2020
PFD Reports
Reports: 309
Areas: 57
83% response rate (above 63% average).
Gary Webster
All Responded
2020-0049
2 Mar 2020
West Yorkshire (East)
JV Ltd
Nuttall Ltd
Concerns summary (AI summary)
Inadequate risk assessment procedures led to untrained staff performing hazardous tasks. The safety boat's permissioning system was ineffective, allowing unauthorised operation, and the weir lacked a safe platform for debris removal.
Noted
(AI summary)
BAM Nuttall was not involved in the design of the weir installation but will share the Coroner’s Report to Prevent Future Deaths with any designers of weirs in future projects where BAM Nuttall is acting as Principal Contractor. They are committed to the ongoing training of its workforce and the development of ever safer systems of work. BMM JV was not involved in construction or site operations or in the weir design, but will ensure the Report is shared with other designers in future weir projects.
Peter Cole
All Responded
2020-0123
28 Feb 2020
Hertfordshire
NHS England
Concerns summary (AI summary)
Inadequate monitoring of repeat medication allows vulnerable patients to accumulate dangerous quantities, a widespread problem leading to significant waste of healthcare resources.
Action Taken
(AI summary)
NHS England references the Long Term Plan as covering monitoring of repeat prescribing. It also highlights the Medicines Safety Improvement Programme and the Dementia Care Pathway guidance, both of which aim to reduce medication-related harm and optimise medication use for specific patient groups.
Mohan Acharya
All Responded
2020-0045
27 Feb 2020
Northampton
Department of Health and Social Care
Concerns summary (AI summary)
Emergency department crowding is a significant risk factor associated with increased mortality among admitted patients, contributing to approximately 500 deaths annually.
Action Planned
(AI summary)
The Department of Health and Social Care highlights NHS plans to improve urgent and emergency care, including implementation of the NHS Long Term Plan, expansion of NHS 111, and embedding the Same Day Emergency Care model.
Jack Postle
All Responded
2020-0044
26 Feb 2020
Hertfordshire
Watford General Hospital
Concerns summary (AI summary)
The maternity unit suffered from insufficient capacity for safe care, and consultant guidance inappropriately limited the availability of caesarean sections following failed inductions.
Action Planned
(AI summary)
West Hertfordshire Teaching Hospitals NHS Trust has developed a Prevention of Future Deaths Action Plan for 2020/21 including measures to improve the maternity pathway and is scoping the possibility of a three bedded induction bay on the current Delivery Suite.
Beryl Holland
All Responded
2020-0037
25 Feb 2020
Greater Manchester South
National Institute for Health and Care …
Concerns summary (AI summary)
Inconsistent hospital policies and a lack of national guidance for managing pressure ulcer risks in Emergency Departments led to prolonged waits and inadequate care for vulnerable patients.
Noted
(AI summary)
NICE notes that its guideline CG179 provides relevant guidance on pressure sore prevention in emergency departments and no further action is required, but mentions a multi-year programme to improve how NICE produces and presents guidance and advice. The Department for Health and Social Care notes the existence of NICE guidelines on pressure sore prevention and that Stockport NHS Foundation Trust has adopted a Patient Safety Checklist and improved access to dynamic mattresses.
Anita Loi
All Responded
2020-0067
21 Feb 2020
London South
Central London Community Healthcare NHS…
Concerns summary (AI summary)
Repeated GP and family referrals for leg wound management were unaddressed by community nursing teams, who also failed to engage in case review meetings, highlighting systemic referral and response failures.
Action Planned
(AI summary)
Central London Community Healthcare NHS Trust outlines ten planned actions to improve communication and management of referrals between Tissue Viability Nurses and District Nurses, including establishing clearer processes for reviewing referrals, clarifying GP information requirements, and reviewing caseload prioritisation.
Jon James
All Responded
2020-0042
20 Feb 2020
South Wales Central
National Institute for Health and Care …
Concerns summary (AI summary)
There is no national NICE guidance on Acute Behavioural Disturbance, which is vital for emergency services and police, contributing to a rising number of related deaths.
Action Planned
(AI summary)
NICE acknowledges concerns about the need for guidance on acute behavioral disturbance (ABD) and will consider this in a future update to its guideline on violence and aggression (NG10).
Wayne Millett
All Responded
2020-0031
18 Feb 2020
Manchester South
Priory Group
Concerns summary (AI summary)
The care provider's investigation lacked critical analysis, revealing an inability to learn from serious incidents, inconsistent staff adherence to care plans, and failure to review medication side-effect monitoring protocols.
