London Fire Brigade to establish lessons learned process
That the London Fire Brigade establish effective standing arrangements for collecting, considering and effectively implementing lessons learned from previous incidents, inquests and investigations. Those arrangements should be as simple as possible, flexible and of a kind that will ensure that any appropriate changes in practice or procedure are implemented speedily. (113.58)
How was this assessed?
Response
Accepted
Response
AcceptedLondon Fire Brigade accepts all the recommendations relevant to them, including this one aimed directly at them. London Fire Brigade is committed to ensuring lessons from incidents are learned from and good practice is shared across the organisation and with key agencies. The collection of learning and data from operational incidents has been improved, with a move towards a more open and supportive approach with regard to learning, which reflects best practice from other sectors such as health and aviation. Significant and major incidents are prioritised for the purposes of learning, so that information is shared with staff as quickly as possible, should similar incidents occur again. The Brigade has introduced a new bulletin, Operational News Flash, to promptly provide risk critical information direct to operational staff that also separates need-to-know from the nice-to-know in relation to operational learning and identifies operational risks.
Progress Timeline
LFB Operational Policy and Assurance concluded review and republished Operational Learning Policy adopting National Fire Chiefs Council Fire Standards. Policy provides effective and uncomplicated arrangements demonstrating timely operational learning incorporation. NFCC Good Practice Guide published December 2025. Organisational Learning Library interim solution published September 2025.