Outdated Operational Guidance
Lack of real-time access for operational staff to up-to-date and succinct guidance, leading to potential inconsistencies or errors in enforcement.
476 items
14 sources
8 inquiries
Strongest theme matches
Mixed across source types and ranked by classifier confidence plus text match strength.
Committee recommendation
90match
#7 - Update Committee on progress resolving Carer’s Allowance overpayments due to inaccurate guidance
Inaccurate operational guidance has led the Department to incorrectly assess around 26,000 carers as having been overpaid Carer’s Allowance. The main cause of Carer’s Allowance overpayments is claimants having earnings which exceed the permitted limit. The Independent Review of Carer’s Allowance Overpayments, which was published in November 2025, found that the prevalence of earnings- related overpayments had been...
Matched on
terms: guidance, operational
Committee recommendation
87match
#32 - Department provides outdated guidance for local authorities on road network maintenance.
The Department is responsible for providing guidance to local authorities in England to help them run and maintain their road networks, but has not updated its guidance for several years.70 Such guidance has included good practice proactive maintenance to reduce the number of potholes, a Code of Practice on managing highway infrastructure, and road repair guides. For example,...
Matched on
terms: guidance, outdated
PFD report
81match
Thomas Smith
Critical issues include incomplete handovers, slow response times for children, lack of ambulance transfer, outdated national guidance on pre-hospital antibiotics for meningitis, and fragmented hospital care with unaddressed nursing concerns.
Matched on
terms: guidance, outdated
PFD report
81match
Paige Bell
Fragmented patient records, a lack of electronic access to all notes, and inconsistent engagement policies across trusts compromise patient care. Outdated guidance on Borderline Personality Disorder also requires updating.
Matched on
terms: guidance, outdated
PFD report
81match
Thomas Beaty
Guidance on instrumental delivery was ambiguous and potentially open to misinterpretation, lacked operational definitions for terms like 'imminent', and the term 'gentle' traction was misleading; furthermore, it's difficult for Trusts to change guidance until the RCOG issues changes/improvements.
Matched on
terms: guidance, operational
Committee recommendation
78match
#6 - Airport expansion plans based on outdated ANPS, inconsistent with current government objectives.
We are concerned that airport expansion plans will have been produced prior to the publication of a new ANPS which ought to be in place to provide the airports with strategic guidance. We are also deeply concerned that, given a number of airport expansions will have been approved prior to the update (such as Gatwick), the Government is...
Matched on
terms: guidance, outdated
Inquiry recommendation
70match
MAI-158 - Guidance on commander location during incidents
The Home Office, the National Ambulance Resilience Unit, the College of Policing and the Fire Service College should develop guidance as to where commanders should locate during a spontaneous Major Incident. Steps should be taken to ensure that a consistent approach is taken so that equivalent commanders locate in the same place. During the response to a terrorist...
Matched on
terms: guidance
Inquiry recommendation
70match
MAI-110 - Guidance on event first aid equipment
The Department of Health and Social Care should consider issuing guidance on the first aid equipment that event providers should have available on the relevant premises, as well as where that equipment should be stored to ensure that it is readily accessible when required and how often it should be checked to ensure that it is up to...
Matched on
terms: guidance
Committee recommendation
70match
#6 - Update and regularly revise local road guidance to reflect best practices and new challenges.
The Department has not provided enough support and guidance to local authorities to deal with current and future challenges in maintaining local roads. The Department is responsible for providing local authorities with guidance on the management and maintenance of local roads. However, it has not updated its guidance for several years, including on best practice, that could have...
Matched on
terms: guidance
Committee recommendation
70match
#11 - Decent Homes Standard previously outdated and in urgent need of reform
We welcome the Government’s changes to the Decent Homes Standard. The current standard has been out-of-date for some time and is in urgent need of reform, given that it was last updated in 2006. (Conclusion, Paragraph 48)
Matched on
terms: outdated
PFD report
69match
Nathan Healer
A newborn's severe condition was not appreciated, leading to a missed opportunity for timely blood glucose testing despite existing hospital and NICE guidance. There is a delay in finalising and implementing updated national guidance for neonatal hypoglycaemia management.
