National emergency preparedness communication
The UK lagging behind other nations in national public communication campaigns and strategies for emergency preparedness.
354 items
9 sources
5 inquiries
Strongest theme matches
Mixed across source types and ranked by classifier confidence plus text match strength.
Committee recommendation
99match
#118 - Consider physical cash value in emergency preparedness and severe payment system outages
In discharging its responsibility for national security and resilience, HM Treasury must consider the value of physical cash in emergency preparedness. This may include recommending that cash is held by individuals in case of emergency, and considering what role cash distribution might play in a severe payment systems outage. (Recommendation)
Matched on
terms: emergency, national, preparednes
Committee recommendation
95match
#28 - Launch major national flood awareness campaign to increase preparedness and educate communities.
The Government must launch a major national flood awareness campaign, co-designed with flood-affected communities and delivered with trusted local partners such as flood wardens, schools, the media, and frontline services. This campaign should be coordinated across relevant public bodies and agencies, ensuring consistent messaging and integration into their day-to-day operations as a core part of national flood strategy....
Matched on
terms: national, preparednes
Inquiry recommendation
87match
FENN-152 - Consider national disaster planning desk for experience and emergency coordination
Consideration should be given to a national disaster planning desk where the experience gained from disasters and their investigation and civil emergencies can be retained. Advice on the coordination of individual emergency plans should also be available at a national level.
Matched on
terms: emergency, national
Inquiry recommendation
87match
MAI-141 - Nationally agreed format for all emergency plans
The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing, the Fire Service College, the National Ambulance Resilience Unity, individual police services and JESIP should develop a nationally agreed format for all plans, placing JESIP at their centre.
Matched on
terms: emergency, national
Committee recommendation
87match
#12 - Ensure a dedicated Homeland Security Minister coordinates national preparedness and resilience efforts.
The Government should ensure there is a dedicated Homeland Security Minister to coordinate across central, regional and local Government, industry and wider society to rapidly enhance the UK’s national preparedness and resilience. (Recommendation, Paragraph 80)
Matched on
terms: national, preparednes
Committee recommendation
82match
#30 - Establish a comprehensive national flood reporting and information service by March 2026.
The Government should establish a single, widely promoted national flood reporting and information service by March 2026. This service should build upon and expand the existing Floodline system to provide a clear point of contact for all types of flooding, offer consistent guidance, and be accessible via phone, SMS, and online. It must be co-designed with flood- 65...
Matched on
terms: emergency, national
Committee recommendation
82match
#29 - Single national flood reporting and information service is a strategic necessity.
A single national flood reporting and information service is not just a communications improvement; it is a strategic necessity. Without a clear, accessible point of contact, the public remains confused, response is delayed, and resilience efforts are undermined. Establishing this service will provide clarity, coordination, and confidence during flood events, and must be treated as a core component...
Matched on
terms: communication, national
Committee recommendation
82match
#27 - Public awareness of flood risk remains dangerously low, undermining national resilience.
Public awareness of flood risk is dangerously low, undermining national flood resilience efforts. Too many people do not understand the risks they face, how to respond to warnings, or how to protect their homes. This reflects both a strategic failure and an associated communications oversight, leaving lives, livelihoods, and infrastructure exposed. (Conclusion, Paragraph 99)
Matched on
terms: communication, national
Inquiry recommendation
78match
COVID-M2.14 - Accessible Emergency Communications
The UK government and the devolved administrations should each develop action plans for how government communications will be made more accessible during a pandemic. As a minimum, these should include making provision for the translation of government press conferences into British Sign Language (and Irish Sign Language in Northern Ireland) and the translation of key announcements into the...
Matched on
terms: communication, emergency
Inquiry recommendation
78match
MAI-135 - Action cards for emergency services in Major Incidents
The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing, the Fire Service College and the National Ambulance Resilience Unit should oversee the development and implementation of action cards for the police, fire and rescue service, and ambulance service for use in a Major Incident.
Matched on
terms: emergency, national
Committee recommendation
78match
#18 - National policing system needs greater resilience to respond to emergencies without significant government intervention.
The Government’s approach to working with police forces during the disorder was clearly seen as appropriate by the police leaders involved, who welcomed the level of support and challenge they received. The assurances that the Government provided helped to ensure that the police were able to mobilise effectively nationally. However, while some level of government involvement in an...
Matched on
terms: emergency, national
Inquiry recommendation
74match
MAI-122 - Maintain radio communications during Major Incidents
The emergency services should prepare, train and exercise for how they will maintain effective radio communications between emergency responders on the ground, commanders and control rooms, during the response to a Major Incident.
