Notify duty command of significant events
The Department of Health and Social Care and the National Ambulance Resilience Unit should develop a system for ensuring that the duty command structure in each ambulance service has notice of any significant pre‚Äëplanned event, such as a major concert or sports match, taking place within the ambulance service area.
How was this assessed?
Response
Accepted
Response
AcceptedThe Home Secretary made a written statement to Parliament on 3 November 2022 following publication of Volume 2, acknowledging the findings on emergency response failures and stating the government would work with emergency services to implement improvements. The response committed to reviewing interoperability arrangements between emergency services and strengthening joint training and exercising protocols for major incidents.
Progress Timeline
Individual ambulance trusts already have processes in place to ensure appropriate staff are notified of relevant pre-planned events in their area, however this is variable across the country. As part of the separate recommendation relating to the development of an Event Healthcare Standard this recommendation (R82) is one of the considerations that is being taken into account, particularly the role that Safety Advisory Groups may play in ensuring information is shared appropriately. The work we are doing on the healthcare standard is additional related work that we are undertaking that supports this recommendation, but there are already processes in place in Ambulance Trusts.
Individual ambulance trusts already have processes in place to ensure appropriate staff are notified of relevant pre-planned events in their area, however this is variable across the country. As part of the separate recommendation relating to the development of an Event Healthcare Standard this recommendation (R82) is one of the considerations that is being taken into account, particularly the role that Safety Advisory Groups may play in ensuring information is shared appropriately. The work we are doing on the healthcare standard is additional related work that we are undertaking that supports this recommendation, but there are already processes in place in Ambulance Trusts.
Published Evidence
Published assessments of implementation progress from inspectorates, select committees, official progress reports, and other sources. Check the source type badge to see whether each assessment is independent or government self-reported.
Government published formal Manchester Arena Inquiry recommendations dashboard on GOV.UK (14 November 2025) tracking all 149 recommendations with implementation progress updates.
Terrorism (Protection of Premises) Act 2025 received Royal Assent 3 April 2025. Creates two tiers: Standard Duty (200-799 capacity) and Enhanced Duty (800+). SIA will be regulator. Not yet in force -- at least 24 months before enforcement (expected April 2027).
NPCC, Counter Terrorism Policing and College of Policing provided comprehensive updates to Sir John Saunders demonstrating "continued drive to improve collective response to terrorist incidents."
View detailed findings
Representatives working with UK Intelligence Community to address closed Volume Three recommendations. Cross-government monitoring ongoing.