Matched on
terms: guidance
Inquiry recommendation
66match
MAI-169 - Review Operation Plato guidance
Those organisations should consider what changes need to be made to the Counter Terrorism Policing Headquarters Operation Plato guidance in order to achieve those aims.
Matched on
terms: guidance
Inquiry recommendation
66match
MAI-23 - Guidance on Silver command deployment to scene
Counter Terrorism Policing Headquarters and the College of Policing should issue guidance on the circumstances in which a police officer or officers with responsibility for the tactical/silver command of the unarmed officers at the scene or scenes of a Major Incident should deploy to that scene or scenes.
Matched on
terms: guidance
Committee recommendation
66match
#6 - Update the outdated Marine Policy Statement at the earliest opportunity
The current Marine Policy Statement is outdated, not fit for purpose and no longer reflects Government policy or pressures on the marine environment. It therefore must be updated at the earliest opportunity. (Conclusion, Paragraph 33)
Matched on
terms: outdated
Committee recommendation
66match
#13 - Mandate Secretary of State to publish statutory guidance for GBR on weighing competing duties.
As GBR is accountable to the Secretary of State for fulfilment of its duties, we recommend the Secretary of State issues and publishes statutory guidance on how GBR, at least, should weigh up competing elements of the duties. This will allow for consistency and transparency in decision-making. The guidance must make it clear that cost must be considered...
Matched on
terms: guidance
PFD report
65match
Wilhelmina Isobel Newton
The care home lacked clear written protocols and guidance for staff on responding to head injuries in elderly residents, particularly those on anti-clotting medication.
Matched on
terms: guidance
PFD report
65match
Yousef Shokri-Gharab
An outdated and unreviewed policy for informal patient leave failed to reflect current practice, risking patient safety due to lack of multidisciplinary consensus and proper documentation.
Matched on
terms: outdated
PFD report
65match
Adrian Cowan
The trust's emergency policy lacked clear guidance and a requirement to call a duty doctor, and nursing staff were unable to calmly apply basic life support training during a patient collapse.
Matched on
terms: guidance
PFD report
65match
Wilfred Pearson
Concerns include outdated treatment protocols, poor medical notes, inadequate care escalation, and severe junior medical staff shortages. The patient was also unlawfully detained.
Matched on
terms: outdated
PFD report
65match
Frederick Squires
A lack of clear clinical guidance on when to reintroduce Warfarin after a head injury risks either premature commencement leading to bleeding, or delayed commencement causing stroke.
Matched on
terms: guidance
ICIBI recommendation
64match
An inspection of Border Force practice and procedures in relation to firearms (September – October 2023)
Ensure that all national Border Force firearms policy and guidance documents have a clearly defined owner, are subject to regular time-bound reviews and are readily available to operational frontline staff.
Matched on
terms: guidance, operational
Inquiry recommendation
62match
POH-15 - Set deadline for HSS claims with guidance on late applications
No claims for financial redress under HSS shall be entertained after midnight 27 November 2025.
Matched on
terms: guidance
Inquiry recommendation
62match
MAI-115 - Guidance on equipment for warm zone interventions
The Department of Health and Social Care, the Faculty of Pre-Hospital Care, the College of Paramedics and the National Ambulance Resilience Unit should consider issuing guidance on how to ensure that specialist paramedics take with them, into a warm zone, equipment that enables them to carry out bridging interventions.
Matched on
terms: guidance
Inquiry recommendation
62match
MAI-103 - Guidance on Ambulance Liaison Officer role
The Department of Health and Social Care and the National Ambulance Resilience Unit should consider the scope of the role of an Ambulance Liaison Officer and issue guidance to ambulance services in that regard.
Matched on
terms: guidance
Inquiry recommendation
62match
MAI-75 - Operational Commander to gain situational awareness first
North West Ambulance Service should review its Major Incident Response Plan to make clear that the first resource on scene should assume the role of Operational Commander only once they have achieved situational awareness.
