Recommendation MAI-67: NWAS policy for relieving Operational Commanders
From Manchester Arena Inquiry: Volume 2: Emergency Response, published 3 November 2022.
Recommendation
North West Ambulance Service should ensure that it has a policy that sets out the circumstances in which an Operational Commander may be relieved and how that should occur and be communicated to the outgoing Operational Commander and beyond.
In brief (written by this site)
In February 2026, the Cabinet Office reported on behalf of the North West Ambulance Service NHS Trust that the recommendation was completed, recording that "A new process to capture these scenarios has been included in the North West Ambulance Service Incident Response Plan" (Cabinet Office, Feb 2026). The UK Government had accepted the recommendation in full in November 2025, when an earlier dashboard update also listed the status as completed with the same policy addition (Cabinet Office response, Nov 2025; Cabinet Office, Nov 2025).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026. The record below is the sources' own words.
Government response
Accepted in full
Delivery
Cabinet Office says completed (27 February 2026)
A new process to capture these scenarios has been included in the North West Ambulance Service Incident Response Plan
Earlier statement on delivery (1)
Cabinet Office (14 November 2025)
A new process to capture these scenarios has been included in the North West Ambulance Service Incident Response Plan
From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)
Source
Responsible bodies
Themes and tags
Who has spoken
- UK Government
Response - Cabinet Office
Delivery statement