Action Taken
(AI summary)
The Priory Group acknowledges the need to improve staff understanding and adherence to care plans and has allocated a Clozapine learning and development module to all doctors and qualified nurses. They have also issued Clozapine guidelines and a care plan template with details on potential side effects and management strategies, and systems are in place for regular auditing of patient care plans.
Liam Clark
All Responded
2020-0030
18 Feb 2020
Staffordshire South
Commissioner for Highways
Concerns summary (AI summary)
A fatal road collision involving an agricultural vehicle with a protruding boom highlights the need for a review of road layout, signage, and safety improvements at the A5 junction.
Noted
(AI summary)
Highways England reviewed the A5 junction with Streetway Road and concluded that no improvements are warranted at this time. The junction will be routinely monitored for collisions and the condition of highways assets. The Department for Transport will review advice in driver learning materials and consider a hazard perception clip covering tail-swing for the driver theory test. They will also raise the marking of projections with the National Farmers' Union to remind them of the need to provide and maintain warning signs where required.
Liam Seager
All Responded
2020-0029
17 Feb 2020
London Inner (North)
Tower Hamlets Council
Transport for London
Concerns summary (AI summary)
The absence of a pedestrian crossing on the A12 near a fatal collision site, coupled with delays in implementing a traffic management order and building a new crossing, poses ongoing risks.
Action Planned
(AI summary)
Tower Hamlets Council has produced plans for new pedestrian phases at the A12 / Wick Lane junction, including railings and signage. These works will commence once approval is secured from TfL to close the A12 slip roads. TfL plans to prohibit pedestrian access to the A12. LBTH will design and construct a new pedestrian crossing at the mouth of the junction and provide new wayfinding signs to direct pedestrians over the A12 via a safe crossing point; TfL are working with other London boroughs along the route to develop improved wayfinding signs.
Joseph Gingell
All Responded
2020-0027
17 Feb 2020
Essex
NHS England
Concerns summary (AI summary)
Permitting "self-certification" for medication without checks, allowing abuse by vulnerable individuals, and not involving the GP removes crucial safeguards, contributing to toxic drug interactions.
Noted
(AI summary)
NHS England acknowledges concerns about drug toxicity, self-certification, and not informing GPs but states the death appears to be from services outside the NHS, restating commitment to improving the safety of controlled drugs and online prescribing, highlighting existing guidelines and initiatives.
Marley Slack
All Responded
2020-0040
14 Feb 2020
Leicester City and South Leicestershire
Staffordshire, Shropshire and Black Cou…
Concerns summary (AI summary)
The Red Book's prominent co-sleeping advice misleadingly omits the critical warning against co-sleeping with premature or low birth weight babies from its quick-reference "Don'ts" section.
Noted
(AI summary)
The document provides general guidance on safer sleep practices for newborns, focusing on recommendations for reducing the risk of sudden infant death syndrome (SIDS).
Donald Elliott
All Responded
2020-0109
12 Feb 2020
Lincolnshire
Glenholme Holdingham Grange Care Home
Concerns summary (AI summary)
Contradictory evidence regarding care home staffing levels and compliance with training/supervision regulations, coupled with unaddressed witness non-attendance, raises concerns about adequate care provision.
Action Taken
(AI summary)
Holdingham Grange Nursing Home investigated the circumstances around a resident's fall, finding sufficient staffing levels were in place, staff receive training, and no summons to the inquest were received. They have reviewed all falls risk assessments and are working with OTs, and falls training is available for all staff.
Gemma Azhar
All Responded
2020-0026
11 Feb 2020
West Sussex
Sussex Community NHS Foundation Trust
Concerns summary (AI summary)
Repeated mental health appointment cancellations by administrators, without clinical follow-up, left patients at risk. The "formal position" for duty worker contact after cancellations lacks proper policy, training, or consistent application.
Action Taken
(AI summary)
Sussex Community NHS Foundation Trust has reviewed its Time to Talk Service procedures. A new Standard Operating Procedure (SOP) was developed regarding the use of the 'Reasonable Adjustments Alert' on patient records, and a SOP has been updated with guidance on writing clinical and administrative notes.
Joan Howard
All Responded
2021-0007
10 Feb 2020
South Yorkshire (West)
Sheffield Teaching Hospitals NHS Founda…
Concerns summary (AI summary)
Inadequate adherence to specialist nutritional guidelines, including providing inappropriate food and failing to escalate concerns, coupled with a lack of thickener for fluids, contributed to patient neglect.