Matched on
terms: operational
Inquiry recommendation
62match
MAI-67 - NWAS policy for relieving Operational Commanders
North West Ambulance Service should ensure that it has a policy that sets out the circumstances in which an Operational Commander may be relieved and how that should occur and be communicated to the outgoing Operational Commander and beyond.
Matched on
terms: operational
Inquiry recommendation
62match
MAI-43 - Guidance on covering deceased at mass casualty scenes
Guidance should be provided to event healthcare providers, to emergency service responders other than paramedics and to the public generally about the circumstances in which those who are believed to be dead should be covered. The guidance should make clear that this step should only be taken by a paramedic or other healthcare professional. The guidance should also...
Matched on
terms: guidance
Committee recommendation
62match
#5 - Specify in statutory guidance that boys must be taught female reproductive health conditions
The statutory guidance should specify that boys should be taught about female reproductive health conditions.
Matched on
terms: guidance
Committee recommendation
62match
#36 - Provide clear guidance for commissioning research coherent with hunger-fighting aspirations and food systems.
The Government needs to ensure that research is coherent with its aspirations to fighting hunger and considers the inter-related factors facing nutrition and food systems. As part of the Zero Hunger delivery framework there should be clear guidance on this to those commissioning research. (Recommendation, Paragraph 89)
Matched on
terms: guidance
Committee recommendation
62match
#13 - Review and amend EN-1 guidance endorsing CSNP for clarity and consistent language.
The Government should review and, if necessary, amend the proposed guidance endorsing the CSNP in paragraphs 3.3.78 to 3.3.80 of EN-1, to make the language more consistent, unambiguous, and more in keeping with current understandings of the intended purpose of the CSNP. This may involve: • reviewing the reference to the CSNP displaying “indicative routes” in paragraph 3.3.80;...
Matched on
terms: guidance
Committee recommendation
62match
#12 - Guidance on Centralised Strategic Network Plan endorsement in EN-1 remains unclear.
We welcome the decision to endorse the Centralised Strategic Network Plan (CSNP) in the National Policy Statements. However, we are concerned that the proposed guidance in paragraphs 3.3.78 to 3.3.80 of EN-1 is not clear enough about what, precisely, it is from the CSNP that is being endorsed. This must be unambiguous, to avoid unnecessary argument about the...
Matched on
terms: guidance
Committee recommendation
62match
#11 - Strengthen NPS guidance on grid connection weight and clarify future connection prospects assessment.
The National Policy Statements should give significant weight to the availability of a grid connection, as a paramount consideration in determining where electricity generation projects can be located. However, by the same token, where a project has not yet secured a grid connection, the prospects of doing so should also be a material consideration weighing for or against...
Matched on
terms: guidance
Committee recommendation
62match
#9 - Clarify specific family group decision-making model within statutory guidance for consistent practice.
The Department should clarify the specific model of FGDM in statutory guidance to ensure that best practice is followed in all local authorities. (Recommendation, Paragraph 22)
Matched on
terms: guidance
Committee recommendation
62match
#12 - Ensure statutory guidance includes details on how ORR should balance GBR duties.
There are benefits to unified duties but the Bill is insufficiently clear on how they will operate in decision-making, in particular the weighting to be assigned to each factor. The Office of Rail and Road will enforce GBR’s business plan but is not bound by it. If the Government intends ORR to have regard to detail on how...
Matched on
terms: guidance
PFD report
61match
Michael Pollard
An outdated hospital switchboard rota led to critical delays in contacting the correct on-call consultant for an emergency, highlighting a need for a centrally managed, up-to-date system.
Matched on
terms: outdated
PFD report
61match
Dean Joseph
Inconsistent understanding of armed containment, lack of trained negotiator guidance for first responders, and sub-optimal post-incident procedures undermined the investigation and public confidence.
Matched on
terms: guidance
PFD report
61match
Alan Dimbleby
Self-propelled sprayers lack operator seat restraints, risking operators being thrown from the vehicle if it overturns. HSE guidance may inappropriately suggest these restraints are not needed for this vehicle type.