Matched on
terms: communication, emergency
PFD report
73match
Beryl Holland
Inconsistent hospital policies and a lack of national guidance for managing pressure ulcer risks in Emergency Departments led to prolonged waits and inadequate care for vulnerable patients.
Matched on
terms: emergency, national
PFD report
73match
Jon James
There is no national NICE guidance on Acute Behavioural Disturbance, which is vital for emergency services and police, contributing to a rising number of related deaths.
Matched on
terms: emergency, national
PFD report
73match
Katie Overd
A lack of proactive public communication about the "Right Care Right Person" policy risks the public delaying seeking emergency assistance, misunderstanding response times.
Matched on
terms: communication, emergency
Committee recommendation
73match
#139 - Third Report - Coronavirus: lessons learned to date
Several public health experts stressed to us that an effective messaging and communications strategy was a crucial part of the response to a pandemic. In July 2020, Sir Paul Nurse argued in evidence to the Health and Social Care Committee that “communication, messaging and keeping trust” should be one of the core focuses of the Government’s strategy.218 This...
Matched on
terms: communication, national
Committee recommendation
73match
#139 - Sixth Report - Coronavirus: lessons learned to date
Several public health experts stressed to us that an effective messaging and communications strategy was a crucial part of the response to a pandemic. In July 2020, Sir Paul Nurse argued in evidence to the Health and Social Care Committee that “communication, messaging and keeping trust” should be one of the core focuses of the Government’s strategy.218 This...
Matched on
terms: communication, national
Committee recommendation
70match
#4 - Increase public awareness of attacks against the UK and outline national defence conversation measures
The public need to understand not only the necessity of defence but also their role in it. We are therefore very supportive of the concept of a national conversation on defence and recommend that the Government (and MOD in particular) seek to increase public awareness of recent attacks against the UK, including sabotage, and cyber-attacks, through regular public...
Matched on
terms: national
Inquiry recommendation
69match
MAI-145 - Strategic Co-ordinating Group within two hours
The Home Office should consider the introduction of a national standard requiring a meeting of the Strategic Co-ordinating Group to take place no more than two hours after the declaration of a Major Incident where more than one emergency service is engaged in the response to that incident.
Matched on
terms: emergency, national
Inquiry recommendation
69match
MAI-138 - Common terminology for non-Plato hazardous zones
The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing, the Fire Service College, the National Ambulance Resilience Unit and JESIP should ensure that all emergency services use common terminology to describe the zoning of hazardous areas in non-Operation Plato Major Incident situations and that all services have a common understanding...
Matched on
terms: emergency, national
Inquiry recommendation
69match
MAI-137 - Common terminology for Operation Plato zones
The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing, the Fire Service College, the National Ambulance Resilience Unit and JESIP should ensure that all emergency services use common terminology to describe the Operation Plato hot, warm and cold zones and all have a common understanding of those terms.
Matched on
terms: emergency, national
Inquiry recommendation
69match
MAI-136 - Awareness of specialist capabilities across services
The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing, the Fire Service College, the National Ambulance Resilience Unit and all local resilience forums should take steps to ensure, whether through multi-agency training and exercising or otherwise, that the members of each emergency service are aware of the specialist capabilities of...
Matched on
terms: emergency, national
Inquiry recommendation
69match
MAI-120 - Consider air ambulance integration into response
The Department of Health and Social Care, the NHS, the National Ambulance Resilience Unit, ambulance service trusts, Air Ambulances UK, Counter Terrorism Policing Headquarters and JESIP should consider whether air ambulances should be integrated into the emergency response to Major Incidents, including terrorist attacks, and, if so, how that is to be achieved.
Matched on
terms: emergency, national
Inquiry recommendation
69match
MAI-119 - Integrate air ambulances into Major Incident response
The Department of Health and Social Care, the NHS, the National Ambulance Resilience Unit, ambulance service trusts, Air Ambulances UK, Counter Terrorism Policing Headquarters and JESIP should consider what staff training and resources would be required to integrate air ambulance organisations into the emergency response to Major Incidents, including terrorist attacks.
Matched on
terms: emergency, national
Inquiry recommendation
66match
MAI-128 - National systems to record lessons from exercises
The Ministry of Housing, Communities and Local Government should ensure that there exist robust national and local systems to identify and record the lessons learned from all multi-agency exercises and ensure that change is implemented as a result, where change is indicated.
