Staff training and development
Lack of effective systems to ensure staff receive appropriate training, ongoing support, professional development, supervision, and appraisal.
4,371 items
19 sources
33 inquiries
Strongest theme matches
Mixed across source types and ranked by classifier confidence plus text match strength.
CQC action
95match
Winterton House
Staff did not always have sufficient skills and knowledge to enable them to support people living with dementia. Persons employed by the service provider in the provision of a regulated activity did not receive appropriate support, training, professional development, supervision and appraisal as is necessary to enable them to carry out the duties they are employed to perform....
Matched on
terms: development, staff, training
CQC action
95match
Haisthorpe House
The provider must ensure people who used services are cared for and supported by staff that are appropriately supported by the provider to enable them to deliver care and treatment safely to people because staff have received appropriate training, professional development and supervision.
Matched on
terms: development, staff, training
CQC action
93match
Ash Court Care Centre - Camden
The registered person had not ensured that staff received such appropriate training and professional development as is necessary to enable them to carry out the duties they were employed to perform. Regulation 18 (2) (a)
Matched on
terms: development, staff, training
Inquiry recommendation
91match
WATE-(25) - Provide appropriate and timely induction training for new residential child care staff
Social Services Departments should ensure that appropriate and timely induction training is provided for all newly recruited residential child care staff.
Matched on
terms: staff, training
Inquiry recommendation
91match
BRIS-67 - Focus NHS leadership investment on joint, multi-professional training for all staff
The NHS’s investment in developing and funding programmes in leadership skills should be focused on supporting joint education and multi-professional training, open to nurses, doctors, managers and other healthcare professionals.
Matched on
terms: staff, training
IOPC learning recommendation
90match
Operation Linden recommendations - South Yorkshire Police and College of Policing, November 2021
The IOPC recommends South Yorkshire Police ensures knowledge and skills of those involved in child sexual exploitation work are kept up to date as part of their continuous improvement cycle. This should include:• regular training to take into account staff turnover • continuing professional development needs • any emerging issues and new developments in best practice Our investigations...
Matched on
terms: development, staff, training
Detention investigation recommendation
89match
Independent Investigation into Concerns about Brook House Immigration Removal Centre - Rec R16
The SMT and DCMs at Brook House must ensure that all staff are subject to an effective annual appraisal process that results in identifying and addressing training and other developmental needs. (To be completed within 3 months)
Matched on
terms: development, staff, training
IMB recommendation
84match
Bullingdon (2020)
The recruitment of new officers over the last two years has been welcome, but the prison has lost many experienced officers, and many current members of uniformed staff have relatively little experience of working in a prison environment (see above, description of the prison, 3.1.1). How will the prison service take steps to address the issue of retaining...
Matched on
terms: development, staff, training
Inquiry recommendation
83match
WATE-(29) - Make specialist post-qualifying child care training widely available for senior staff
Suitable specialist training in child care at post-qualifying level should be made widely available and, in particular, to the senior residential care staff of children's homes and to field social workers.
Matched on
terms: staff, training
Inquiry recommendation
83match
WATE-(28) - Promote and validate training in safe restraint methods for child care staff
Central government should take the initiative to promote and validate training in safe methods of restraint with a view to making such training readily available for residential child care staff and foster parents.
Matched on
terms: staff, training
Inquiry recommendation
83match
WATE-(26) - Implement Utting's recommendations for children's home staff training expeditiously
The Tribunal endorses all five of the most recent recommendations of Sir William Utting in "People Like Us"918 in relation to the content and provision of training for staff in children's homes and the care units of residential special schools and recommends that they should be implemented as expeditiously as possible.
Matched on
terms: staff, training
Inquiry recommendation
83match
FENN-87 - Make detailed staff training records locally available to station supervisors
Detailed records of all training given to individual staff shall be available locally to station supervisors.
Matched on
terms: staff, training
Inquiry recommendation
83match
FENN-86 - Review station staff fire and safety training based on consultant advice
Fire and safety training for station staff shall be reviewed in the light of the advice from consultants.
Matched on
terms: staff, training
Inquiry recommendation
83match
FENN-85 - Provide fire safety training for cleaning and engineering staff on stations
Fire safety training for cleaning and engineering staff working on stations shall be provided. London Underground must obtain expert advice.
Matched on
terms: staff, training
Inquiry recommendation
83match
FENN-83 - Provide biannual fire and safety training for non-supervisory and shop staff
Every six months fire and safety training must be provided for non-supervisory staff and booking clerks. Staff must be given site familiarisation training before they are permitted to take part in the running of the station. Specific provision shall be made for the instruction of staff in shops and other premises in Underground stations.
