerns summary (AI summary) Inconsistent application and recording of enhanced observations for at-risk mental health patients, coupled with a lack of training and written guidelines, compromised suicide and self-harm prevention.
Action Planned (AI summary) Heatherwood Court Hospital will review and update its Levels of Observation Policy and current enhanced observation recording documentation. They will introduce amended documentation for a 2-week trial and update the current training package to include video and exemplar copies of completed documentation. Healthcare Inspectorate Wales (HIW) completed an inspection of Heatherwood Court and raised concerns about observation of patients. In response, Heatherwood Court reviewed training and amended observation recording sheets. The Welsh government sent copies of the Code of Practice on the Mental Health Act to Heatherwood Court and all units managed by Ludlow Street Healthcare.
Percy Jacks
All Responded
2017-0329 27 Jul 2017 South Wales Central
Community health care and emergency services related deaths
Concerns summary (AI summary) Communication breakdowns between hospital, GP, and care homes, including incorrect information transfer and inadequate medication review systems, led to poor DVT management.
Noted (AI summary) Healthcare Inspectorate Wales (HIW) has noted the inquest findings and will use the information to inform their ongoing review of discharge arrangements, focusing on communication and documentation between secondary and primary healthcare, and will discuss collaboration with CSSIW regarding communication between health services and care homes. Rhayader Group Practice has implemented a system to record and follow up DVT referrals, inform patients with positive DVT results and prescribe Rivaroxiban, and fast-track medical records for new patients registering from nursing/care homes; they will audit the process in 6 months. Hywel Dda Health Board has streamlined the process for managing potential DVT patients with a direct referral pathway to the Radiology Department, a pre-printed letter from on-call physicians to the GP, and a specific proforma completed on discharge for patients from care homes; they investigated and addressed an incorrectly addressed discharge summary, noting improvements in access to the Welsh Clinical Portal. CQC had no prior knowledge of the death. They contacted Pencombe Hall care home and Cantilupe Surgery in Herefordshire, reviewed information transfer procedures, and consider their current inspection methodology covers relevant elements of care, and is satisfied that no additional policy change is required.
Lilly Baxandall
Partially Responded
2017-0160 17 May 2017 North Wales (East and Central)
Community health care and emergency services related deaths Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Persistent, unresolved systemic issues, including ambulance handover delays, emergency department overcrowding, and bed blocking, continue to recur despite previous warnings, placing patients' lives at risk.
Action Planned (AI summary) Betsi Cadwaladr University Health Board, Welsh Ambulance Services NHS Trust, and the four Local Authorities are collaborating on actions to improve patient flow, including Innovation Unblocked event programmes and SAFER patient flow bundles.
Ceriann Richards
All Responded
2017-0041 1 Mar 2017 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Significant and prolonged handover delays between ambulance crews and hospital staff led to critical delays in ambulance dispatch and availability, worsening since new guidance.
Action Taken (AI summary) Aneurin Bevan University Health Board describes steps taken to address ambulance handover issues, including establishing an Urgent Care Board, implementing a Standard Operating Procedure for bed management, and introducing 'Breaking the Cycle' to improve patient flow, implementing transfer teams and discharge facilitators. The Welsh Government acknowledges concerns about handover delays and outlines existing initiatives by the Welsh Ambulance Services NHS Trust to limit conveyance rates, including an enhanced clinical desk, alternative pathways, and a frequent callers project.
Eileen Thompson
Partially Responded
2016-0051 15 Feb 2016 Warwickshire
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) A specific bed design flaw allows inner wheels to remain unlocked when the bed is placed against a wall, creating a risk of the bed moving and potentially injuring patients.
Disputed (AI summary) NHS Improvement will work with the College of Occupational Therapists and other stakeholders to drive the development of new national resources. Once new resources are available, they will explore the option of issuing a stage 2 alert to signpost to the new resources. ArjoHuntleigh disputes the need for further action, stating that the root cause was the combination of device use and the patient's health state, and that current warnings are adequate. They conducted a simulation and PMS review but found no similar incidents globally.
Ronald Bonfield
Historic (No Identified Response)
11 Sep 2015 Powys
Community health care and emergency services related deaths
Concerns summary (AI summary) Inconsistent practices for monitoring district nurse compliance with delegated INR testing across GP surgeries create a risk of unmonitored over-anticoagulation.
Mary James
Historic (No Identified Response)
4 Sep 2015 Powys
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Inadequate INR monitoring, uncertainty regarding Warfarin intake, and poor communication between healthcare providers led to unadjusted anticoagulation therapy for a dementia patient, missing a critical hospital admission opportunity.
Arthur Cook
Historic (No Identified Response)
2015-0300 27 Jul 2015 Powys, Bridgend and Glamorgan
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Low staffing of Tissue Viability Nurses, inadequate pressure ulcer documentation, and a lack of integrated skin care across services contributed to progression of MRSA-infected pressure ulcers.