Wales prevention of future deaths reports

PFD Category
Reports: 186 Areas: 7 Earliest: Jan 2019 Latest: 6 Mar 2026

83% response rate (above 62% average). 50% of classified responses show concrete action taken. Reports rose 112% from 17 (2023) to 36 (2024).

PFD Reports
138 results
Mary White
All Responded
2023-0045Deceased 2 Feb 2023 Gwent
N/A
Concerns summary Ward understaffing, inadequate ward layout, and ineffective alarm systems prevented required observations for high-risk patients. There was no updated policy for managing enhanced care in single-room environments.
Dorothy Jones
All Responded
2023-0020Deceased 20 Jan 2023 Gwent
Department of Health and Social Care Welsh Ambulance Service NHS Trust
Concerns summary Ongoing insufficient ambulance resources in Gwent consistently result in unacceptable response times for Amber 1 patients, with chronological allocation lacking clinical consideration and ad hoc interventions not supported by policy.
Emma Powell
All Responded
2022-0416Deceased 28 Dec 2022 North Wales (East and Central)
Tesco PLC Prime Minister’s Office
Concerns summary Retailers fail to provide essential safety advice at the point of paddleboard sale, specifically regarding the mandatory wearing of life-saving equipment and appropriate leash usage for varying water conditions.
Glenys Phipps
All Responded
2022-0413Deceased 22 Dec 2022 Gwent
Health Education and Improvement Wales
Concerns summary Nurses lack essential training in the Multifactorial Risk Assessment Process (MFRA) for falls, leading to newly qualified nurses managing patients without this critical safety knowledge.
Yvonne Rankin
All Responded
2022-0404 13 Dec 2022 South Wales Central
Cardiff and Vale University Health Boar…
Concerns summary The family and patient lacked understanding of specific sepsis signs, delaying emergency intervention. Distributing information cards on sepsis to at-risk patients in the community could prevent future delayed recognition and response.
Susan Perry
All Responded
2022-0382 28 Nov 2022 South Wales Central
MIRUS Wales
Concerns summary Medication cupboard keys were left in easily accessible, unlocked locations nearby, compromising medication security and creating a significant risk of service users accessing and misusing drugs.
Maria Whale
All Responded
2022-0362 9 Nov 2022 South Wales Central
Cardiff and Vale University Health Board Welsh Ambulance Service NHS Trust
Concerns summary There was a critical failure in emergency response, with ambulance services delaying attendance for a gravely ill patient deemed low priority despite severe pain. Out-of-hours GP services also failed to provide adequate advice, pain relief, or expedite hospital admission.
Glendys Roberts
All Responded
2022-0333 24 Oct 2022 North West Wales
Welsh Ambulance Service Trust Betsi Cadwaladr University Local Health…
Concerns summary Ambulance availability is critically low for inter-hospital transfers due to bed blocking and a lack of community care. Implementation of crucial reviews for intra-hospital transfers, vascular emergency pathways, and an ambulance handover plan has been unacceptably slow.
Matthew Rouch
All Responded
2022-0335 24 Oct 2022 South Wales Central
Vale of Glamorgan Council
Concerns summary The A48 'Forage roundabout junction' is deemed dangerous, requiring urgent changes to enhance road user awareness and implement traffic calming measures to prevent further fatalities.
Aaron Edwards
All Responded
2022-0302 27 Sep 2022 South Wales Central
Merthyr Tydfil County Borough Council
Concerns summary A dangerous road junction with poor visibility, exacerbated by school traffic, requires safety improvements to prevent further deaths from high-speed driving.
Gareth Williams
All Responded
2022-0270 31 Aug 2022 Gwent
Aneurin Bevan University Heath Board
Concerns summary The deceased fell between two non-communicating care teams (mental health and ENT), leading to insufficient support and an inability to resolve his complex health problems.
Khalid Abiaz
All Responded
2022-0184 20 Jun 2022 Manchester South
HMP Swansea Swansea Bay University Health Board Ministry of Justice