Matched on
terms: staff, training
CQC action
83match
Verve Health
The service must ensure staff including those who work at the service but are not directly employed have the right skills and training to meet the needs of the service users in their care and that they receive a full induction to the service before they start work, ongoing training and that staff receive regular appraisals, supervision and...
Matched on
terms: staff, training
CQC action
83match
Laurel Lodge Care Home
The provider must ensure that persons employed in the provision of a regulated activity receive such appropriate support, training, professional development, supervision and appraisal as is necessary to enable them to carry out the duties they are employed to perform.
Matched on
terms: development, training
CQC action
83match
Unit 4 Cornishway Industrial Estate
The provider must ensure that staff are competent, receives such appropriate training, supervision and appraisal as is necessary to enable them to carry out the duties they are employed to perform.
Matched on
terms: staff, training
CQC action
83match
Stirling Park Residential Home
Persons employed by the service provider in the provision of a regulated activity must receive such appropriate support, training, professional development, supervision and appraisal as is necessary to enable them to carry out the duties they are employed to perform.
Matched on
terms: development, training
CQC action
83match
Pheonix Healthcare
The registered person must ensure persons employed by the service provider receive such appropriate support, training, professional development, supervision and appraisal as is necessary to enable them to carry out the duties they are employed to perform.
Matched on
terms: development, training
CQC action
83match
Lambeth and Southwark Mencap
The provider must ensure compliance with Regulation 18 HSCA RA Regulations 2014 (Staffing) by addressing that staff were not fully supported to receive regular training, supervision or appraisal.
Matched on
terms: staff, training
CQC action
83match
Heritage Healthcare-Middlesbrough
The provider must ensure sufficient and appropriately supported staff, including proper induction, supervision, appraisals, and training.
Matched on
terms: staff, training
PFD report
81match
Anne-Marie Katherine Ellement
The Armed Forces' victim support code lacks specific provision for serious sexual assault victims within the military, and staff managing suicide vulnerability risk assessments receive insufficient training and follow-up.
Matched on
terms: staff, training
Committee recommendation
81match
#13 - Third Report - Social care: funding and workforce
As part of its long-term proposals for the future of social care, we recommend that the Government work with Skills for Care and the social care sector to bring forward a plan to streamline the training of social care workers in order to improve routes of entry to the profession and improve career progression for existing social care...
Matched on
terms: development, staff, training
CQC action
81match
The Goddards
The provider must ensure staff receive such appropriate support and training, as is necessary to enable them to carry out the duties they are employed to perform.
Matched on
terms: staff, training
CQC action
81match
Spindrift Care Home Limited
Not all staff had received appropriate training to ensure they had the knowledge and skills to meet people's needs. Staff had not received a regular appraisal. The provider had not ensured a sufficient number of suitably qualified, skilled and experienced staff were deployed at all times.
Matched on
terms: staff, training
CQC action
81match
Beech Close
The provider had failed to ensure staff attended or accessed training, learning and development relevant to their role to enable them to meet people's needs and promote safety, which included first aid training.
Matched on
terms: development, staff, training
IMB recommendation
81match
Bullingdon (2021)
There continues to be a high proportion of staff with limited experience. In some instances, these staff have no experience of the prison regime before Covid-19. How will the Governor ensure that these staff receive appropriate training so that they can carry out their duties effectively?
Matched on
terms: staff, training
IMB recommendation
81match
Ranby (2024)
There continues to be a high proportion of new staff with limited experience. What further steps will the Governor take to ensure these officers receive further appropriate training to enable them to carry out their duties effectively?
Matched on
terms: staff, training
Detention investigation recommendation
81match
Independent Investigation into Concerns about Brook House Immigration Removal Centre - Rec R9
The SMT and G4S managers should undertake regular and systematic evaluation and quality assurance of the training provided at Gatwick IRCs to ensure that staff receive training of a consistently high standard; that it meets the operational needs of the IRCs, trains and develops staff appropriately and promotes appropriate values. (To be completed within 3 months)
Matched on
terms: staff, training
ICIBI recommendation
80match
An inspection of the use of deprivation of citizenship by the Status Review Unit (April – June 2023)
Training and Guidance - Review the resourcing and role specific training required by the training team to ensure they are equipped with the skills, knowledge, and resource to meet the needs of the department. Plans to increase business embedded training resource by making training a required task for some senior staff has already been put into place and...
Matched on
terms: development, staff, training
IOPC learning recommendation
78match
Investigation into woman’s injury sustained whilst in custody – Metropolitan Police Service, June 2022
The IOPC recommends that Hampshire Constabulary ensure that Police Constables who provide cover in custody receive custody-specific training so that they have the appropriate level of knowledge and skills to competently perform their role. This follows an IOPC investigation into a near miss in custody, where a Police Constable (PC) provided Detention Officer (DO) cover in Basingstoke Custody...