Matched on
terms: national
Inquiry recommendation
66match
MAI-11 - Continue first aid and CPR in National Curriculum
As of September 2020, all primary and secondary school pupils were required to be taught health education, including first aid, as part of the National Curriculum. This involves children aged over 12 being taught CPR. This is necessary. The Department for Education should ensure that it continues.
Matched on
terms: national
Committee recommendation
66match
#17 - Communication failures hampered support scheme reach to vulnerable households in need
Although the Department worked with local authorities on some of the schemes aimed at households who were harder to reach,44 the low take–up suggests that this approach did not identify all those in need.45 The Department said that it attempted to use intermediaries such as social landlords, providing funds directly to landlords with a requirement to pass them...
Matched on
terms: communication
Committee recommendation
66match
#43 - Set out communication plan for dynamic alignment realities to businesses and the wider public.
The Government should set out in its response to this report how it intends to communicate the realities of dynamic alignment—not only to affected businesses, farmers, producers, and industry stakeholders, but also to the wider public—explaining the benefits and challenges and how this approach interacts with the UK’s democratic processes. (Recommendation, Paragraph 106) 40
Matched on
terms: communication
Committee recommendation
66match
#10 - Government plans two major exercises to test animal disease outbreak preparedness
The government is planning to test its preparedness to respond to outbreaks with two major exercises during 2025. Exercise Pegasus, which is a whole-of-government exercise led by the Department of Health and Social Care alongside the Cabinet Office, will take place this autumn to test preparedness for a pandemic of a zoonotic disease (one that can transfer from...
Matched on
terms: preparednes
NAO recommendation
64match
The supply of personal protective equipment (PPE) during the COVID-19 pandemic
Clear, timely, two-way information and communication are vital for both providing services at the front-line and for managing the response at the national level. This includes information on national and local PPE stocks and requirements, and feedback loops. Deficiencies in information on, and communication about, PPE can lead to a breakdown of trust, failure to take effective action,...
Matched on
terms: communication, national
Inquiry recommendation
62match
MAI-42 - SMG sharing of emergency response plans
SMG should review its processes to ensure that it shares with Greater Manchester Police, Greater Manchester Fire and Rescue Service, British Transport Police and North West Ambulance Service its most current emergency response plans and policies for dealing with an incident at the Arena. It should apply this approach more generally to its operations.
Matched on
terms: emergency
Inquiry recommendation
62match
MAI-28 - Senior emergency service representation at LRFs
Each emergency service should ensure that it is represented at a senior level at every meeting of a local resilience forum.
Matched on
terms: emergency
Committee recommendation
62match
#23 - Commit to clear timelines, a delivery plan, and prompt communication during BTOM transition.
During the transition away from the BTOM, the Department should commit to clear timelines for decision-making, a delivery plan, and communicate changes promptly to allow businesses to plan with confidence. (Recommendation, Paragraph 40)
Matched on
terms: communication
Committee recommendation
62match
#40 - Improve communication with local communities about asylum accommodation, addressing concerns and misinformation
The Home Office should work with other government departments, local authorities, devolved administrations and community groups to improve communication with local communities about the use of asylum accommodation in their areas. This should include communicating how legitimate concerns are being addressed and ensuring that misinformation is challenged. (Recommendation, Paragraph 173) The Home Office’s strategy
Matched on
terms: communication
PFD report
61match
Joshua Edwards
Ambulance response was delayed by public event road closures and unclear authority for crews to cross them. Event organizers need to brief staff and public on emergency vehicle priority.
Matched on
terms: emergency
Inquiry recommendation
61match
COVID-M2.17 - Public Emergency Information Portal
The UK government, Scottish Government, Welsh Government and Northern Ireland Executive should develop an online portal for use in future civil emergencies, where members of the public can access information on the legal restrictions that apply in their area and any associated guidance.
Matched on
terms: emergency
Committee recommendation
61match
#19 - UK preparedness for acute AMR risks is strong initially, but scaling up remains challenging.
We also asked DHSC about the UK’s preparedness for addressing the chronic risk of AMR and the possibility of it becoming an acute risk. DHSC told us that the UK has a strong base which would make the initial response positive, however it may be more challenging to scale up response efforts. UKHSA told us that AMR is...
Matched on
terms: preparednes
Committee recommendation
61match
#16 - Conduct a communications campaign informing oil and gas workers about energy transition job opportunities.