Concerns summary A prison officer failed to open an ACCT despite clear suicide risk information, showing a misunderstanding of mandatory policy. This indicates a failure in training regarding the revised ACCT procedures for prisoners at risk of self-harm.
Gwynne Samuel
All Responded
2022-0181 17 Jun 2022 Gwent
Wales Ambulance Service NHS Trust
Concerns summary The ambulance categorization process failed to account for the clinical risks of a long lie for an elderly patient. A 12-hour delay in ambulance arrival for a serious condition contributed to the patient's death, highlighting systemic risks.
Michael Williams
All Responded
2022-0134 9 May 2022 North Wales (East & Central)
Wrexham County Borough Council
Concerns summary Obstructed visibility from a hedge at a road junction (Green Lane onto A525) creates an ongoing risk of future vehicle collisions and potential loss of life.
Sarah Gilbert-Jones
All Responded
2022-0037 4 Feb 2022 South Wales Central
Welsh Ambulance NHS Trust
Concerns summary Emergency call handling failed to appropriately categorise a time-critical overdose due to protocol shortcomings and clinical misjudgment, leading to significant delays and inconsistent response vehicle deployment.
Eirlys Roberts
All Responded
2022-0034 31 Jan 2022 North West Wales
Minister for Health and Social Services…
Concerns summary A critical shortage of residential and nursing placements in Gwynedd prevents elderly patients from accessing appropriate care as their needs evolve, posing a risk to their well-being.
Barbara Young
All Responded
2022-0027 28 Jan 2022 Gwent
Wales Ambulance Service NHS Trust
Concerns summary A significant 3-hour delay in ambulance response for a severely injured elderly patient highlights ongoing issues in timely emergency medical care, potentially risking future deaths.
Brian Wareham
All Responded
2022-0010 14 Jan 2022 Gwent
Aneurin Bevan University Health Board a…
Concerns summary A significant breakdown in communication and trust between primary and secondary care led to vulnerable patients being discharged without adequate information or support regarding complex medical conditions.
Eva Wheeler
All Responded
2021-0424 21 Dec 2021 South Wales Central
Cwm Taf Morgannwg University Health Boa…
Concerns summary Communication errors led to delayed ambulance calls and incorrect patient preparation. The hospital lacks robust processes for documenting/chasing emergency ambulances, clear NBM protocols, and joint registrar consultation for common conditions like bowel obstructions.
Jonathan Bayliss
All Responded
2021-0413 7 Dec 2021 North West Wales
Ministry of Defence
Concerns summary Urgent investigations into an artificial stall warning for the Hawk Mk 1 aircraft, which can stall without warning, are stalled. The training simulator also inaccurately models the aircraft with a smoke pod.
Robert Ellery
All Responded
2021-0390 19 Nov 2021 South Wales Central
HM Prison Cardiff
Concerns summary The prison control room delayed relaying critical information to the ambulance service, and a lack of direct communication between emergency operators and prison first responders hindered resuscitation efforts.
Mustafa Abdelkarim
All Responded
2021-0393 19 Nov 2021 Gwent
Home Office
Concerns summary Immigration Officers receive an introduction to pursuit policy but lack specific training in pursuit procedures and decision-making during stressful pursuit situations.
Mared Foulkes
All Responded
2021-0378 10 Nov 2021 North West Wales
Cardiff University
Concerns summary The university's examination results system is complex and misleading, with provisional passes and pending marks causing confusion. There is also no system for personal tutors to proactively contact vulnerable students before releasing failed results.
Daniel Hall
All Responded
2021-0381 10 Nov 2021 South Wales Central
University of South Wales
Concerns summary University students face lengthy delays accessing mental health support, even when expressing suicidal ideation and having known risk factors like ASD.
Susan Merton
All Responded
2021-0375 9 Nov 2021 North Wales (East and Central)
Betsi Cadwaladr University Health Board
Concerns summary The Health Board consistently fails to implement its own action plan recommendations and address concerns within set timeframes, leading to ongoing risks to patient lives.