Recommendation MAI-128: National systems to record lessons from exercises
From Manchester Arena Inquiry: Volume 2: Emergency Response, published 3 November 2022.
Recommendation
The Home Office and the Department for Levelling Up, Housing and Communities should ensure that there exist robust national and local systems to identify and record the lessons learned from all multi-agency exercises and ensure that change is implemented as a result, where change is indicated.
In brief (written by this site)
In February 2026, the Cabinet Office reported on its monitoring dashboard that the recommendation was completed, stating that processes around organisational learning had been strengthened and additional transformation resource had been secured to further improve how multi-agency learning is managed, including enhancing horizon scanning and urgent lessons processes (Cabinet Office, Feb 2026). The UK Government had previously accepted the recommendation in full in November 2025 (Cabinet Office response, Nov 2025).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026. The record below is the sources' own words.
Government response
Accepted in full
Recommendation context
Site note: The Cabinet Office dashboard's "Latest (May 2026) Update" view gives this recommendation as "The Ministry of Housing, Communities and Local Government should ensure that there exist robust national and local systems", naming that department alone. The report addresses it to the Home Office and the Department for Levelling Up, Housing and Communities, and the site keeps the report's wording and both addressees.
Delivery
Cabinet Office says completed (27 February 2026)
Multi-Agency Partners Update: Improving Organisational Learning - Processes around organisational learning have been strengthened, however additional JESIP Transformation resource (JESIP Transformation Programme, recommendation 45) has been secured to support this work strand. This will seek to identify opportunities to further improve how organisational learning relating to major or multi-agency incidents is managed, with the ambition to implement solutions including enhancing horizon scanning and urgent lessons processes.
Earlier statement on delivery (1)
Cabinet Office (14 November 2025)
Multi-Agency Partners Update: Improving Organisational Learning - Processes around organisational learning have been strengthened, however additional JESIP Transformation resource (JESIP Transformation Programme, recommendation 45) has been secured to support this work strand. This will seek to identify opportunities to further improve how organisational learning relating to major or multi-agency incidents is managed, with the ambition to implement solutions including enhancing horizon scanning and urgent lessons processes.
From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)
Source
Responsible bodies
Themes and tags
Who has spoken
- UK Government
Response - Cabinet Office
Delivery statement