Recommendation MAI-164: SIA first responder training for all licensees
From Manchester Arena Inquiry: Volume 2: Emergency Response, published 3 November 2022.
Recommendation
The Security Industry Authority should take urgent steps to devise a training scheme in first responder interventions that educates all of those licensed by it, both existing licensees and new licence applicants. The Security Industry Authority may find it helpful to consult with the College of Policing in this, since it is apparent that the College of Policing has already undertaken a good deal of work in this regard.
In brief (written by this site)
The Cabinet Office reported in February 2026 that the Security Industry Authority had worked with the Health and Safety Executive to introduce a sector-specific Emergency First Aid at Work certificate covering the inquiry's recommended training (Cabinet Office, Feb 2026). The department added in February 2026 that while the syllabus applies to all door supervisors and security guards obtaining or renewing a licence, an adaptation period allowing recent non-sector certificates was scheduled to conclude in late May alongside a broader review (Cabinet Office, Feb 2026). Previously, the UK Government had accepted the recommendation in full in November 2025 (Cabinet Office response, Nov 2025).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026. The record below is the sources' own words.
Government response
Accepted in full
Delivery
Cabinet Office says in progress (27 February 2026)
The Security Industry Authority (SIA) has worked with the Health and Safety Executive (HSE) to implement a sector-specific version of the Emergency First Aid at Work certificate that includes areas that the inquiry recommended for further training. The SIA has liaised with training providers via the HSE First Aid Quality Partnership to ensure that the requirement for training is fully understood. The sector specific requirement was featured on the HSE website from end September last year. Training providers delivering training in the sector will need to cover the additional areas. The SIA is allowing an adaptation period where some operatives who have had recent training from outside the sector will be allowed to use their first aid certificate without the need to completely re-train. The number of people doing this will be small (less than 10%). It is planned that this adaptation period will be ended by end May, in line with a fuller review of the SIA's first aid requirements. The new sector-specific syllabus will apply to all Door Supervisors and Security Guards seeking to obtain a first licence or renew an existing one. Arrangements for Close Protection operatives already include the need to gain a higher level first aid qualification.
Earlier statement on delivery (1)
Cabinet Office (14 November 2025)
The Security Industry Authority (SIA) has worked with the Health and Safety Executive (HSE) to implement a sector-specific version of the Emergency First Aid at Work certificate that includes areas that the inquiry recommended for further training. The SIA has liaised with training providers via the HSE First Aid Quality Partnership to ensure that the requirement for training is fully understood. The sector specific requirement was featured on the HSE website from end September last year. Training providers delivering training in the sector will need to cover the additional areas. The SIA is allowing an adaptation period where some operatives who have had recent training from outside the sector will be allowed to use their first aid certificate without the need to completely re-train. The number of people doing this will be small (less than 10%). It is planned that this adaptation period will be ended by end May, in line with a fuller review of the SIA's first aid requirements. The new sector-specific syllabus will apply to all Door Supervisors and Security Guards seeking to obtain a first licence or renew an existing one. Arrangements for Close Protection operatives already include the need to gain a higher level first aid qualification.
From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)
Source
Responsible bodies
Themes and tags
Who has spoken
- UK Government
Response - Cabinet Office
Delivery statement