Recommendation FENN-93: Engage consultants to rewrite rule book and create staff information materials

London Underground shall engage consultants: (i) to rewrite the rule book and its appendices in plain English; (ii) to produce check lists for station supervisory staff and duty cards for members of staff; (iii) to produce relevant extracts from the rule book and appendices appropriate to each grade of staff: and (iv) to prepare station information books for each station. Illustralions and diagrams must he used whenever possible.