Recommendation MAI-83: Review NWFC information policies during incidents
From Manchester Arena Inquiry: Volume 2: Emergency Response, published 3 November 2022.
Recommendation
North West Fire Control should review its guidance and policies on how it receives and passes on information during a Major Incident. It is important that, for any update given, it is established when the last time the person receiving the update was provided with information, to ensure that they are completely up to date.
In brief (written by this site)
The Inquiry recommended that North West Fire Control review its major incident information policies. In February 2026, the Cabinet Office reported high compliance, stating that services were evidencing progress through multi-agency hailing groups, Airwave network talk groups, and developing electronic recording practices, though it did not mention establishing when an update recipient was last provided with information (Cabinet Office, Feb 2026). This reiterated an update published by the department in November 2025, when the UK Government accepted the recommendation in full (Cabinet Office response, Nov 2025; Cabinet Office, Nov 2025).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 5 Oct 2026. The record below is the sources' own words.
Government response
Accepted in full
Delivery
Cabinet Office says in progress (27 February 2026)
Compliance in this recommendation area is high. Services continue to evidence progress, with examples including use of multi-agency hailing groups and talk groups on the Airwave network as well as developing practices around electronic recording and sharing of information as previously reported.
Earlier statement on delivery (1)
Cabinet Office (14 November 2025)
Compliance in this recommendation area is high. Services continue to evidence progress, with examples including use of multi-agency hailing groups and talk groups on the Airwave network as well as developing practices around electronic recording and sharing of information as previously reported.
From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)
Published evidence
Published findings referenced by inspectorates, select committees, official progress reports, and other sources. Source type badge indicates whether the finding is independent or government self-reported. Each finding is this site's summary of what the source found, with a link to the source; this site does not add its own progress rating.
Summary by this site of the published finding
JESIP Joint Doctrine updated to v3.1 (April 2024) following inquiry findings on interoperability failures. Operation Plato reformed to cover all terrorist attack types, not just firearms. Emphasis extended beyond command-level to frontline responders.
Source
Themes and tags
Who has spoken
- UK Government
Response - Cabinet Office
Delivery statement