Recommendation MAI-84: Review NWFC incident log information storage
From Manchester Arena Inquiry: Volume 2: Emergency Response, published 3 November 2022.
Recommendation
North West Fire Control should review the way it captures and records key information on its incident logs in order to ensure that the information is stored in one place and is readily accessible at all times by those who need it.
In brief (written by this site)
The Cabinet Office reported in February 2026 that work remained in progress, noting that control room operations vary across the country but all have technology, such as bespoke software and voice recordings, to log key information and share it with partners and responding teams (Cabinet Office, Feb 2026). The UK Government previously accepted the recommendation in full in November 2025, when the department recorded an identical progress update (Cabinet Office response, Nov 2025; Cabinet Office, Nov 2025).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026. The record below is the sources' own words.
Government response
Accepted in full
Delivery
Cabinet Office says in progress (27 February 2026)
Control room operations and systems vary across the country, but all have technology to allow logging of key information. This can be shared with partners and responding teams. Examples include voice recordings of telephony and radio traffic, and bespoke ICT software to capture incident status and development.
Earlier statement on delivery (1)
Cabinet Office (14 November 2025)
Control room operations and systems vary across the country, but all have technology to allow logging of key information. This can be shared with partners and responding teams. Examples include voice recordings of telephony and radio traffic, and bespoke ICT software to capture incident status and development.
From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)
Source
Themes and tags
Who has spoken
- UK Government
Response - Cabinet Office
Delivery statement