Recommendation MAI-106: Notify duty command of significant events
From Manchester Arena Inquiry: Volume 2: Emergency Response, published 3 November 2022.
Recommendation
The Department of Health and Social Care and the National Ambulance Resilience Unit should develop a system for ensuring that the duty command structure in each ambulance service has notice of any significant pre-planned event, such as a major concert or sports match, taking place within the ambulance service area.
In brief (written by this site)
The Cabinet Office stated in February 2026 that the recommendation was completed, reporting that individual ambulance trusts already had processes in place to notify staff of pre-planned events although this was "variable across the country", and that work on a separate Event Healthcare Standard was taking the recommendation into account regarding information sharing by Safety Advisory Groups (Cabinet Office, Feb 2026). The UK Government had accepted the recommendation in full in November 2025 (Cabinet Office response, Nov 2025).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026. The record below is the sources' own words.
Government response
Accepted in full
Delivery
Cabinet Office says completed (27 February 2026)
Individual ambulance trusts already have processes in place to ensure appropriate staff are notified of relevant pre-planned events in their area, however this is variable across the country. As part of the separate recommendation relating to the development of an Event Healthcare Standard this recommendation (R82) is one of the considerations that is being taken into account, particularly the role that Safety Advisory Groups may play in ensuring information is shared appropriately. The work we are doing on the healthcare standard is additional related work that we are undertaking that supports this recommendation, but there are already processes in place in Ambulance Trusts.
Earlier statement on delivery (1)
Cabinet Office (14 November 2025)
Individual ambulance trusts already have processes in place to ensure appropriate staff are notified of relevant pre-planned events in their area, however this is variable across the country. As part of the separate recommendation relating to the development of an Event Healthcare Standard this recommendation (R82) is one of the considerations that is being taken into account, particularly the role that Safety Advisory Groups may play in ensuring information is shared appropriately. The work we are doing on the healthcare standard is additional related work that we are undertaking that supports this recommendation, but there are already processes in place in Ambulance Trusts.
From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)
Source
Responsible bodies
Themes and tags
Who has spoken
- UK Government
Response - Cabinet Office
Delivery statement