Bristol Royal Infirmary Inquiry

Completed

Bristol Heart Inquiry

Chair Professor Sir Ian Kennedy Academic / Researcher
Established 01 Oct 1998
Final Report 18 Jul 2001
Commissioned by Department of Health and Social Care

Public inquiry into children's heart surgery at the Bristol Royal Infirmary between 1984 and 1995 which found that up to 35 children died who might have survived had they been treated elsewhere.

Historical inquiry (pre-Inquiries Act 2005). Listed for reference — recommendation progress is not actively tracked.
Legacy & Impact
The Bristol Royal Infirmary Inquiry examined paediatric cardiac surgery outcomes at Bristol between 1984 and 1995, where mortality rates exceeded those at comparable units. Professor Sir Ian Kennedy's report in July 2001 made 198 recommendations spanning NHS governance, regulation, and patient safety. The inquiry's influence on NHS architecture is documented through multiple legislative and institutional changes. The Health Act 1999 introduced statutory duties for clinical governance, partly in response to Bristol events. The National Health Service Reform and Health Care Professions Act 2002 created the Commission for Health Improvement (later Healthcare Commission, now CQC) and the Council for Healthcare Regulatory Excellence (now Professional Standards Authority). The National Patient Safety Agency operated from 2001 to 2012, establishing incident reporting systems now managed by NHS England. Public reporting of surgical outcomes, recommended by the inquiry, commenced with cardiac surgery data and expanded to consultant-level mortality data published annually since 2013. The NHS Constitution (2009) incorporated principles of patient information rights traced to Bristol recommendations. The Department of Health's 2004 progress report noted that most recommendations had been addressed through new regulatory bodies and clinical governance reforms, though identified patient involvement as requiring further work. The inquiry stands as a watershed in NHS patient safety culture, with its emphasis on openness, clinical accountability, and patient-centred care continuing to shape regulatory frameworks and professional standards.
Lasting Reforms
• Care Quality Commission (CQC) - evolved from Commission for Health Improvement established following the inquiry, now the independent regulator of health and social care in England
• National reporting system for patient safety incidents - originally managed by National Patient Safety Agency (2001-2012), now incorporated into NHS England
• Public reporting of surgical outcomes - consultant-level mortality data published annually since 2013
• Clinical governance framework - statutory duty of quality on NHS organisations through Health Act 1999
• Strengthened GMC performance procedures - reforms to fitness to practise processes
• NHS Constitution (2009) - codifies patients' rights to information about clinical outcomes
• Mandatory clinical audit programmes - now standard practice across NHS trusts
• Council for Healthcare Regulatory Excellence (now Professional Standards Authority) - oversees health professional regulators
Reforms Reversed or Weakened
• National Patient Safety Agency - abolished in 2012 with functions transferred to NHS Commissioning Board (now NHS England)
• Healthcare Commission - replaced by CQC in 2009
• Commission for Health Improvement - replaced by Healthcare Commission in 2004
Unfinished Business
• Tape-recording facilities for patient consultations (BRIS-10) - no evidence of systematic NHS provision identified
• Formal protocols for introducing innovative procedures (BRIS-100) - while local governance exists, no evidence of the specific satisfaction process recommended
• Major baseline studies of sentinel events (BRIS-108) - no evidence of the comprehensive baseline studies recommended
AI-generated narrative. Generated 26 Mar 2026 using claude-opus-4. Assessment is indicative, not authoritative.
Key Legislation
Health Act 1999 (Clinical Governance) PRIMARY
Placed a statutory duty of quality on NHS organisations, introducing clinical governance as the framework for clinical accountability.
National Health Service Reform and Health Care Professions Act 2002
Created the Commission for Health Improvement (later CQC) and the Council for Healthcare Regulatory Excellence.
Implementation Reviewed By
Department of Health (progress report) (Jan 2004)
Progress report on implementation of the 198 recommendations. Found that the majority of recommendations had been addressed through the creation of new regulatory bodies (CHI, NPSA, NICE) and reforms to clinical governance, though some recommendations on patient involvement required further work.
Influence & Connections
Informed or shaped Shipman Inquiry
Both inquiries contributed to fundamental reform of medical regulation. Bristol's findings on clinical governance informed the Shipman Inquiry's recommendations on GMC reform and medical revalidation.
Informed or shaped Alder Hey Inquiry
The Bristol Inquiry's findings on informed consent and clinical transparency informed the Alder Hey Inquiry. Together they led to the Human Tissue Act 2004.
2 years, 9 months Duration
577 Witnesses
198 Core Participants
900,000 Documents
This is a historical inquiry. Per-recommendation tracking is not available. See the Legacy & Impact section above.

Total Recommendations 198
Data verified: 27 Feb 2026 (Claude)
Title Volume Publication Date Tracked recs Links
Bristol Heart Inquiry — Final Report - 18 Jul 2001 198

Recommendations (198)

BRIS-1
Ensure patient involvement in all treatment and care decisions
Recommendation

In a patient-centred healthcare service patients must be involved, wherever possible, in decisions about their treatment and care.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-2
Integrate patient-professional partnership principles into all healthcare professional education and training
Recommendation

The education and training of all healthcare professionals should be imbued with the idea of partnership between the healthcare professional and the patient.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-3
Adopt patient-professional partnership model across all NHS healthcare settings
Recommendation
The notion of partnership between the healthcare professional and the patient, whereby the patient and the professional meet as equals with different expertise, must be adopted by healthcare professionals in all parts of the NHS, including healthcare professionals in hospitals. Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-4
Provide treatment and care information in varied forms, stages, and reinforced
Recommendation

Information about treatment and care should be given in a variety of forms, be given in stages and be reinforced over time.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-5
Tailor patient information to individual needs, circumstances, and wishes
Recommendation

Information should be tailored to the needs, circumstances and wishes of the individual.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-6
Provide evidence-based patient information in a comprehensible summary format
Recommendation

Information should be based on the current available evidence and include a summary of the evidence and data, in a form which is comprehensible to patients.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-7
Regularly update and pilot patient information materials with active patient involvement
Recommendation

