Stockport NHS Foundation Trust
PFD Addressee
Reports: 40
Earliest: Sep 2013
Latest: 25 Feb 2026
100% 2-year response rate (above 83% average). 50% of classified responses show concrete action taken.
PFD Reports
40 resultsLesley Krommendijk
All Responded
2026-0109
25 Feb 2026
Manchester South
Community health care and emergency services related deaths
Concerns summary (AI summary)
Discharge assessment processes led to an unrealistic impression of the patient's mobility, potentially compromising patient safety.
1 response
from Stockport NHS Foundation Trust
Richard Worswick
All Responded
2025-0564
7 Nov 2025
Manchester South
Care Home Health related deaths
Concerns summary (AI summary)
Unclear wound care instructions on hospital discharge and a lack of documented communication between the hospital and care home led to confusion. The care home also lacked an escalation policy for such unclear care plans.
Action Taken
(AI summary)
The care home has issued refresher guidance to staff on existing policies, emphasizing documentation of hospital communications, and implemented enhanced observations for unstageable pressure ulcers. They've also implemented a sepsis risk assessment for residents with chronic wounds and conduct regular audits of wound care entries. A Trust-wide alert was issued on 20 November 2025 regarding Transfer of Care documentation, ensuring two copies are printed. A Trust-wide audit will take place in February 2026 to check for documentation in patient records and a task and finish group will work on improving the quality of the discharge checklist starting January 2026.
Audrey Newman
All Responded
2025-0443
29 Aug 2025
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A lack of trained ward doctors for lumbar punctures and the absence of a formal escalation pathway for assistance created significant delays in crucial diagnostic testing.
Action Planned
(AI summary)
Stockport NHS Foundation Trust is rolling out training on using the IT booking system for theatres to medical staff, formulating a flowchart for escalating lumbar puncture procedures to anaesthetics, and ensuring patients awaiting lumbar punctures are not transferred off the acute medical unit or transferred off the unit on weekends to avoid delays.
Kenneth Edwards
All Responded
2025-0414
7 Aug 2025
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A subdural haematoma was missed by an out-of-hours CT scan reporting service, leading to delayed treatment and the inappropriate administration of blood-thinning medication.
Action Taken
(AI summary)
Stockport NHS Foundation Trust has reinforced standards for consent, handover, and clinical documentation, continued collaboration with Medica for shared learning, continued engagement in REALM, and maintained a robust incident review and escalation framework for radiology discrepancies.
Neil Clarke
All Responded
2025-0332
2 Jul 2025
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
There were concerns about the suitability of surgical procedures for elderly patients without considering alternatives, and inaccurate handover communications for patients returning from HDU.
Noted
(AI summary)
NHS England expresses condolences and explains the context of shared decision making and risk assessment, referring to existing national guidance and tools. It states that commenting on the specific clinical decision is outside of NHS England's remit, and refers to the Trust's response regarding handover communications. The Trust has rolled out mandatory consent training and has a focused approach in place to support safe and timely transfers. A daily meeting has been established to identify patients who can be stepped down from ICU care to ward level care. The response acknowledges national guidance from NICE and the British Geriatrics Society and states that Stockport NHS Foundation Trust has taken steps to improve information and training relating to shared decision making and consent. Martha's Rule is being expanded to all acute inpatient sites. Medical examiners have been implemented on a statutory basis.
Ryan Campbell
All Responded
2024-0519
1 Oct 2024
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The hospital's lack of a full suite of cardiac diagnostic imaging equipment, specifically CT or MR angiograms, causes diagnostic delays and necessitates risky patient transfers.
Noted
(AI summary)
NHS England states that Stockport NHS Foundation Trust plans additional weekend lists to reduce Stress Echocardiogram waiting times and hopes to achieve a 6-week standard by 31st January 2025. NHS England is not developing an MR angiogram service at this stage. Stockport NHS Foundation Trust plans an additional 20 weekend lists for Stress Echo to clear the backlog by 31st January 2025, aiming to achieve a 6-week standard for all patients. The Trust is also reviewing CT Coronary Angiogram service provision as part of its service development programme for next year. DHSC acknowledges the concerns but states that the procurement of diagnostic equipment falls under the responsibility of the trust and NHS England, who are better positioned to respond.
Charles Daniels
All Responded
2024-0575
4 Sep 2024
Cheshire
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Inadequate nursing record-keeping and a failure to escalate a patient's significant deterioration to a doctor led to an unsafe discharge in very poor physical condition.
