Recommendation BRIS-109: Create single, unified system for reporting and analysing sentinel events
From Bristol Heart Inquiry — Final Report, published 18 July 2001.
Recommendation
There should a single, unified, accessible system for reporting and analysing sentinel events, with clear protocols indicating the categories of information which must be reported to a national database.
Government response
No government response to this recommendation is on the record yet.
Delivery
DHSC and NHS England say completed (27 February 2026)
The Thirlwall Inquiry has noted action taken in response to this recommendation.
The Patient Safety Incident Response Framework or ‘PSIRF’ (2024) (which replaced the Serious Incident Framework from April 2024) is the framework used by the NHS to develop and maintain effective systems and processes for responding to patient safety incidents.
Since 2004 the NHS has operated a comprehensive national patient safety incident reporting system, initially the National Reporting and Learning System (NRLS) and now the Learn From Patient Safety Events (LFPSE) serviceLFPSE is new national NHS system for the recording and analysis of patient safety events that occur in healthcare.
All reported provider patient safety incident records are collected by LFPSE and the data is available to ICBs and NHS England. Provider incident responses should be consistent with the PSIRF. PSIRF is a requirement under the NHS Standard Contract (from 1 April 2024) and puts a strong focus on compassionate engagement and involvement of those affected by patient safety incidents, including patients, families and staff. Guidance on PSIRF is available.
Site note: DHSC and NHS England's own account of progress, supplied to the Thirlwall Inquiry in September 2024 and printed in the Inquiry legal team's Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025, published 27 February 2026). It is not a finding of the Inquiry. Their reviewed extent of implementation reads “Implemented – Closed”. Table row: section 6.2 No. 109, PDF page 120.
What other bodies have found
In their own words. These do not change the delivery statement above.
Thirlwall Inquiry legal team (15 May 2024)
The Government agreed with this recommendation. The National Reporting and Learning System was set up in 2003.
Site note: The Thirlwall Inquiry legal team's own notes on implementation, from its Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024). The review colours its Extent of Implementation cell for this recommendation green, which it uses to mark evidence, identified by the legal team, that a recommendation has been clearly implemented. Table row: section 6.2 No. 109, PDF page 107.
Themes and tags
Who has spoken
- DHSC and NHS England
Delivery statement - Thirlwall Inquiry legal team
Finding