Various modes of conveying information, whether leaflets, tapes, videos or CDs, should be regularly updated, and developed and piloted with the help of patients.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-8
NHS Modernisation Agency to prioritise patient information quality and establish accreditation system
Recommendation
The NHS Modernisation Agency should make the improvement of the quality of information for patients a priority. In relation to the content and the dissemination of information for patients, the Agency should identify and promote good practice throughout the NHS. … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-9
Develop kitemarking system for reliable internet health information guidance for public
Recommendation

The public should receive guidance on those sources of information about health and healthcare on the Internet which are reliable and of good quality: a kitemarking system should be developed.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-10
Provide NHS tape-recording facilities for patients to record healthcare discussions
Recommendation

Tape-recording facilities should be provided by the NHS to enable patients, should they so wish, to make a tape recording of a discussion with a healthcare professional when a diagnosis, course of treatment, or prognosis is being discussed.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-11
NHS employers must ensure staff allow patients time for questions
Recommendation
Patients should always be given the opportunity and time to ask questions about what they are told, to seek clarification and to ask for more information. It must be the responsibility of employers in the NHS to ensure that the … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-12
Provide patients with information enabling active participation in their care decisions.
Recommendation

Patients must be given such information as enables them to participate in their care.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-13
Provide patients with pre-procedure explanation and post-procedure review opportunity.
Recommendation

Before embarking on any procedure, patients should be given an explanation of what is going to happen and, after the procedure, should have the opportunity to review what has happened.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-14
Provide support for patients experiencing anxiety due to increased medical knowledge
Recommendation

Patients should be supported in dealing with the additional anxiety sometimes created by greater knowledge.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-15
Inform patients they can have a chosen person present when receiving information
Recommendation

Patients should be told that they may have another person of their choosing present when receiving information about a diagnosis or a procedure.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-16
Empower patients to decline information, requiring skilled healthcare professional communication
Recommendation

Patients should be given the sense of freedom to indicate when they do not want any (or more) information: this requires skill and understanding from healthcare professionals.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-17
Ensure patients receive copies of all inter-professional letters about their care
Recommendation

Patients should receive a copy of any letter written about their care or treatment by one healthcare professional to another.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-18
Provide parents of young children with copies of all inter-professional healthcare letters
Recommendation

Parents of those too young to take decisions for themselves should receive a copy of any letter written by one healthcare professional to another about their child’s treatment or care.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-19
Require effective communication among healthcare professionals to avoid conflicting patient advice
Recommendation

Healthcare professionals responsible for the care of any particular patient must communicate effectively with each other. The aim must be to avoid giving the patient conflicting advice and information.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-20
Establish comprehensive counselling and support services as integral to patient care
Recommendation
The provision of counselling and support should be regarded as an integral part of a patient’s care. All hospital trusts should have a well-developed system and a well-trained group of professionals whose task it is to provide this type of … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-21
Require every trust to provide a professional bereavement service and online information
Recommendation
Every trust should have a professional bereavement service. (We also reiterate what was recommended in the Inquiry’s Interim Report: ‘Recommendation 13: As hospitals develop websites, a domain should be created concerned with bereavement in which all the relevant information concerning … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-22
Fund voluntary organisations meeting NHS standards for patient and carer support
Recommendation
Voluntary organisations which provide care and support to patients and carers in the NHS (such as through telephone helplines, the provision of information and the organisation of self-help groups) play a very important role. Groups which meet the appropriate standards … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-23
Endorse and implement DoH consent guide across all NHS healthcare professional practice
Recommendation
We note and endorse the recent statement on consent produced by the DoH: ‘Reference guide to consent for examination or treatment’, 2001. It should inform the practice of all healthcare professionals in the NHS and be introduced into practice in … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-24
Treat patient consent as an ongoing process, not a single signature event
Recommendation

The process of informing the patient, and obtaining consent to a course of treatment, should be regarded as a process and not a one-off event consisting of obtaining a patient’s signature on a form.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-25
Extend consent process to all clinical procedures involving touching, focusing on communication
Recommendation

The process of consent should apply not only to surgical procedures but to all clinical procedures and examinations which involve any form of touching. This must not mean more forms: it means more communication.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-26
Provide comprehensive information on risks, alternatives, and outcomes for informed patient consent
Recommendation
As part of the process of obtaining consent, except when they have indicated otherwise, patients should be given sufficient information about what is to take place, the risks, uncertainties, and possible negative consequences of the proposed treatment, about any alternatives … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-27
Provide patients with performance information for trusts, specialties, and consultant units
Recommendation
Patients should be referred to information relating to the performance of the trust, of the specialty and of the consultant unit (a consultant and the team of doctors who work under his or her supervision). (See further the Recommendations on … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-28
Routinely seek, act on, and publish patient feedback and experience surveys across NHS
Recommendation
Patients must be given the opportunity to pass on views on the service which they have received: all parts of the NHS should routinely seek and act on feedback from patients as to their views of the service. In addition, … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-29
Require trusts to provide clear patient access to information and explanation
Recommendation

NHS trusts and primary care trusts must have systems which ensure that patients know where and to whom to go when they need further information or explanation.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-30
Implement and securely fund Patient Advocacy and Liaison Services in all NHS trusts
Recommendation
We endorse the initiative in ‘The NHS Plan’ to establish a Patient Advocacy and Liaison Service in every NHS trust and primary care trust. The establishment of this service should be implemented in full as quickly as possible. Once established, … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-31
Require trusts to publish periodic reports on patient views and actions
Recommendation
Trusts and primary care trusts must have systems for publishing periodic reports on patients’ views and suggestions, including information about the action taken in the light of them. (See further the Recommendations on care of an appropriate standard.) Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-32
Promote collaboration among patient advocacy services for seamless information and support
Recommendation
So as to provide for patients an effective, efficient and seamless information and advocacy service, consideration should be given to how the various patient advocacy and liaison services in a given geographical area could most effectively collaborate, including in relation … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-33
Establish a duty of candour for all NHS staff regarding adverse events
Recommendation

