Recommendation MAI-76: Review HART mobilisation policies
From Manchester Arena Inquiry: Volume 2: Emergency Response, published 3 November 2022.
Recommendation
North West Ambulance Service should review its policies for mobilising the Hazardous Area Response Team resource, to ensure that this team is available as soon as possible for an emergency where its specialist skills are required.
In brief (written by this site)
In February 2026, the Cabinet Office reported that North West Ambulance Service NHS Trust had completed the recommendation, noting that it had updated its Incident Response Plan, reviewed procedures within its Emergency Operation Centre, and established a specialist Complex Incident Hub to assist in coordinating specialist resources (Cabinet Office, Feb 2026). The UK government had previously recorded the recommendation as accepted in full in November 2025 (Cabinet Office response, Nov 2025).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026. The record below is the sources' own words.
Government response
Accepted in full
Delivery
Cabinet Office says completed (27 February 2026)
The Incident Response Plan has been updated and procedures within North West Ambulance Service Emergency Operation Centre (EOC) have been reviewed. A 'Complex Incident Hub (CIH)', which is a specialist desk within North West Ambulance Service EOC that further assists in the coordination of specialist resources has been set up.
Earlier statement on delivery (1)
Cabinet Office (14 November 2025)
The Incident Response Plan has been updated and procedures within North West Ambulance Service Emergency Operation Centre (EOC) have been reviewed. A 'Complex Incident Hub (CIH)', which is a specialist desk within North West Ambulance Service EOC that further assists in the coordination of specialist resources has been set up.
From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)
Source
Responsible bodies
Who has spoken
- UK Government
Response - Cabinet Office
Delivery statement