Care Home Health related deaths

Disputed (AI summary) HomeDot Care has implemented a sleeping protocol, enhanced staff training, fully transitioned to an electronic care recording system, and revised call management procedures. They also introduced a new daily communication system, mandated staff shadowing, updated policies, and committed to annual mock inspections. The CQC conducted a comprehensive inspection of HomeDotCare Limited, finding that the service had already implemented several risk mitigation actions, including individual fire risk assessments, a 'sleep protocol,' updated next-of-kin notification policies, and comprehensive staff training. First aid training was also arranged immediately after the inspection. Islington Council has submitted a 'Letter Before Claim for Judicial Review' challenging the coroner's decision to issue a PFD report against them, arguing procedural irregularity and seeking to have the report quashed against the Council. Islington Council describes its robust processes for monitoring care agency performance, including a dedicated contract management team and a recently updated provider audit approach to include resident and staff feedback. They also undertook a procurement exercise to reduce provider numbers to enhance quality and safety.