A duty of candour, meaning a duty to tell a patient if adverse events2 have occurred, must be recognised as owed by all those working in the NHS to patients.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-34
Ensure patients receive acknowledgement, explanation, and apology when care goes wrong
Recommendation

When things go wrong, patients are entitled to receive an acknowledgement, an explanation and an apology.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-35
Create a 'one-stop shop' system in every trust for patient concerns
Recommendation

There should be a clear system, in the form of a ‘one-stop shop’ in every trust, for addressing the concerns of a patient about the care provided by, or the conduct of, a healthcare professional.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-36
Establish independent, swift, and thorough complaints handling with advocacy for patients
Recommendation
Complaints should be dealt with swiftly and thoroughly, keeping the patient (and carer) informed. There should be a strong independent element, not part of the trust’s management or board, in any body considering serious complaints which require formal investigation. An … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-37
Urgently review compensation system for medical harm, replacing clinical negligence
Recommendation
There should be an urgent review of the system for providing compensation to those who suffer harm arising out of medical care. The review should be concerned with the introduction of an administrative system for responding promptly to patients’ needs … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-38
Make DoH roles explicit: NHS headquarters and independent regulatory framework
Recommendation
The DoH’s roles in relation to the NHS must in future be made explicit. The DoH should have two roles. It should be the headquarters of the NHS. It should also establish an independent framework of regulation which will assure … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-39
Create two independent councils for healthcare quality and professional regulation
Recommendation
The framework of regulation must consist of two overarching organisations, independent of government, which bring together the various bodies which regulate healthcare. A Council for the Quality of Healthcare should be created to bring together those bodies which regulate healthcare … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-40
Ensure independent Councils report to DoH and Parliament with DoH oversight
Recommendation
The two Councils should be independent of government and report both to the DoH and to Parliament. There should be close collaboration between the two Councils. The DoH should establish and fund the Councils and set their strategic framework, and … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-41
Ensure all healthcare quality and professional competence bodies are independent of DoH
Recommendation
The various bodies whose purpose it is to assure the quality of care in the NHS (for example, CHI and NICE) and the competence of healthcare professionals (for example, the GMC and the Nursing and Midwifery Council) must themselves be … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-42
Regulatory bodies must be independent and reflect interests of patients and professionals
Recommendation

All the various bodies and organisations concerned with regulation, besides being independent of government, must involve and reflect the interests of patients, the public and healthcare professionals, as well as the NHS and government.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-43
Redefine trust-consultant contracts to specify resources and explicit work commitments
Recommendation
The contractual relationship between trusts and consultants should be redefined. The trust must provide the consultant with the time, space and the necessary tools to do the job. Consultants must accept that the time spent in the hospital and what … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-44
Examine Distinction Awards for consultants to incentivise quality care and extend to juniors
Recommendation
The system of Distinction Awards for hospital consultants should be examined to determine whether it could be used to provide greater incentives than exist at present for providing good quality of care to patients. The possibility of its extension to … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-45
Incorporate doctors' professional practice code into employment contracts and GP terms
Recommendation
The doctors’ Code of Professional Practice, as set down in the GMC’s ‘Good Medical Practice’, should be incorporated into the contract of employment between doctors and trusts. In the case of GPs, the terms of service should be amended to … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-46
Incorporate professional codes of practice into contracts for nurses, allied professions, managers
Recommendation

The relevant codes of practice for nurses, for professions allied to medicine and for managers should be incorporated into their contracts of employment with hospital trusts or primary care trusts.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-47
Enable trusts to independently address healthcare professional code breaches
Recommendation

Trusts should be able to deal as employers with breaches of the relevant professional code by a healthcare professional, independently of any action which the relevant professional body may take.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-48
Ensure equal security of tenure for trust senior managers and NHS professionals
Recommendation

The security of tenure of the chief executive and senior managers of trusts should be on a par with that of other senior professionals in the NHS.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-49
Implement transparent, ability-based selection criteria for trust executive directors
Recommendation

The criteria and process for selection of the executive directors of a trust board must be open and transparent. Appointments should be made on the basis of ability and not on the basis of seniority.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-50
Create training and support for clinicians seeking executive director roles
Recommendation

The NHS Leadership Centre, in conjunction with trusts, should develop programmes of training and support for clinicians and others who seek to become executive directors.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-51
Establish NHS Appointments Commission for non-executive director appointments
Recommendation

As recommended in ‘The NHS Plan’, there should be an NHS Appointments Commission responsible for the appointment of non-executive directors of NHS trusts, health authorities and primary care trusts.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-52
Implement induction programme for new non-executive directors via Leadership Centre
Recommendation
Newly appointed non-executive directors of trusts, health authorities and primary care trusts should receive a programme of induction: this should refer to the principles and values of the NHS and their duties and responsibilities with regard to the quality of … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-53
Develop a standard NHS job description for non-executive directors
Recommendation

A standard job description should be developed by the NHS for non-executive directors, as proposed in ‘The NHS Plan’.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-54
Provide ongoing training, support, advice for non-executive directors via Leadership Centre
Recommendation

Throughout their period of tenure, non-executive directors should be provided with training, support and advice organised and co-ordinated through the NHS Leadership Centre.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-55
Establish independent advice and mentorship for trust board Chairs
Recommendation

The Chairs of trust boards should have a source of independent advice (or mentor) during their period of office, drawn from a pool of experts assembled by the NHS Leadership Centre.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-56
Ensure management continuity during trust board Chair transition periods
Recommendation
Arrangements should be in place in the standing orders of trust boards to provide for proper continuity in the management of the trust’s affairs in the period between the cessation of the Chair’s term of office and the commencement of … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-57
Prioritise non-clinical skills in healthcare professional education and development
Recommendation
Greater priority than at present should be given to non-clinical aspects of care in six key areas in the education, training and continuing professional development of healthcare professionals: (cid:2) skills in communicating with patients and with colleagues; (cid:2) education about … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-58
Formally assess non-clinical patient care competence for initial professional qualification
Recommendation

