Staff training and development
Lack of effective systems to ensure staff receive appropriate training, ongoing support, professional development, supervision, and appraisal.
527 items
1 source
36 inquiries
Source spread
Where this theme appears
Staff training and development has been flagged across 1 independent accountability source:
527 inquiry recs
This theme has been identified in one data source. As more data is added, cross-references may emerge.
Browse by source
Source-grouped records are useful for tracing where a concern came from. Large sections show the 50 strongest matches for that source; counts still show the full theme total.
Inquiry Recommendations (527) — showing 50 strongest matches
COVID-M5.8 — Training in Emergency Procurement and Distribution
Recommendation: The UK government and devolved administrations should each establish a pool of officials who are trained in the emergency procurement and distribution of healthcare equipment. Completion of the training should be mandatory for at least 20% of the workforce of …
Gov response: No formal response published by this government.
Unknown
95 — CICA specialist caseworker training
Recommendation: The Chair and Panel recommend that the Criminal Injuries Compensation Authority ensures that claims relating to child sexual abuse are only considered by caseworkers who have specific and detailed training in the nature and impact of child sexual abuse.
Gov response: CICA continues to look for opportunities to work with stakeholders to improve its understanding of victims' experiences. Since the abolition of the pre-1979 same roof rule, CICA is providing specialist application support and named caseworkers …
Accepted
77 — CSA experience for Chief Officer progression
Recommendation: The Chair and Panel recommend that any police officer (or staff equivalent) who wants to progress to the Chief Officer cadre must first be required to: have operational policing experience in preventing and responding to child sexual abuse; and achieve …
Gov response: The Home Office agrees that there is a need within the police to raise the profile and status of work to tackle child sexual abuse. However, the Home Office is concerned that the Inquiry's recommendation …
Not Accepted
61 — Nationally accredited safeguarding training in schools
Recommendation: The Department for Education and the Welsh Government should: set nationally accredited standards and levels of safeguarding training in schools; make the highest level of safeguarding training mandatory for headteachers, designated safeguarding leads in England or designated safeguarding persons in …
Gov response: On 30 June 2022, the UK government stated that it will consider setting nationally accredited standards and levels of safeguarding training in schools further. It also stated that Keeping Children Safe in Education guidance was …
Accepted in Part
No update 2+ yrs
53 — Lambeth councillor safeguarding training
Recommendation: All Lambeth Council elected members should receive training on: (i) safeguarding and (ii) corporate parenting. Newly elected members should receive training on these matters as soon as possible following their election. Training should be mandatory and repeated on a regular …
Gov response: On 27 July 2021, Lambeth Council stated that all councillors are required to complete safeguarding training as well as training on corporate parenting. Councillors were provided with a handbook explaining the role of corporate parenting …
Accepted
48 — Mandatory Catholic safeguarding training
Recommendation: The Catholic Bishops' Conference of England and Wales should ensure that safeguarding training is mandatory for all staff and volunteers in roles where they work with children or victims and survivors of abuse. It should also be a requirement that …
Gov response: On 30 April 2021, the Catholic Council for the Inquiry stated that it had mandated that clergy and parish safeguarding representatives must undergo baseline safeguarding training, supplemented by biennial refresher training. The reach of mandatory …
Accepted
31 — DBS and training compliance for Church officers
Recommendation: Individuals engaged in regulated activity who have failed to undergo a Disclosure and Barring Service check or complete compulsory training should not be permitted to hold voluntary offices within the Church. Failure by ordained clergy to comply with either requirement …
Gov response: On 27 June 2019, the Church of England agreed that those in regulated roles who have failed to undergo a Disclosure and Barring Service check or complete mandatory safeguarding training should not be allowed to …
Accepted
26 — Youth Custody Service safeguarding training
Recommendation: The Chair and Panel recommend that the Youth Custody Service takes steps to ensure that its training provides staff with an appropriate understanding of safeguarding in the context of the secure estate, and that this is regularly reviewed and updated.
