Recommendation MAI-69: Train NWAS commanders in operational discretion
From Manchester Arena Inquiry: Volume 2: Emergency Response, published 3 November 2022.
Recommendation
North West Ambulance Service should ensure that its commanders are adequately trained in the use of operational discretion.
In brief (written by this site)
The Cabinet Office reported in February 2026 that the recommendation was complete, stating that North West Ambulance Service NHS Trust had updated the Incident Response Plan and trained it through annual commander training (Cabinet Office, Feb 2026). The department added that the trust had invested in a command training team to focus on all levels of command training (Cabinet Office, Feb 2026). This followed the UK Government's acceptance of the recommendation in full in November 2025 (Cabinet Office response, Nov 2025).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026. The record below is the sources' own words.
Government response
Accepted in full
Delivery
Cabinet Office says completed (27 February 2026)
The Incident Response Plan has been updated and trained through annual commander training. North West Ambulance Service has invested in a Command training team which will focus on all levels of command training.
Earlier statement on delivery (1)
Cabinet Office (14 November 2025)
The Incident Response Plan has been updated and trained through annual commander training. North West Ambulance Service has invested in a Command training team which will focus on all levels of command training.
From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)
Source
Responsible bodies
Themes and tags
Who has spoken
- UK Government
Response - Cabinet Office
Delivery statement