Competence in non-clinical aspects of caring for patients should be formally assessed as part of the process of obtaining an initial professional qualification, whether as a doctor, a nurse or some other healthcare professional.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-59
Make communication skills education essential for all healthcare professionals
Recommendation
Education in communication skills must be an essential part of the education of all healthcare professionals. Communication skills include the ability to engage with patients on an emotional level, to listen, to assess how much information a patient wants to … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-60
Include inter-professional engagement and respect in communication skills training
Recommendation

Communication skills must also include the ability to engage with and respect the views of fellow healthcare professionals.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-61
Implement joint inter-professional courses in healthcare professional education and training
Recommendation

The education, training and Continuing Professional Development (CPD) of all healthcare professionals should include joint courses between the professions.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-62
Increase opportunities for multi-professional teams to learn and train together
Recommendation

There should be more opportunities than at present for multi-professional teams to learn, train and develop together.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-63
Provide healthcare management education for all aspiring clinical professionals
Recommendation

All those preparing for a career in clinical care should receive some education in the management of healthcare, the health service and the skills required for management.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-64
Create shadowing opportunities for managers and clinicians to understand roles
Recommendation

Greater opportunities should be created for managers and clinicians to ‘shadow’ one another for short periods to learn about their respective roles and work pressures.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-65
NHS Leadership Centre to issue guidelines on acceptable leadership styles and practices
Recommendation

An early priority for the new NHS Leadership Centre should be to offer guidelines as to leadership styles and practices which are acceptable and to be encouraged within the NHS, and those which are not.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-66
Identify and train potential NHS leaders, investing in leadership skills development
Recommendation

Steps should be taken to identify and train those within the NHS who have the potential to exercise leadership. There needs be a sustained investment in developing leadership skills at all levels in the NHS.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-67
Focus NHS leadership investment on joint, multi-professional training for all staff
Recommendation

The NHS’s investment in developing and funding programmes in leadership skills should be focused on supporting joint education and multi-professional training, open to nurses, doctors, managers and other healthcare professionals.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-68
Involve NHS Leadership Centre in all healthcare professional education and development stages
Recommendation

The NHS Leadership Centre should be involved in all stages of the education, training and continuing development of all healthcare professionals.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-69
Broaden healthcare professional regulation to include education, training, CPD, and revalidation
Recommendation
Regulation of healthcare professionals is not just about disciplinary matters. It should be understood as encapsulating all of the systems which combine to assure the competence of healthcare professionals: education, registration, training, CPD and revalidation as well as disciplinary matters. Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-70
Establish single regulatory bodies for each distinct healthcare professional group
Recommendation
For each group of healthcare professionals (doctors, nurses and midwives, the professions allied to medicine, and managers) there should be one body charged with overseeing all aspects relating to the regulation of professional life: education, registration, training, CPD, revalidation and … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-71
Establish a single body to coordinate all healthcare professional regulatory bodies
Recommendation
In addition, a single body should be charged with the overall co-ordination of the various professional bodies and with integrating the various systems of regulation. It should be called the Council for the Regulation of Healthcare Professionals. (In effect, this … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-72
Prioritise establishing statutory Council for Regulation of Healthcare Professionals with broad membership
Recommendation
The Council for the Regulation of Healthcare Professionals should be established as a matter of priority. It should have a statutory basis. It should report to Parliament. It should have a broadly-based membership, consisting of representatives of the bodies which … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-73
Grant Council powers to enforce good regulation principles and consistent professional body behaviour
Recommendation
The Council for the Regulation of Healthcare Professionals should have formal powers to require bodies which regulate the separate groups of healthcare professionals to conform to principles of good regulation. It should act as a source of guidance and of … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-74
Council to prioritise promoting common curricula and shared learning across professions
Recommendation

It should be a priority for the Council for the Regulation of Healthcare Professionals to promote common curricula and shared learning across the professions.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-75
Establish pilot schemes for common first-year undergraduate education for all healthcare professionals
Recommendation

Pilot schemes should be established to develop and evaluate the feasibility of making the first year’s course of undergraduate education common to all those wishing to become healthcare professionals.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-76
Universities to develop closer links for joint medical and nursing student education
Recommendation

Universities should develop closer links between medical schools and schools of nursing education with a view to providing more joint education between medical and nursing students.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-77
Universities to link medical/nursing schools with management training for all professionals
Recommendation

Universities should develop closer links between medical and nursing schools and centres for education and training in health service and public sector management, with a view to enabling all healthcare professionals to learn about management.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-78
Widen medical school access for diverse academic and socio-economic backgrounds
Recommendation
Access to medical schools should be widened to include people from diverse academic and socio-economic backgrounds. Those with qualifications in other areas of healthcare and those with an educational background in subjects other than science, who have the ability and … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-79
GMC's 'Good Medical Practice' to inform medical school selection and curricula
Recommendation

The attributes of a good doctor, as set down in the GMC’s ‘Good Medical Practice’, must inform every aspect of the selection criteria and curricula of medical schools.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-80
Involve NHS and public in establishing selection criteria for healthcare professionals
Recommendation

The NHS and the public should be involved in (a) establishing the criteria for selection and (b) the selection of those to be educated as doctors, nurses and as other healthcare professionals.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-81
Establish Medical Education Standards Board (MESB) under GMC for postgraduate training
Recommendation
In relation to doctors, we endorse the proposal to establish a Medical Education Standards Board (MESB), to co-ordinate postgraduate medical training. The MESB should be part of and answerable to the GMC which should have a wider role. (See Recommendation … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-82
Make Continuing Professional Development (CPD) compulsory for all healthcare professionals
Recommendation

