2014
PFD Reports
Reports: 557
Areas: 71
54% response rate (below 62% average).
Paul Rogerson
Historic (No Identified Response)
2014-0029
22 Jan 2014
York
North Yorkshire Police
City of York Council
North Yorkshire Fire and Rescue Service
Concerns summary
River safety equipment is inadequate, poorly maintained, and lacks proper warning signs. Gaps exist in police river rescue training, inter-agency communication, and hypothermia first aid, compounded by insufficient equipment checks.
Frederick Pring
All Responded
2014-0024
21 Jan 2014
North Wales (East & Central)
Betsi Cadwaladr University Health Board
Concerns summary
Current practices for patient handover at Emergency Departments lead to unacceptable delays, keeping ambulances occupied and unavailable for other critical calls.
Action taken summary
The Welsh Ambulance Services NHS Trust and Betsi Cadwaladr University Health Board are completing an All Wales Handover Policy and have proposed becoming a 'Demonstrator Site' for the RCP's 'Future …
Christine Nutbeam
Historic (No Identified Response)
2014-0025
21 Jan 2014
Berkshire
St Peter’s Hospital
Wexham Park Hospital
Concerns summary
Critical information about a patient's symptoms was not transferred between hospitals or communicated to surgical teams, and pre-operative checks lacked a standard question about recent vomiting, contributing to surgical risks.
John Malone
Historic (No Identified Response)
2014-0026
21 Jan 2014
Manchester (South)
Tameside Hospital NHS Foundation Trust
Concerns summary
A hospital discharge letter was critically deficient, lacking essential patient admission and discharge details, which hindered the GP's ability to provide appropriate ongoing care.
Kyle Ashley Smith
Historic (No Identified Response)
2014-0028
21 Jan 2014
Manchester (West)
Longshoot Health Centre
Concerns summary
An urgent mental health referral from a GP was significantly delayed in reaching the assessment team, with the reason for this critical communication failure remaining unknown and uninvestigated.
Mone White
All Responded
2014-0031
21 Jan 2014
London (North)
Northwick Park Hospital
Department of Health and Social Care
Concerns summary
There is no system to ensure specialist hospital advice for patients with complex clinical requirements is consistently communicated to all treating clinicians.
Action taken summary
The Department of Health acknowledges the concern but states that developing a national flag system for patient care advice is a matter for local NHS Trusts to ensure existing information …
William Dowling & Victoria Rose
Historic (No Identified Response)
2014-0027
21 Jan 2014
Wiltshire & Swindon
Association of Chief Police Officers
Wiltshire Clinical Commissioning Group
Wiltshire Constabulary
+2 more
Concerns summary
There's no national system allowing doctors to proactively share concerns about a patient's ongoing suitability for a firearms license, with patient confidentiality potentially overriding public safety.
Wayne Broad
Partially Responded
2014-0020
17 Jan 2014
London (North)
G4S
Association of Chief Police Officers
Serco
+1 more
Concerns summary
There is a lack of dedicated substance misuse teams in police custody and specialized nursing staff in hospitals. Police handcuffing policies for seriously ill detainees also need alignment with best practice.
Action taken summary
The Department of Health clarifies that local arrangements exist for substance misuse liaison in police custody, and that providing specialist nurses in hospitals for substance misuse is a local resou
Julia Dell
Historic (No Identified Response)
2014-0021
17 Jan 2014
Cornwall
Royal Cornwall Hospital Trust
[REDACTED]
Concerns summary
The medical service received from primary care was exemplary during the period examined, with no concerns identified in the provided text.
Julie Ann Camm
All Responded
2014-0023
17 Jan 2014
West Yorkshire (East)
Leeds City Council
Concerns summary
A vulnerable tenant's property lacked smoke alarms because the housing association's policy only encouraged fire safety checks, failing to ensure installation and increasing the risk of death from fire.
Action taken summary
Leeds City Council's Housing Leeds has updated its Electrical Specification to require hard-wired smoke detection during any major electrical works. They are installing hard-wired smoke detectors in 3
James Stokoe
Historic (No Identified Response)
2014-0019
16 Jan 2014
Sunderland
Department of Health and Social Care
Concerns summary
Mental Health Services lack formal mechanisms to consult carers/partners, potentially missing vital information that could inform risk assessments and identify domestic abuse, especially in elderly patients.
Jackie Scott
Historic (No Identified Response)
2014-0022
16 Jan 2014
North Northumberland
Indian Brasserie
Concerns summary
Lack of clear allergen information meant the deceased unknowingly consumed peanuts in a take-away meal, resulting in a fatal anaphylactic shock.
Craig White
Historic (No Identified Response)
2014-0017
14 Jan 2014
South Lincolnshire
Intensive Care Society
United Lincolnshire Hospitals NHS Trust
Lincolnshire Community Health Services …
+4 more
Concerns summary
Concerns include insufficient TB screening protocols before Infliximab treatment, inadequate prescriber awareness of increased TB risk, and the need for better patient education and prompt treatment for suspected tuberculous meningitis.