Noted
(AI summary)
The Trust reviewed the concerns regarding record keeping, communication and discharge process. They maintain that the patient's medical presentation at the point of discharge was appropriate, and apologise for the distress caused to the family.
Christine Dickinson
All Responded
2023-0255
18 Jul 2023
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Inconsistent and fragmented chemotherapy administration record-keeping systems led to errors, including misattributing patient details, and there was a lack of recent audits on recording practices.
Action Taken
(AI summary)
The Trust is piloting a new paper-based 'Sepsis Six' assessment, with plans to digitize it, and has purchased additional computers on wheels for nurses to document at the patient's side. They are also participating in an electronic patient record (EPR) programme with the aim to procure and implement a single electronic patient solution to replace the majority of the Trust’s clinical systems.
Kenneth Goodwin
All Responded
2022-0318
14 Oct 2022
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Inadequate handover for falls risk patients, slow completion of falls risk assessments on new wards, and inconsistent use of visual fall-risk signs on beds posed a safety concern.
Action Taken
(AI summary)
Stockport NHS Foundation Trust relaunched its formal patient handover document and the use of maple leaf signs for patients at risk of falls across the Trust on 15 November 2022, adding the latter to agency staff induction checklists.
Alan Hunter
All Responded
2021-0369
25 Oct 2021
Greater Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Poor documentation, incorrect BMI calculation, and failure to follow NICE guidance on weight monitoring led to an inaccurate assessment of the patient's nutritional risk and status.
Action Taken
(AI summary)
The Trust had already begun improvement work related to MUST, nutrition and hydration prior to the inquest, including monthly steering group meetings, training (90.76% compliance), ward audits, and nutrition/hydration information boards. Quality assurance checks and daily safety huddles now include a review of nutrition and hydration concerns and weight completion where appropriate; the Trust also participated in Malnutrition Awareness Week in October 2021.
Lesley Mawby
All Responded
2021-0208
18 Jun 2021
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Persistent staffing shortages in the dietetic team lead to delayed patient assessments on weekdays and a complete lack of weekend service.
Action Planned
(AI summary)
The Trust has implemented twice-daily triage by a senior dietitian, prioritising patients, and is updating its enteral feeding policy with specific guidelines for administration. The CCG is satisfied with the Trust's response, and has requested a commissioning led review to ensure service levels can be consistently delivered.
David Kerr
All Responded
2020-0100
22 Apr 2020
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Other related deaths
Concerns summary (AI summary)
Medical care on ward D2 was poor, with inadequate fluid management leading to severe dehydration and a critical lack of regular clinical observations for a seriously unwell patient.
Action Taken
(AI summary)
Stockport NHS Foundation Trust investigated the concerns and implemented several changes, including orthogeriatric reviews within 72 hours, mandatory training regarding nutrition and hydration, and audits of care standards. Consistent individual failings will be addressed and recorded.
Xander Curran-Pass
Historic (No Identified Response)
2019-0249
24 Jul 2019
Manchester (South)
Child Death
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Lack of national sharing for improved Induction of Labour processes, insufficient guidance on prolonged reduced fetal movement, and failure to advise a mother to return for further monitoring for ongoing concerns were identified.
Malcolm Shaw
All Responded
2019-0007
10 Jan 2019
Manchester (South)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A fundamentally flawed patient safety investigation into a fall highlighted inadequate investigation training and a lack of guidance for frontline staff on capturing immediate post-fall evidence.
Action Taken
(AI summary)
The Trust has launched a revised programme of investigation training, including in-depth statement gathering and writing sessions, and implemented a checklist for investigation panel meetings to ensure key requirements are met. They also launched a Safer Mobility Collaborative aimed at reducing inpatient falls.
Robert Wrinch
Historic (No Identified Response)
2018-0244
25 Jul 2018
Manchester (South)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The pathology department lacked systems for tracking samples and documenting clinician communications, causing delays and unclear chronologies. Incompatible IT systems between trusts and national pathologist shortages also contributed to backlogs.
Sheila Ridgway
Historic (No Identified Response)
2018-0229-wp26291
16 Jul 2018
Manchester (City)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A lack of systemic communication between specialty consultants prevents identifying and documenting potential ongoing risks when patients receive simultaneous treatments from different departments.
George French-Russell
Partially Responded
2018-0062
1 Mar 2018
Manchester (South)
Child Death
Community health care and emergency services related deaths
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Inadequate information sharing and unstructured communication between EMAS and hospital staff, combined with paramedics lacking experience and support for complex obstetric emergencies, compromised patient care.