CPD, being fundamental to the quality of care provided to patients, should be compulsory for all healthcare professionals.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-83
Provide incentives, funding, and time for healthcare professional continuous professional development
Recommendation
Trusts and primary care trusts should provide incentives to encourage healthcare professionals to maintain and develop their skills. The contract (or, in the case of GPs, other relevant mechanism) between the trust and the healthcare professional should provide for the … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-84
Trusts must ensure CPD resources meet patient needs and professional aspirations
Recommendation
Trusts and primary care trusts must take overall responsibility through an agreed plan for their employees’ use of the time allocated to CPD. They must seek to ensure that the resources deployed for CPD contribute towards meeting the needs of … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-85
Mandate periodic appraisal for all healthcare professionals in employment contracts
Recommendation

Periodic appraisal should be compulsory for all healthcare professionals. The requirement to participate in appraisal should be included in the contract of employment.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-86
Expedite implementation of regular appraisal for all hospital consultants
Recommendation

The commitment in ‘The NHS Plan’ to introduce regular appraisal for hospital consultants must be implemented as soon as possible.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-87
Incorporate periodic appraisal requirement into General Practitioners' terms of service
Recommendation

The requirement to undergo periodic appraisal should also be incorporated into GPs’ terms of service.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-88
Mandate periodic revalidation for all healthcare professionals in employment contracts
Recommendation
Periodic revalidation, whereby healthcare professionals demonstrate that they remain fit to practise in their chosen profession, should be compulsory for all healthcare professionals. The requirement to participate in periodic revalidation should be included in the contract of employment. Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-89
Involve public, employers, and professional groups in revalidation processes
Recommendation

The public, as well as the employer and the relevant professional group, must be involved in the processes of revalidation.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-90
Council to review revalidation systems and incorporate managers into professional development
Recommendation
The new Council for the Regulation of Healthcare Professionals should take as a further priority an early review of the various systems of revalidation and re-registration to ensure that they are sufficiently rigorous, and in alignment both with each other … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-91
Subject healthcare managers to regulatory bodies and professional codes of practice
Recommendation

Managers as healthcare professionals should be subject to the same obligations as other healthcare professionals, including being subject to a regulatory body and professional code of practice. (See Recommendation 70.)

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-92
Provide protected time for clinicians undertaking managerial roles beyond clinical practice
Recommendation

Where clinicians hold managerial roles which extend beyond their immediate clinical practice, sufficient protected time in the form of allocated sessions must be made available for them to carry out that managerial role.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-93
Require managerial competence for clinicians appointed to managerial roles with training
Recommendation

Any clinician, before appointment to a managerial role, must demonstrate the managerial competence to undertake what is required in that role: training and support should be made available by trusts and primary care trusts.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-94
Appoint clinicians to managerial roles based solely on demonstrated competence
Recommendation

Clinicians should not be required or expected to hold managerial roles on bases other than competence for the job. For example, seniority or being next in turn are not appropriate criteria for the appointment of clinicians to managerial roles.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-95
Review incentives for senior clinicians in managerial roles, enabling return to practice
Recommendation
The professional and financial incentives for senior clinicians to undertake full-time senior managerial roles should be reviewed: the aim should be to enable senior clinicians to move into a full-time managerial role, and subsequently, if they so wish, to move … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-96
Establish minimum clinical practice levels for clinicians in part-time managerial roles
Recommendation
To protect patients, in the case of clinicians who take on managerial roles but wish to continue to practise as clinicians, experts together with managers from the NHS should issue advice as to the minimum level of regular clinical practice … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-97
Differentiate revalidation for managers maintaining clinical practice and those restarting after retraining
Recommendation
To facilitate the movement of clinicians in and out of managerial positions, the proposed systems for the revalidation (and re-registration) of doctors, nurses and professions allied to medicine should distinguish between professionals who are managers and also maintaining a clinical … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-98
Regulatory bodies to vary professional duties for full-time managers without patient care
Recommendation
The relevant professional regulatory bodies should make rules varying the professional duties of those professionals, whose registration they hold, who are in full-time managerial roles, so as to take account of the fact that, while occupying such roles, they do … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-99
Mandate direct supervision for clinicians performing new clinical procedures until expert
Recommendation

Any clinician carrying out any clinical procedure for the first time must be directly supervised by colleagues who have the necessary skill, competence and experience until such time as the relevant degree of expertise has been acquired.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-100
Mandate ethics committee approval for all new untried invasive clinical procedures
Recommendation
Before any new and hitherto untried invasive clinical procedure can be undertaken for the first time, the clinician involved should have to satisfy the relevant local research ethics committee that the procedure is justified and it is in the patient’s … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-101
Re-form local ethics committees to assess new invasive clinical procedures
Recommendation

Local research ethics committees should be re-formed as necessary so that they are capable of considering applications to undertake new and hitherto untried invasive clinical procedures.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-102
Ensure patients are informed about innovative procedures and clinician experience
Recommendation

Patients are always entitled to know the extent to which a procedure which they are about to undergo is innovative or experimental. They are also entitled to be informed about the experience of the clinician who is to carry out the procedure.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-103
Royal College of Surgeons to develop training and explore surgeon age limits
Recommendation
The Royal College of Surgeons of England should, in partnership with university medical schools and the NHS, be enabled to develop its unit for the training of surgeons, particularly in new techniques. It should also explore the question of whether … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-104
Professional bodies must adopt flexible, local disciplinary actions for misconduct
Recommendation
In the exercise of their disciplinary function the professional regulatory bodies must adopt a more flexible approach towards what constitutes misconduct. They must deal with cases, as far as possible, at a local level and must have available a range … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-105
Involve public in all professional regulatory body activities, including discipline
Recommendation

The need to involve the public in the various professional regulatory bodies applies as much to discipline as to all the other activities of these bodies (see Recommendation 42).

