Emergency services related deaths
PFD Category
Reports: 252
Areas: 59
Earliest: Jan 2016
Latest: 10 Mar 2026
85% response rate (above 62% average). 50% of classified responses show concrete action taken. Reports rose 21% from 38 (2023) to 46 (2024).
PFD Reports
31 resultsMildred Clark
Historic (No Identified Response)
2019-0127
25 Apr 2019
Kent (North-East)
East Kent University Hospitals
NHS England
South East Coast Ambulance Service
Concerns summary
A paramedic was inappropriately instructed to perform an untrained hernia reduction, causing pain, when the patient should have been transferred to hospital for a suspected strangulated hernia, possibly due to pressure to avoid admissions.
Terrence Smith
Historic (No Identified Response)
2019-0095
21 Feb 2019
Surrey
College of Policing
Joint Royal Colleges Ambulance Liaison …
Mitie
+4 more
Concerns summary
The ambulance call handling system failed to recognize Excitatory Delirium, conflicting guidance for call handlers caused confusion, and training packages contained potentially misleading information, impacting emergency response.
Madeline Staples
Historic (No Identified Response)
2019-0041
11 Feb 2019
North Wales (East and Central)
Welsh Ambulance Services NHS Trust
Betsi Cadwaladr University Health Board
Concerns summary
Persistent, unacceptable delays in patient handovers at emergency departments continue to result in long ambulance waits and unavailable resources, despite previous warnings, placing patients' lives at ongoing risk.
Gareth Bickerstaff
Historic (No Identified Response)
2019-0029
25 Jan 2019
Manchester (North)
Joint Royal Colleges Ambulance Liaison …
Concerns summary
Dangerous discrepancies exist between national and local ambulance guidance on the 15-minute timeframe for resuscitation, creating ambiguity and potential misinterpretation regarding when cardiac arrest officially begins.
Gail Bailey
Historic (No Identified Response)
2019-0027
23 Jan 2019
Lincolnshire
United Lincolnshire Hospitals NHS Trust
Concerns summary
A critical communication breakdown occurred between paramedics pre-alerting the hospital and the hospital's readiness for a critically ill patient, raising significant concerns for future emergency admissions.
Mark Harris
Historic (No Identified Response)
2019-0023
17 Jan 2019
Suffolk
Emergency Operation Centre Norwich
Melbourne Ambulance Station
Concerns summary
Police received incorrect name spelling and unclear instructions for a welfare check, indicating critical communication failures and a lack of agreed protocols between ambulance and police services.