As part of its North Sea transition plan, we recommend that the Government conduct a communications campaign about the scale of the energy transition and the employment opportunities available, directed at both oil and gas workers and new entrants to the sector. This should include information about skills transferability between oil and gas and other sectors and should...
Matched on
terms: communication
Committee recommendation
61match
#15 - Ensure clear communication campaigns for oil and gas workers on energy transition job opportunities.
There has been a failure of communication from consecutive governments to oil and gas workers about the transition and what they need to do to prepare and benefit from it. Government action is required to ensure the visibility and promotion of clean energy jobs, as well as to ensure existing workers are aware of the reality of transition...
Matched on
terms: communication
Committee recommendation
61match
#14 - Proactively engage with wider society to build consensus on threats to the UK.
At societal level, the Ministry of Defence should draw on its understanding of the threats faced to make a greater impact by proactively engaging far more with wider society, both public and private—for example, critical national industries, schools and communities—to help generate a dialogue around those threats to the UK and build consensus around a common response. (Recommendation,...
Matched on
terms: national
Committee recommendation
60match
#23 - Third Report - Coronavirus: lessons learned to date
Government public health communications are key to the public’s understanding of and compliance with non-pharmaceutical interventions. Initial messaging from the Government early in the pandemic was strong, effective and undoubtedly contributed to the success of the first lockdown. After the gradual lifting of the first lockdown from May 2020, Government guidance became increasingly complex and harder to understand,...
Matched on
terms: communication
Committee recommendation
60match
#23 - Sixth Report - Coronavirus: lessons learned to date
Government public health communications are key to the public’s understanding of and compliance with non-pharmaceutical interventions. Initial messaging from the Government early in the pandemic was strong, effective and undoubtedly contributed to the success of the first lockdown. After the gradual lifting of the first lockdown from May 2020, Government guidance became increasingly complex and harder to understand,...
Matched on
terms: communication
PFD report
57match
Rasikaben Chauhan
There is a lack of clear communication and awareness-raising regarding a specific risk with relevant community and religious organisations.
Matched on
terms: communication
Inquiry recommendation
57match
MAI-167 - Clarify Casualty Collection Point terminology
The terms Casualty Collection Point and Casualty Clearing Station are capable of being confused, one for the other, particularly in circumstances of stress. That happened on the night of the Attack. The National Ambulance Resilience Unit should consider whether different and more distinct terms should be used for these two locations.
Matched on
terms: national
Inquiry recommendation
57match
MAI-151 - App for commander contact details
The Home Office, the College of Policing, the Fire Service College and the National Ambulance Resilience Unit should consider together whether an app giving ready access to the contact details for all on-duty and on-call commanders is feasible and, if so, likely to be of benefit in the response to a Major Incident.
Matched on
terms: national
Inquiry recommendation
57match
MAI-140 - Review Major Incident plans for interoperability
The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing, the Fire Service College, the National Ambulance Resilience Unit, individual police services and JESIP should review what changes need to be made to the Major Incident plans and Counter Terrorism Policing Headquarters Operation Plato guidance in order to achieve the aims...
Matched on
terms: national
Inquiry recommendation
57match
MAI-139 - Review and update JESIP Joint Doctrine
The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing, the Fire Service College, the National Ambulance Resilience Unit and JESIP should review and, as necessary, update the Joint Doctrine.
Matched on
terms: national
Inquiry recommendation
57match
MAI-127 - Robust debrief systems for multi-agency exercises
The Home Office and the Department for Levelling Up, Housing and Communities should ensure that there exist robust national and local systems and sufficient resources to make sure that the debrief process following multi-agency exercises is effective to capture the lessons that need to be learned.
Matched on
terms: national
Committee recommendation
57match
#13 - Adopt a 'leading from behind' approach to share MOD expertise with other departments.
The Ministry of Defence should proactively adopt a greater ‘leading from behind’ approach to sharing its leadership, organisational and wider expertise with other departments to bolster their intrinsic long-term resilience planning and preparedness. This should reduce their demands on the Ministry of Defence during any critical grey zone or conventional military crisis, thus allowing Defence to focus on...
Matched on
terms: preparednes
Committee recommendation
57match
#10 - Homeland resilience will require more cross-Government planning and a dedicated Security Minister.
As the recent SDR sets out, homeland resilience will become a significant activity for the MOD in the coming years and will require more cross- Government planning and coordination. The MOD is unlikely to lead many of these work streams. However, even with limited resources, it can proactively make an immediate impact by engaging with wider Government, society...
Matched on
terms: preparednes