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-106
Establish independent National Patient Safety Agency for healthcare safety and quality
Recommendation
We support and endorse the broad framework of recommendations advocated in the report ‘An Organisation with a Memory’ by the Chief Medical Officer’s expert group on learning from adverse events in the NHS. The National Patient Safety Agency proposed as … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-107
Create open, non-punitive NHS environment for reporting sentinel events
Recommendation

Every effort should be made to create in the NHS an open and non-punitive environment in which it is safe to report and admit sentinel events.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-108
Conduct priority studies to establish baseline of NHS sentinel events
Recommendation

Major studies should, as a matter of priority, be carried out to investigate the extent and type of sentinel events in the NHS to establish a baseline against which improvements can be made and measured.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-109
Create single, unified system for reporting and analysing sentinel events
Recommendation

There should a single, unified, accessible system for reporting and analysing sentinel events, with clear protocols indicating the categories of information which must be reported to a national database.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-110
National Patient Safety Agency to manage national sentinel events database
Recommendation

The national database of sentinel events should be managed by the National Patient Safety Agency, so as to ensure that a high degree of confidence is placed in the system by the public.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-111
Require National Patient Safety Agency to inform trusts and publish reports
Recommendation
The National Patient Safety Agency, in the exercise of its function of surveillance of sentinel events, should be required to inform all trusts of the need for immediate action, in the light of occurrences reported to it. The Agency should … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-112
Conduct structured analysis of sentinel events considering organisational factors
Recommendation
All sentinel events should be subject to a form of structured analysis in the trust where they occur, which takes into account not only the conduct of individuals, but also the wider contributing factors within the organisation which may have … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-113
Make reporting of sentinel events easy using all communication means
Recommendation

The reporting of sentinel events must be made as easy as possible, using all available means of communication (including a confidential telephone reporting line).

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-114
Grant immunity for NHS staff reporting sentinel events within 48 hours
Recommendation
Members of staff in the NHS should receive immunity from disciplinary action by the employer or by a professional body if they report a sentinel event to the trust or to the national database within 48 hours, except where they … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-115
Discipline NHS staff who cover up or fail to report sentinel events
Recommendation

Members of staff in the NHS who cover up or do not report a sentinel event may be subject to disciplinary action by their employer or by their professional body.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-116
Provide opportunity to report sentinel events in confidence
Recommendation

The opportunity should exist to report a sentinel event in confidence.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-117
Require contractual stipulation for confidential, non-disciplinary reporting of sentinel events.
Recommendation

There should be a stipulation in every healthcare professional’s contract that sentinel events must be reported, that reporting can be confidential, and that reporting within a specified time period will not attract disciplinary action.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-118
Integrate sentinel event reporting into all NHS trust staff training and communications.
Recommendation
The process of reporting of sentinel events should be integrated into every trust’s internal communications, induction training and other staff training. Staff must know what is expected of them, to whom to report and what systems are in place to … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-119
Abolish clinical negligence system, establish expert group for alternative patient compensation.
Recommendation
In order to remove the disincentive to open reporting and the discussion of sentinel events represented by the clinical negligence system, this system should be abolished. It should be replaced by an alternative system for compensating those patients who suffer … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-120
NPSA to urgently apply engineering design approaches to reduce sentinel events.
Recommendation
The proposed National Patient Safety Agency should, as a matter of urgency, bring together managers in the NHS, representatives of the pharmaceutical companies and manufacturers of medical equipment, members of the healthcare professions and the public, to seek to apply … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-121
Assign executive and non-executive board members responsibility for clinical safety strategy.
Recommendation
At the level of individual trusts, an executive member of the board should have the responsibility for putting into operation the trust’s strategy and policy on safety in clinical care. Further, a non-executive director should be given specific responsibility for … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-122
Designate NICE as sole body for national clinical standards coordination and review.
Recommendation

One body should be responsible for co-ordinating all action relating to the setting, issuing and keeping under review of national clinical standards: this should be NICE, suitably structured so as to give it the necessary independence and authority.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-123
Grant NICE exclusive authority to issue national clinical standards to NHS.
Recommendation
Once the recommended system is in place, only NICE should be permitted to issue national clinical standards to the NHS. The DoH (as the headquarters of the NHS) while issuing, for example, National Service Frameworks and supplementary guidance, should not … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-124
NICE to involve public, patients, professionals in clinical standards development and review.
Recommendation
NICE should pursue vigorously its current policy of involving as wide a community as possible, including the public, patients and carers, in the work to develop and keep under review clinical standards. In particular, the special expertise of the Royal … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-125
Formulate national clinical standards from patient-centred perspective, based on best evidence.
Recommendation
National standards of clinical care should reflect the commitment to patient-centred care and thus in future be formulated from the perspective of the patient. The standards should address the quality of care that a patient with a given illness or … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-126
Clearly distinguish between obligatory and aspirational national clinical care standards.
Recommendation

Such standards for clinical care as are established should distinguish clearly between those which are obligatory and must be observed, and those to which the NHS should aspire over time.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-127
Publish and revise timetable for national clinical standards development, including target dates.
Recommendation
A timetable over the short, medium and long term should be published, and revised periodically, for the development of national clinical standards, so that the public may be consulted and kept aware of those areas of healthcare which are covered … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-128
Provide NICE with resources and statutory authority for national clinical standards role.
Recommendation

Resources, and any necessary statutory authority, must be made available to NICE to allow it to perform its role of developing, issuing and keeping under review national clinical standards.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-129
Make public the national clinical care standards patients expect from NHS.
Recommendation

Standards of clinical care which patients are entitled to expect to receive in the NHS should be made public.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-130
Establish single, coherent set of generic standards for safe, quality care.
Recommendation
There must be a single, coherent, co-ordinated set of generic standards: that is, standards relating to the patient’s experience and the systems for ensuring that care is safe and of good quality (for example corporate management, clinical governance, risk management, … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-131
Replace trust inspection system with supportive, flexible validation and revalidation.
Recommendation
The current system of inspection of trusts and primary care trusts should be changed to become a system of validation4 and periodic revalidation of these trusts. The system should be supportive and flexible. Its aim should be to promote continued … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-132
Designate CHI as sole body for validating and revalidating NHS trusts.
Recommendation
One body should be responsible for validating and re-validating NHS trusts and primary care trusts. This body should be CHI, suitably structured so as to give it the necessary independence and authority. Other bodies (for example the NHS Litigation Authority) … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-133
Base trust validation on compliance with generic standards for safe, quality care.
Recommendation