Noted
(AI summary)
EMAS has shared a revised handover tool with network partners and plans to implement it across its footprint in May 2018, subject to governance approval; is working to promote the use of recorded facilities at receiving units; is exploring expanding its recording ability, incorporated into a wider IT infrastructure plan; clinical staff have been provided with clinical guideline books and an electronic app version is planned for launch in April 2018; staff have been reminded of the importance of escalating advice call failings. The Department of Health references existing NICE guidance and a forthcoming guideline on intrapartum care for high-risk women. It also describes the role of the Healthcare Safety Investigation Branch (HSIB) in investigating serious incidents and the "Safer Maternity Care" initiative which sets an expectation of a 20% reduction in serious incidents by 2020. HSIB acknowledges receipt of the coroner's concerns but states that the case occurred before their operational start date and therefore does not meet their criteria for investigation. They will use the information to help build a wider picture of safety issues in the NHS.
Glenys Pollitt
All Responded
2017-0228
7 Sep 2017
Manchester (South)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Inconsistent use of high-resolution X-ray screens and clinician confirmation bias led to missed abnormalities. There were also unclear processes for reinforcing learning and escalating patient deterioration to consultants.
Action Planned
(AI summary)
Stockport NHS Trust acknowledges that high-resolution screens should ideally be used for viewing X-rays. They note that a NEWS implementation plan is being developed, independent of the delayed launch of the new electronic patient record (ePR).
Michael Bingham
Partially Responded
2017-0322
31 Jul 2017
Manchester (South)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Harbour Healthcare failed to implement alarms for insecure internal doors, highlighting a risk assessment "blind spot." The CQC must review regulations and inspection procedures for door safety, and Stockport NHS guidelines lack clarity on CT scan requirements.
Action Taken
(AI summary)
Harbour Healthcare has completed work on internal doors at Hilltop Court, installing screech alarms or box panels, and has fitted screech alarms to internal emergency exit doors at other care homes. They have also completed risk assessments and implemented new internal procedures with regular drills.
John Davies
All Responded
2017-0138
26 Apr 2017
Manchester (South)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
There was no risk assessment plan when the resident's needs changed from care to nursing, the District Nursing Team was unaware of the change, and patient records lacked detail with little communication between the care home and the District Nursing Team.
Action Planned
(AI summary)
A multi-agency risk assessment has been developed to support residential home managers and will be launched in June 2017 for patients waiting to be transferred to a nursing home. A Consultant Psychiatric Doctor for Older People is planning educational events with District Nursing staff from July 2017.
Marian Dale
Historic (No Identified Response)
2017-0086
23 Mar 2017
Manchester (South)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The District Nursing Team lacked a central, contemporaneous record-keeping system, storing all notes at the patient's home, and had no protocol for their retrieval after death.
Maureen Flynn
All Responded
2016-0310
26 Aug 2016
Manchester (South)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
A critical falls risk assessment was not completed, and staff were unaware of this omission due to a lack of system to alert them. The patient safety investigation also failed to identify this issue.
Action Taken
(AI summary)
The Trust has completed actions detailed in an updated Patient Safety Investigation report, including an audit of falls risk assessments, enhanced falls sensors, and sharing investigation findings via ward newsletters, with attention drawn to the need for fall risk assessments to be reviewed when a bed-bound patient starts to sit out in a chair.
Michael Hutchence
All Responded
2016-0228
20 Jun 2016
Manchester (South)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Concerns included frequent, unnecessary ward transfers, poor medical record-keeping, care by unqualified staff, and inaccurate anticoagulant dosing due to weight recording issues. Equipment shortages and non-sterile surgical kits also caused dangerous operational delays and increased DVT risk.
Noted
(AI summary)
The Trust provides context regarding patient transfers and staffing levels, but does not describe specific actions taken or planned in response to the coroner's concerns.
Geoffrey Ellis
All Responded
2016-0186
13 May 2016
Manchester South
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Illegible clinical records and incomplete documentation create a serious risk of communication breakdown and misinformation within patient care pathways.
Action Planned
(AI summary)
Stockport NHS Trust is installing an electronic patient record system (EPR) called 'TrakCare' with full roll out expected in 2017. In the meantime they will continue monthly 'live' spot audits of inpatient records to improve written records and communication.
Marjorie Booth
Historic (No Identified Response)
2016-0094
4 Mar 2016
Manchester (South)
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Concerns were raised about an apparent hospital policy not to routinely perform CT scans for suspected fractures, even when the risk of missing a fracture outweighs radiation exposure risk for elderly patients.