Gov response: On 23 July 2019, the Ministry of Justice stated that the Youth Custody Service would review the mandatory training for all its frontline staff – including at management level – alongside a review of the …
Accepted
No update 2+ yrs
AFA-6 — Medical leadership and doctors in difficulty
Recommendation: The Inquiry recommends that: • There must be sustained investment in leadership development for doctors at all career stages. Improvements discussed in the Medical Management and Leadership chapter should continue. The Department should establish a dedicated regional programme to strengthen …
Response Pending
AFA-5 — Serious Adverse Incidents
Recommendation: We recommend that: • The new SAI framework is fully implemented by the Department. There should be regional support for those leading the improvement in the serious incident processes in each Trust. This involves ongoing feedback and backing for Trusts …
Response Pending
AFA-3 — Board and senior leadership development
Recommendation: The Inquiry recommends: • The Department implements and funds a bespoke, regional leadership development programme for Board members and senior leaders, co-designed with external expertise including specific training in patient safety. This will complement the recently updated Board Handbook which …
Response Pending
R79 — Board member learning framework
Recommendation: The DoH should commission the HSC Leadership Centre to develop a learning framework for all Board members. All Trust Board directors should be required to undertake an examined course in governance (including both financial and clinical/social care governance, including patient …
Response Pending
R73 — Band 4 associate practitioners
Recommendation: Consideration should be given to enhancing the post of healthcare assistant by creating Band 4 associate practitioners in both hospital and community settings in order to increase the skills of those providing the majority of direct care, and also to …
Response Pending
R72 — Review supervision models for commissioned services
Recommendation: SPPG must commission a review of the potential models for supervision of staff in private and third sector services commissioned by HSCTs, including all associated costs.
Response Pending
R71 — Specialist training for healthcare assistants
Recommendation: All healthcare assistants working with people with learning disabilities and autistic people should be provided with training, which should include specialist learning disability training as well as basic positive behaviour support (PBS). They should be required to complete successfully an …
Response Pending
R70 — Mandatory monthly clinical supervision
Recommendation: Clinical supervision (where individuals’ practice with individual patients is discussed) should be mandatory for all ward staff, including healthcare assistants, and should occur monthly. Clinical supervisors should be trained in the conduct of sessions and the outcomes for continuing development …
Response Pending
R60 — Staff CCTV training
Recommendation: All staff should receive training on the reasons for the use of CCTV and the processes for its analysis.
Response Pending
R58 — CCTV for staff training consideration
Recommendation: Those drafting the policy should consider whether CCTV could ever be used for staff training and, if so, how this would be done.
Response Pending
R37 — Human rights-based restrictive practices training
Recommendation: Education and training on the use of restrictive practices should be grounded in human rights principles and the dedicated human rights specialist appointed in accordance with Recommendation 21 (R21) should work with staff on this approach.
Response Pending
R31 — Restraint education effectiveness metrics
Recommendation: The effectiveness of the education programme for staff in relation to restraint reduction should be measured through defined data metrics. This is to ensure that every instance of restraint is clearly justified and appropriately utilised.
Response Pending
R17 — Co-production training
Recommendation: Creating a co-produced care environment, where people with learning disabilities, families and professionals work collaboratively, requires a fundamental shift in practice. As well as organisational commitments, staff will need education and facilitation to transition to this way of working. Specific …
Response Pending
WATE-(29) — Make specialist post-qualifying child care training widely available for senior staff
Recommendation: Suitable specialist training in child care at post-qualifying level should be made widely available and, in particular, to the senior residential care staff of children's homes and to field social workers.
Unknown
WATE-(28) — Promote and validate training in safe restraint methods for child care staff
Recommendation: Central government should take the initiative to promote and validate training in safe methods of restraint with a view to making such training readily available for residential child care staff and foster parents.
Unknown
WATE-(27) — Require senior children's home staff to be qualified social workers or train
Recommendation: It should be a requirement that senior staff of children's homes (including private and voluntary homes) must be qualified social workers or, if that is not practicable before appointment, that it should be a condition of their appointment that they …
Unknown
WATE-(26) — Implement Utting's recommendations for children's home staff training expeditiously
Recommendation: The Tribunal endorses all five of the most recent recommendations of Sir William Utting in "People Like Us"918 in relation to the content and provision of training for staff in children's homes and the care units of residential special schools …
Unknown
WATE-(25) — Provide appropriate and timely induction training for new residential child care staff
Recommendation: Social Services Departments should ensure that appropriate and timely induction training is provided for all newly recruited residential child care staff.
Unknown
FENN-99 — British Transport Police to review London Underground officer training appropriateness
Recommendation: The British Transport Police shall review the training given by London Underground to its officers to ensure that it is appropriate to their responsibilities.
Unknown
FENN-98 — Train area and group managers on health and safety responsibilities
Recommendation: Area and group managers must be trained to discharge their responsibility under health and safety legislation.
Unknown
FENN-97 — Train potential station supervisors in station evacuation and closure procedures
Recommendation: Potential station supervisors must be trained in the evacuation and closure of stations.
Unknown
FENN-95 — Train LFB personnel on station technical features and electrical isolation
Recommendation: London Underground shall train London Fire Brigade Personnel on technical features of stations, such as escalator and lift equipment, electrical controls and the means of isolating the electrical supply.