Validation and revalidation of trusts should be based upon compliance with the generic standards which relate to the patient’s experience and the systems for ensuring that care is safe and of good quality.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-134
Make public the trust validation standards and revalidation results.
Recommendation

The standards against which trusts are to be validated, and the results of the process of validation or revalidation, should be made public.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-135
Require private and voluntary NHS providers to meet national standards
Recommendation
Any organisation in the voluntary or private sector which provides services to NHS patients should be required to meet the standards for systems, facilities and staff which organisations in the NHS must meet. The aim should be that, wherever care … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-136
Empower validating body to suspend or withdraw trust validation for failing standards
Recommendation
The validating body should have the power to withdraw, withhold or suspend a trust’s validation if standards fall such as to threaten the quality of care or the safety of patients. Any trust or organisation whose validation may be affected … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-137
CHI should integrate existing trust accreditation programmes into its validation process
Recommendation
CHI should consider how it might work with the providers of those programmes of accreditation already adopted by a significant number of trusts. In the future, where required standards are met, CHI should accept as part of its validation process … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-138
Pilot and evaluate extending trust validation to discrete, identifiable services
Recommendation

The process of validation of trusts should, in time, be extended to cover discrete, identifiable services within trusts. This extension of validation should first be piloted and evaluated.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-139
Include children's acute and paediatric cardiac services in discrete validation pilot
Recommendation

The pilot exercise for this form of validation should include children’s acute hospital services and paediatric cardiac surgery.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-140
Prioritise specialist services for validation if discrete services pilot is successful
Recommendation
Should the pilot exercise be successful, the category of discrete services which should be a priority for this form of validation are those specialist services which are currently funded or meet the criteria for funding by the National Specialist Commissioning … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-141
Require discrete services to meet current standards or cease offering the service
Recommendation
For discrete services, whether specialist services or otherwise, to be validated trusts they must be able to demonstrate that all relevant aspects of the service can currently be met, rather than that the trust aims to develop so as to … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-142
Prioritise quality and safety for specialist services; fund patient travel and accommodation
Recommendation
Where the interests of securing quality of care and the safety of patients require that there be only a small number of centres offering a specialist service, the requirements of quality and safety should prevail over considerations of ease of … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-143
Establish multidisciplinary clinical audit as the core of local performance monitoring
Recommendation

The process of clinical audit, which is now widely practised within trusts, should be at the core of a system of local monitoring of performance. Clinical audit should be multidisciplinary.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-144
Trusts must fully support clinical audit with resources and a central co-ordinating office
Recommendation
Clinical audit must be fully supported by trusts. They should ensure that healthcare professionals have access to the necessary time, facilities, advice and expertise in order to conduct audit effectively. All trusts should have a central clinical audit office which … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-145
Make clinical audit compulsory for all healthcare professionals and part of contracts
Recommendation

Clinical audit should be compulsory for all healthcare professionals providing clinical care and the requirement to participate in it should be included as part of the contract of employment.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-146
Consolidate national clinical performance monitoring into a new CHI Office
Recommendation

The monitoring of clinical performance at a national level should be brought together and co-ordinated in one body: an independent Office for Information on Healthcare Performance. This Office should be part of CHI.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-147
New Office to co-ordinate national audits and provide early performance surveillance
Recommendation
The Office for Information on Healthcare Performance should supplant the current fragmentation of approach through a programme of activities involving the co-ordination of the various national audits. In addition to its other responsibilities, the new system should provide a mechanism … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-148
Implement a single, trusted system for collecting clinical and administrative data
Recommendation
The current ‘dual’ system of collecting data in the NHS in separate administrative and multiple clinical systems is wasteful and anachronistic. A single approach to collecting data should be adopted, which clinicians can trust and use and from which information … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-149
Improve clinician confidence in Patient Administration Systems data through collaboration
Recommendation
Steps should be taken nationally and locally to build the confidence of clinicians in the data recorded in the Patient Administration Systems in trusts (which is subsequently aggregated nationally to form the Hospital Episode Statistics). Such steps should include the … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-150
Support Hospital Episode Statistics as a reliable national resource for monitoring outcomes
Recommendation

The Hospital Episode Statistics database should be supported as a major national resource which can be used reliably, with care, to undertake the monitoring of a range of healthcare outcomes.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-151
Improve status, training, and qualifications of clinical coding staff for data accuracy
Recommendation
Systems for clinical audit and for monitoring performance rely on accurate and complete data. Competent staff, trained in clinical coding, and supported in their work are required: the status, training and professional qualifications of clinical coding staff should be improved. Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-152
Review incentives for data quality; include trust performance in validation process
Recommendation
The system of incentives and penalties to encourage trusts to provide complete and validated data of a high quality to the national database should be reviewed. Any new system must include reports of each trust’s performance in terms of the … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-153
Develop clear, high-quality national healthcare performance indicators comprehensible to the public
Recommendation

At national level, the indicators of performance should be comprehensible to the public as well as to healthcare professionals. They should be fewer and of high quality, rather than numerous but of questionable or variable quality.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-154
Invest in world-class IT systems for efficient healthcare data collection and feedback
Recommendation
The need to invest in world-class IT systems must be recognised so that the fundamental principles of data collection, validation and management can be observed: that data be collected only once; that the data be part and parcel of systems … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-155
Ensure patients and public can access trust and consultant unit performance information
Recommendation

Patients and the public must be able to obtain information as to the relative performance of the trust and the services and consultant units within the trust.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-156
Require trust boards to publicly report compliance with national clinical standards
Recommendation

As part of their Annual Reports trust boards should be required to report on the extent of their compliance with the national clinical standards. These reports should be made public and be made available to CHI.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-157
Embed public and patient perspectives into all NHS healthcare decision-making structures
Recommendation