Action Taken
(AI summary)
The Trust has already completed several actions, including providing further training to the staff member involved, reviewing issues with senior staff and external expertise, modifying the patient meal observation chart, and implementing a 'Meal Time Huddle' to ensure staff are aware of patients' dietary requirements.
Adrian Ashford
All Responded
2020-0054
7 Feb 2020
London Inner South
Queen Elizabeth Hospital
Concerns summary (AI summary)
There was no systematic process for recording patient weights to identify critical changes, and a consultant failed to recognise serious GI bleed risks or make appropriate specialist referrals for a deteriorating patient.
Action Taken
(AI summary)
Lewisham and Greenwich NHS Trust has implemented a trust-wide electronic patient record system that enables weight to be consistently recorded and observed by all staff. The consultant involved in the case has conducted a case review and reflection to use in their annual appraisal, and a new standard operating procedure for managing suspected upper GI bleeding has been produced and circulated.
Benjamin Leonard
All Responded
2020-0032
7 Feb 2020
North Wales (East and Central)
Scout Association
Concerns summary (AI summary)
The Scout Association failed to implement or ensure understanding of critical safety policies, including risk assessments and leadership oversight, for an organised trip, directly endangering young people.
Action Taken
(AI summary)
The Scout Association has made further changes and improvements to guidance, rules and systems described in a previous response, as a result of their ongoing review of safety in Scouting. They have also committed to considering all evidence from the inquest and conducting a Safety Incident Learning Inquiry.
Marc Cole
All Responded
2020-0087
6 Feb 2020
Cornwall and the Isle of Scilly
College of Policing
Home Office
Concerns summary (AI summary)
There is insufficient independent data and understanding regarding the lethality and incremental risks of multiple Taser activations, potentially leading to deficient police training and unsafe use.
Noted
(AI summary)
The College of Policing explains its role and details existing guidance and learning material addressing the risks associated with Taser use, particularly multiple activations, and highlights the role of SACMILL in advising on medical issues. The Home Office acknowledges the concerns about Taser use and refers to existing policy, guidance, training, and scrutiny mechanisms. It states satisfaction that current measures are adequate but acknowledges every death in police custody is a tragedy.
David Clark
All Responded
2020-0023
6 Feb 2020
Lancashire & Blackburn with Darwen
Lancashire Care NHS Trust
Concerns summary (AI summary)
Deficiencies in documentation, failure to follow AWOL procedures, inadequate staff handovers, and a general lack of training on policy and procedure created significant safety risks.
Action Planned
(AI summary)
Lancashire and South Cumbria NHS Foundation Trust is auditing documentation compliance weekly, monitoring Mental Health Act documentation daily, and has developed an inpatient safety matrix including Section 17 Leave. They are rolling out a pre and post leave assessment form and plan to undertake a rapid improvement event.
Peter Smith
All Responded
2020-0022
5 Feb 2020
Shropshire, Telford & Wrekin
SATH
UNMH
Concerns summary (AI summary)
Significant delays in diagnosing and treating adenocarcinoma, caused by sequential rather than concurrent medical processes, rendered planned surgery impossible and contributed to the patient's death.
Noted
(AI summary)
Response from. UNMH University Hospitals of North Midlands NHS Trust states that Shrewsbury and Telford Hospital NHS Trust, in conjunction with and agreed by the UHNM visiting cardiothoracic surgeons, has produced a Standard Operating Procedure "Referral for surgical resection of proven or suspected lung cancer" and that SaTH has implemented the SOP.
Renee Brooks
All Responded
2020-0260
31 Jan 2020
Birmingham and Solihull
British Association of Aesthetic & Plas…
Concerns summary (AI summary)
The absence of UK guidelines for lipoedema-related liposuction means varied surgical practices and insufficient standards for procedure frequency, fluid management, and post-operative care, endangering patients.
Action Planned
(AI summary)
NICE will consider whether to update guidance on liposuction for chronic lymphoedema and whether to produce new IP guidance specifically relating to the use of liposuction in the treatment of chronic lipoedema. Their website explains that they are considering whether they need to update their guidance in response to safety concerns. BAAPS and BAPRAS have agreed to work in partnership to create guidelines for the use of liposuction in the UK, including the level of hospital support required and pre-assessment needs. A joint expert panel has been set up to produce the report within the next six months, for adoption by the wider sector and submission to the CQC.