Matched on
terms: staff, training
Inquiry recommendation
78match
FENN-82 - Provide biennial refresher training for management and supervisors on station emergency control
Every two years all management and supervisory staff shall receive refresher training in controlling station emergencies, and the use of fire and communications equipment.
Matched on
terms: staff, training
Inquiry recommendation
78match
BRIS-68 - Involve NHS Leadership Centre in all healthcare professional education and development stages
The NHS Leadership Centre should be involved in all stages of the education, training and continuing development of all healthcare professionals.
Matched on
terms: development, training
Inquiry recommendation
78match
BRIS-61 - Implement joint inter-professional courses in healthcare professional education and training
The education, training and Continuing Professional Development (CPD) of all healthcare professionals should include joint courses between the professions.
Matched on
terms: development, training
Inquiry recommendation
78match
BRIS-57 - Prioritise non-clinical skills in healthcare professional education and development
Greater priority than at present should be given to non-clinical aspects of care in six key areas in the education, training and continuing professional development of healthcare professionals: (cid:2) skills in communicating with patients and with colleagues; (cid:2) education about the principles and organisation of the NHS, and about how care is managed, and the skills required for...
Matched on
terms: development, training
Committee recommendation
78match
#32 - Set out plans to improve primary care practitioners' training in women’s reproductive health conditions.
The Department of Health and Social Care should set out plans to improve the accessibility and take up of professional development in women’s reproductive health conditions among practitioners in primary care. Those plans should include allocating increased funding for training on reproductive health conditions and protected time for GPs to undertake that training.
Matched on
terms: development, training
PFD report
77match
William Kent
Staff lacked awareness and received insufficient training on the harmful side-effects of Haz-Tab granules when used with urine, compounded by unclear usage instructions.
Matched on
terms: staff, training
PFD report
77match
Adrian Cowan
The trust's emergency policy lacked clear guidance and a requirement to call a duty doctor, and nursing staff were unable to calmly apply basic life support training during a patient collapse.
Matched on
terms: staff, training
NAO recommendation
77match
Progress with the merger of the Foreign & Commonwealth Office (FCO) and the Department for International Development (DFID)
FCDO should continue work to clarify opportunities for career progression within the department and support staff to navigate them. Staff still lack clarity around career progression and capability requirements in the merged organisation. FCDO has developed a new capability framework and should prioritise work to implement this and identify where it has gaps, and the opportunities available for...
Matched on
terms: development, staff
Committee recommendation
77match
#16 - Third Report - From Srebrenica to a safer tomorrow: Preventing future mass atrocities around the world
The FCDO must mandate short, introductory atrocity prevention training for all Ambassadors/Heads of UK Missions, with a refresher every three years and more in- depth training for at-risk countries. Training should also be mandatory for other key Embassy staff, such as conflict advisers and military attachés, in priority countries. The UK may benefit from studying similar training provided...
Matched on
terms: development, staff, training
Committee recommendation
77match
#34 - Ensure Growth and Skills Levy compatibility with film and HETV by addressing specific barriers.
The Growth and Skills Levy must be fully compatible with work in the film and HETV sectors by: (Recommendation, Paragraph 120) • Ensuring portability of apprenticeships between employers; • Supporting smaller companies with the overhead costs of delivering apprenticeships; • Incentivising high-quality training providers and higher education institutions to provide apprenticeships, by reducing the bureaucratic obligations on them...
Matched on
terms: development, training
CQC action
77match
Assured Care Formby
Staff had not received appropriate training or induction to ensure they were competent in their roles.
Matched on
terms: staff, training
CQC action
77match
Reside at Southwood
The provider must ensure that staff are supported with regular training and supervision.
Matched on
terms: staff, training
CQC action
77match
The Old Post Office
The provider must ensure staff receive the training needed to provide safe effective care to people.
Matched on
terms: staff, training
CQC action
77match
The Elms
The provider had failed to ensure staff received appropriate training to enable them to carry out their duties.
Matched on
terms: staff, training
CQC action
77match
Ransdale House
The provider ensures staff training in all relevant areas is completed and staff complete ongoing refresher training when appropriate.
Matched on
terms: staff, training
CQC action
77match
Moorview Care (Derby)
The provider did not ensure all staff had completed training in line with requirements. Not all staff had received regular supervision.
Matched on
terms: staff, training
CQC action
77match
Heatherdene Residential Care Home
The provider had failed to ensure that staff received the required training to meet the needs of the people they supported.
Matched on
terms: staff, training
CQC action
77match
Gloucestershire Old Peoples Housing Society
The provider must ensure staff develop the skills and knowledge they require to undertake their roles through appropriate training and supervision.
Matched on
terms: staff, training