Russell James Felstead
Historic (No Identified Response)
2014-0016
14 Jan 2014
Manchester (South)
Choice Support
Care Quality Commission
Concerns summary
Doctors failed to access and read vital medical information within nursing notes, resulting in a four-day delay in ordering an urgent CT scan for the patient.
Mustafa Cicek
Partially Responded
2014-0116
13 Jan 2014
East Sussex
Department for Transport
National Highways
Concerns summary
Highway safety issues include a collision black spot with inadequate warning signage and a potentially hazardous eucalyptus sapling. "SLOW" warnings are also needed on the carriageway approach.
Action taken summary
The Highways Agency has installed 'SLOW' road markings on the carriageway and removed an obscuring eucalyptus tree. They are also advanced in plans to install three chevron signs with yellow …
Michael O’Sullivan
All Responded
2014-0012
13 Jan 2014
London Inner (North)
Department for Work and Pensions
Concerns summary
The DWP assessment process for fitness to work failed to incorporate vital medical information from the patient's treating GP, psychiatrist, and clinical psychologist, leading to decisions without comprehensive medical input.
Action taken summary
DWP will issue a reminder to staff about the guidance for requesting further medical evidence in cases where claimants report suicidal ideation. They will also continue to monitor their policies …
Jason Nock
All Responded
2014-0013
13 Jan 2014
Black Country
Home Office
Concerns summary
An entirely unregulated product is readily available without consumer information on safe dosage or potential consequences, leaving users unaware of the substance they are consuming.
Action taken summary
The Home Office has requested advice from the Advisory Council on the Misuse of Drugs and is actively collecting evidence on AH-7921. They are also leading an expert panel review …
Zeeyad Hamadi
Partially Responded
2014-0014
13 Jan 2014
County Durham & Darlington
National Offender Management Service
Department of Health and Social Care
Concerns summary
Inadequate patient weighing and poor medical record-keeping within the prison were noted. There was limited liaison between prison and hospital staff, confusion over prisoner private healthcare policies, and delays in securing bed watch cover.
Action taken summary
The Department of Health acknowledges the concerns regarding prisoner healthcare but states that responsibility for these matters now rests with NHS England. They have forwarded the report to NHS Engl
Barbara White
Historic (No Identified Response)
2014-0015
13 Jan 2014
Manchester (South)
Tameside General Hospital
Concerns summary
Critical lapses included a 12-hour absence of clinical observations, an incorrect PARS score that should have triggered intervention, and severe staff shortages. Poor handover and lack of consultant escalation further compromised care.
Mary Waldron
Historic (No Identified Response)
2014-0127
10 Jan 2014
Coventry
St Mary’s Nursing Home
West Midlands Ambulance Service Univers…
Nursing and Midwifery Council
+1 more
Concerns summary
Nursing home staff failed to recognise and act on an acutely unwell resident due to inadequate ongoing training and poor internal investigation. Communication issues during ambulance transfer also posed a risk.
Pauline Meredith
Partially Responded
2014-0011
10 Jan 2014
Staffordshire South
General Medical Council
Browning Street Surgery
Concerns summary
Concerns include prolonged prescribing of excessive medication without review, adding morphine to a high-dose regimen for an alcohol-dependent patient, and a GP's perceived reluctance to address family concerns. Delayed involvement of mental health services was also noted.
Action taken summary
The surgery is undertaking an audit of all patients on opioid medication, developing a new protocol for prescribing opioids for chronic pain, and will train staff on this protocol. They …
Dr Edward Slaney
Historic (No Identified Response)
2014-0030
10 Jan 2014
West Yorkshire (East)
Communities & Local Government
Ministry of Housing
Concerns summary
There is a lack of established criteria and guidance for planning authorities to assess the wind effects of tall buildings on the safety of all highway users.
Albert James Hand
All Responded
2014-0010
9 Jan 2014
Bedfordshire & Luton
East of England Ambulance Service
Concerns summary
Insufficient ambulance crews in the Luton and Bedfordshire area caused dangerously long wait times for head injury patients, and current emergency call protocols are putting patients at risk.
Action taken summary
The Trust has reviewed and implemented an updated Demand Management Plan, recruited 100 new frontline clinicians, and commenced issuing a clinical manual. They are also commissioning an upgrade to the
Jonathan Thorpe
Historic (No Identified Response)
2014-0006
8 Jan 2014
Manchester (South)
King Street Medical Centre
Concerns summary
A GP failed to consult or refer a known self-harmer to Mental Health Services, prescribing medication without adequate assessment of his ongoing mental health needs.
James Withers
Historic (No Identified Response)
2014-0004
7 Jan 2014
Manchester (South)
Tameside Hospital NHS Foundation Trust
Concerns summary
Key concerns include significant delays in specialist consultation, missing medical notes, and poor communication with family regarding the Do Not Attempt Resuscitation (DNAR) status. A doctor also assumed an incorrect DNAR.