Ashley Walker
All Responded
2020-0019
31 Jan 2020
Warwickshire
West Midlands Ambulance Service
Concerns summary (AI summary)
A communication error confused ingestion with a spillage, and an effective antidote (methylene blue) for toxicity was not available on the ambulance.
Action Taken
(AI summary)
Following a communication error, WMAS has instructed all staff to remove the WISER app from work devices unless trained. They have also produced further guidance in relation to Individual Chemical Exposure (ICE) incidents.
Susan Sterland
All Responded
2020-0062
28 Jan 2020
Northamptonshire
Kettering General Hospital NHS Foundati…
Concerns summary (AI summary)
A deteriorating emergency department patient waited 40 hours without senior doctor review or available ward bed, potentially delaying critical diagnosis of an obstruction.
Action Taken
(AI summary)
Kettering General Hospital has updated its SOP for ED admissions (ED03) to clarify responsibilities, increased middle-grade shifts from 9 to 11 daily, and increased consultant presence with the aim of having two consultants in ED from 8:00 to 22:00. The EDU was decommissioned in March 2020, with plans to reinstate it post-COVID-19 with a new SOP addressing risks raised in the PFD report.
Beryl Fricker
All Responded
2020-0024
28 Jan 2020
Dorset
BCP Council
Concerns summary (AI summary)
Poor street lighting at a wide, busy junction in a residential area created inadequate illumination for all road users, increasing collision risks for pedestrians and vehicles.
Action Planned
(AI summary)
BCP Council will assess pedestrian provision at the Upwey Avenue/Lake Road junction, considering a central refuge island or narrowing the junction mouth. However, funding for recommended schemes is limited and timescales cannot be provided at present.
Shanté Turay-Thomas
All Responded
2020-0124
27 Jan 2020
Inner North London
Advanced Health & Care Ltd
Association of Ambulance Chief Executiv…
Bausch & Lomb UK Ltd
+9 more
Concerns summary (AI summary)
GPs failed to ensure specialist allergy care, provided inadequate advice on carrying two adrenaline pens, and did not offer training for new auto-injector devices, compounded by deficient CCG guidance on dosage.
Noted
(AI summary)
NHS England will continue to work with HEE, the professional Royal Colleges, and other organizations to stay updated on new guidance and resources for managing severe allergies, and will explore using communication routes or commissioning levers to support their adoption. They also describe their assurance role for CCGs and commissioning of healthcare services. Advanced states they will work with NHS Digital to develop a standard for electronic updating of ambulance systems to inform them when an ambulance has been recalled. They also suggest an independent review of clinical triage systems. NICE notes that the British National Formulary (BNF) and BNF for Children (BNFc) already contain detailed advice on adrenaline auto-injectors, including MHRA/CHM advice from 2017 and 2019. It will consider how best to make clear in CG134 the advice that 2 adrenaline auto-injectors should be prescribed, which patients should carry at all times. NHS Digital details changes made to NHS Pathways following the incident, including improving the Anaphylaxis algorithm, developing an audit framework, and conducting a user satisfaction survey to improve call-handling and call prioritisation. The Winchmore Hill Practice undertook an audit of patients prescribed Emerade to ensure dosage was in accordance with the BNF, reviewed AAI pen doses, and contacted patients with up-to-date advice from the MHRA. The practice has shared learning with the CCG medicine management team and amended the message on scriptswitch; any proposed changes to be made by CCG Pharmacist, will need to be approved by a Senior doctor at the practice. Bausch & Lomb distributes trainer pens to allergy clinics and is currently reviewing the design of its trainer pens to incorporate a needle cover shield extension when activated, to more closely replicate the patient experience with the actual pen. LAS clarifies the division of responsibilities for triage systems, stating that ECPAG and NHS Digital are responsible for setting categories and addressing inconsistencies between systems. LAS will discuss the PFD report at relevant user groups. The Department of Health and Social Care notes several actions, including the FSA working to get emerging trend information and alert local authorities, and working to identify means of access to relevant datasets so they can be included for analysis of food-related cases of anaphylaxis. The Healthcare Safety Investigation Branch (HSIB) will consider the matters of concern in the report and whether these meet its criteria for national investigation when the situation allows. Enfield CCG distributed a Medicines Safety Bulletin on Adrenaline Auto Injectors (AAIs) to GPs and other primary care healthcare professionals on 30th January 2020 and has contacted all GP practices. They are implementing a post-incident review and a report will be completed to ensure all actions identified are implemented to prevent a recurrence, including a review of governance processes and decision-making points.