Matched on
terms: guidance
PFD report
61match
Mark Seward
A lack of clarity on pressure testing definitions and widespread non-compliance with work equipment regulations (PUWER) and HSE guidance across the industry posed significant safety risks.
Matched on
terms: guidance
PFD report
61match
Helen Patton
Mini Tracheostomy Procedures pose an ongoing mortality risk due to being frequently performed outside theatre and without ultrasound guidance. A critical lack of national guidelines exacerbates these risks.
Matched on
terms: guidance
PFD report
61match
Samantha Hopkins
Critical trial exclusions, such as for pregnant women, were overlooked due to insufficient prominence on drug packet warnings and lack of guidance for highlighting these exclusions.
Matched on
terms: guidance
Inquiry recommendation
61match
BAHA-4 - Hooding Guidance
The essence of guidance on hooding should be that it is prohibited at any time for whatever purpose to place a sandbag or other cover over a CPErS' head.
Matched on
terms: guidance
Inquiry recommendation
61match
MAI-34 - Review GMFRS information sharing during incidents
Greater Manchester Fire and Rescue Service should review its guidance and policies on how it receives and passes on information during a Major Incident. It is important that, for any update given, it is established when the last time the person receiving the update was provided with information, to ensure that they are completely up to date.
Matched on
terms: guidance
Committee recommendation
61match
#22 - Government's digital commercial playbook requires significant enhancement and broader consultation for effectiveness.
The GCF accepted that the playbook needed to be enhanced and improved, and said that in doing so it would involve GDS. It explained that its aim was to ensure that the playbook was “really fit for purpose”, in terms of where government wanted to move forward in the digital landscape.36 GDS agreed that there were some areas...
Matched on
terms: guidance
Committee recommendation
61match
#21 - Digital, Data and Technology Playbook lacks detail on assessing large project technical feasibility
The government has published a ‘Digital, data and technology playbook’, which sets out key policies and guidance for how digital projects are assessed, procured and delivered.33 We asked whether this would be the primary tool for driving some of the change that was needed. DSIT described the purpose of the playbook as “how do we buy well and...
Matched on
terms: guidance
CQC action
61match
The Croft
Policies and procedures were out of date and did not provide guidance to staff in line with current legislation and best practice guidance.
Matched on
terms: guidance
Committee recommendation
61match
#32 - Establish a Zero Hunger strategic delivery framework by 2025 with clear guidance for FCDO programming.
We recommend that by the end of 2025 a Zero Hunger strategic delivery framework is created that acknowledges the complex interrelationships between climate, gender, disability, conflict, food security and nutrition. The framework should have clear and practical guidance for civil servants 55 and delivery partners as to how programming should take into account aspects of SDG2 in its...
Matched on
terms: guidance
IOPC learning recommendation
60match
Recommendations - Sussex Police, March 2020
The IOPC recommends Sussex Police should review ‘Missing Persons Police – Appendix E – Absent Without Leave (AWOL)' policy with specific reference to the below; The ‘Missing Persons Police – Appendix E – Absent Without Leave (AWOL)’ appears to be overdue for review. Sussex Police and Sussex NHS Trusts should review this policy document with a view to;...
Matched on
terms: guidance
IOPC learning recommendation
60match
Recommendations - Metropolitan Police Service, March 2021
The IOPC recommend that the Metropolitan Police Service (MPS) draft and implement a new standard operating procedure (SOP), or amend any relevant existing SOP, to provide officers with clear guidance as to roles and responsibilities relating to incident management, outside of critical incidents and the types of incident specified in the general investigation policy. A training package and/or...
Matched on
terms: guidance
PFD report
57match
David Bladen
There is an absence of clear guidance for optimal thromboprophylaxis management in patients with restricted mobility due to braces, but not in casts.
Matched on
terms: guidance
PFD report
57match
Michael Quinn
Hospital guidance for pre-operative blood glucose levels was inconsistent with national guidelines and research, highlighting confusion about optimal levels for surgical patients and increasing infection risk.
Matched on
terms: guidance