Unknown
FENN-93 — Engage consultants to rewrite rule book and create staff information materials
Recommendation: London Underground shall engage consultants: (i) to rewrite the rule book and its appendices in plain English; (ii) to produce check lists for station supervisory staff and duty cards for members of staff; (iii) to produce relevant extracts from the …
Unknown
FENN-92 — Appoint only qualified relief supervisory staff to stations
Recommendation: Relief supervisory staff shall only be appointed to a station for which they are qualified.
Unknown
FENN-91 — Appoint and train station 'landlords' with total management responsibility
Recommendation: A station 'landlord' shall be appointed and trained to have total management responsibility at each major station or group of smaller stations.
Unknown
FENN-90 — Train and practice London Underground incident officers in their duties
Recommendation: Potential London Underground incident officers must be trained and practised in their duties.
Unknown
FENN-89 — Train all staff in emergency use of public address systems
Recommendation: All staff shall be trained in the emergency use of public address and other communications systems.
Unknown
FENN-87 — Make detailed staff training records locally available to station supervisors
Recommendation: Detailed records of all training given to individual staff shall be available locally to station supervisors.
Unknown
FENN-86 — Review station staff fire and safety training based on consultant advice
Recommendation: Fire and safety training for station staff shall be reviewed in the light of the advice from consultants.
Unknown
FENN-85 — Provide fire safety training for cleaning and engineering staff on stations
Recommendation: Fire safety training for cleaning and engineering staff working on stations shall be provided. London Underground must obtain expert advice.
Unknown
FENN-83 — Provide biannual fire and safety training for non-supervisory and shop staff
Recommendation: Every six months fire and safety training must be provided for non-supervisory staff and booking clerks. Staff must be given site familiarisation training before they are permitted to take part in the running of the station. Specific provision shall be …
Unknown
FENN-82 — Provide biennial refresher training for management and supervisors on station emergency control
Recommendation: Every two years all management and supervisory staff shall receive refresher training in controlling station emergencies, and the use of fire and communications equipment.
Unknown
FENN-81 — Establish continuing fire and safety instruction for station staff by supervisors
Recommendation: London Underground shall establish a programme of continuing instruction at work by supervisors for station staff in fire and safety with the assistance of the London Fire Brigade and British Transport Police. At stations equipped with water fog equipment supervisors …
Unknown
POPP-A.12 — Amend Green Guide for comprehensive steward training and instruction on emergencies.
Recommendation: The Green Guide should be amended to contain a specific provision, in relation to stewards, (i) that they should be trained and instructed to deal with any emergency relating to fire or evacuation (see also Recommendations 7 and 10); (ii) …
Unknown
LADB-84 — Train all on-board train staff in evacuation and protection procedures.
Recommendation: All members of the on-board train staff (including persons working under contract) should be persons who have been trained in train evacuation and protection (para 14.62).
Unknown
LADB-45 — Ensure signallers regularly practise controlling train movements
Recommendation: Signallers should take the opportunity from time to time to practise the controlling of train movements (para 12.18).
Unknown
LADB-42 — Promote mutual understanding of work demands between signallers and drivers
Recommendation: Railtrack and the TOCs should take steps to ensure that signallers and drivers obtain a full appreciation of the nature and demands of each other’s work (para 12.16).
Unknown
LADB-41 — Utilise simulators for effective signaller training in emergency situations
Recommendation: The use of simulators in providing fully effective training of signallers in dealing with emergencies is endorsed (para 12.15).
Unknown
LADB-39 — Establish system for signaller briefing and information sharing after SPAD incidents
Recommendation: Railtrack should institute a system whereby all signallers in the signal box (or centre) are briefed by their line manager following a SPAD in their area, and there is appropriate dissemination of information which may be of assistance to signallers …
Unknown
LADB-38 — Provide signallers with emergency stop options and regular situational briefings on use
Recommendation: The instructions for signallers should provide a set of options, including the use of the CSR (where it is available) either to send an emergency stop message to a particular train or a general stop message. This range of options …
Unknown
LADB-35 — Train SPAD investigators in human factors and root cause analysis
Recommendation: Persons who investigate, and make recommendations as a consequence of, SPADs should be trained in the identification of human factors and in root cause analysis. Their competence in these areas should be formally recorded, and renewed by refresher courses. The …
Unknown
LADB-18 — Establish specific, validated criteria and pass standards for driver training
Recommendation: Thames Trains and other TOCs should ensure that their driver training and testing programmes adequately reflect the need for specific, relevant and validated criteria. Drivers should be tested against these criteria, and a definite pass standard should be established. Consideration …
Unknown