The involvement of the public in the NHS must be embedded in its structures: the perspectives of patients and of the public must be heard and taken into account wherever decisions affecting the provision of healthcare are made.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-158
Require non-NHS regulatory bodies to involve the public in healthcare decisions
Recommendation
Organisations which are not part of the NHS but have an impact on it, such as Royal Colleges, the GMC, the Nursing and Midwifery Council and the body responsible for regulating the professions allied to medicine, must involve the public … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-159
Ensure transparent public involvement processes in NHS organisations, reported annually
Recommendation
The processes for involving patients and the public in organisations in the NHS must be transparent and open to scrutiny: the annual report of every organisation in the NHS should include a section setting out how the public has been … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-160
Focus public involvement on NHS service development, delivery, safety, and quality regulation
Recommendation
The public’s involvement in the NHS should particularly be focused on the development and planning of healthcare services and on the operation and delivery of healthcare services, including the regulation of safety and quality, the competence of healthcare professionals, and … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-161
Ensure Patients' Forums and Councils include wider public, not just patient groups
Recommendation
Proposals to establish Patients’ Forums and Patients’ Councils must allow for the involvement of the wider public and not be limited only to patients or to patients’ groups. They must be seen as an addition to the process of involving … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-162
Routinely evaluate NHS public involvement mechanisms based on evidence of effectiveness
Recommendation

The mechanisms for the involvement of the public in the NHS should be routinely evaluated. These mechanisms should draw on the evidence of what works.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-163
Provide training and guidance to properly support public involvement processes
Recommendation

The process of public involvement must be properly supported, through for example, the provision of training and guidance.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-164
Provide financial resources to support public involvement, covering costs like childcare
Recommendation

Financial resources must be made available to enable members of the public to become involved in NHS organisations: this should include provision for payments to cover, for example, the costs of childcare, or loss of earnings.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-165
NHS Modernisation Agency to advise on achieving widest public and patient involvement
Recommendation
The involvement of the public, particularly of patients, should not be limited to the representatives of patients’ groups, or to those representing the interests of patients with a particular illness or condition: the NHS Modernisation Agency should advise the NHS … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-166
PCTs must involve public in commissioning hospital services and gather feedback
Recommendation
Primary care trusts (and groups), given their capacity to influence the quality of care in hospitals, must involve patients and the public, for example through each PCG/T’s Patient and Advocacy Liaison Service. They must make efforts systematically to gather views … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-167
Appoint National Director for Children's Healthcare Services to promote improvements
Recommendation

A National Director for Children’s Healthcare Services should be appointed to promote improvements in healthcare services provided for children.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-168
Consider creating a Children's Commissioner for England to promote children's rights
Recommendation
Consideration should be given to the creation of an office of Children’s Commissioner in England, with the role of promoting the rights of children in all areas of public policy and seeking improvements to the ways in which the needs … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-169
Expand Cabinet Committee remit to include healthcare for children and young people
Recommendation

The Cabinet Committee on Children and Young People’s Services should specifically include in its remit matters to do with healthcare and health services for children and young people.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-170
Designate senior staff in health authorities for local children's healthcare commissioning
Recommendation

Each health authority and each primary care group or primary care trust should designate a senior member of staff who should have responsibility for commissioning children’s healthcare services locally.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-171
Designate executive board member to protect children's interests in trusts
Recommendation
All trusts which provide services for children as well as adults, should have a designated executive member of the board whose responsibility it is to ensure that the interests of children are protected and that they are cared for in … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-172
Urgently agree and implement National Service Framework for children's healthcare
Recommendation

The proposed National Service Framework (NSF) for children’s healthcare services must be agreed and implemented as a matter of urgency.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-173
NSF must establish standards for all children's acute healthcare services
Recommendation

The NSF should include a programme for the establishment of standards in all areas of children’s acute hospital and healthcare services.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-174
NSF must set obligatory and aspirational standards for children's services
Recommendation

The NSF should set obligatory standards which must be observed, as well as standards to which children’s services should aspire over time.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-175
NSF must include incentives for improving children's healthcare services, aiding needy trusts
Recommendation

The NSF should include incentives for the improvement of children’s healthcare services, with particular help being given to those trusts most in need.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-176
NSF must plan regular publication of children's healthcare quality and performance data
Recommendation

The NSF must include plans for the regular publication of information about the quality and performance of children’s healthcare services at national level, at the level of individual trusts, and of individual consultant units.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-177
NSF must provide strategic guidance for integrating children's healthcare services
Recommendation
There must be much greater integration of primary, community, acute and specialist healthcare for children. The NSF should include strategic guidance to health authorities and trusts so that services in the future are better integrated and organised around the needs … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-178
Locate children's acute hospital services in children's hospitals near general hospitals
Recommendation

Children’s acute hospital services should ideally be located in a children’s hospital, which should be physically as close as possible to an acute general hospital. This should be the preferred model for the future.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-179
Ensure free-standing children's hospitals provide access to all necessary facilities and specialists
Recommendation
In the case of existing free-standing children’s hospitals, particular attention must be given to ensuring that, through good management and organisation of care, children have access when needed to (a) facilities which may not routinely be found in a children’s … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-180
Pilot children's hospitals running all acute and community services in a geographical area
Recommendation
Consideration should be given to piloting the introduction of a system whereby children’s hospitals take over the running of the children’s acute and community services throughout a geographical area, building on the example of the Philadelphia Children’s Hospital in the … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-181
Organise children's specialist services for best staff, facilities, and outcomes, prioritising quality
Recommendation
Specialist services for children should be organised so as to provide the best available staff and facilities, thus providing the best possible opportunity for good outcomes. Advice should be sought from experts on the appropriate number of patients to be … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-182
Establish flexible Family Support Funds for travel costs at concentrated specialist children's trusts
Recommendation
Where specialist services for children are concentrated in a small number of trusts spread throughout England, these trusts should establish Family Support Funds to help families to meet the costs arising from travelling and staying away from home. The Funds … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-183
Validate trusts providing children's acute services for child-centred policies, staff, and facilities
Recommendation
After completion of a pilot exercise, all trusts which provide acute hospital services for children should be subject to a process of validation to ensure that they have appropriate child- and family-centred policies, staff, and facilities to provide a good … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-184
Ensure children are cared for in paediatric environments by qualified professionals
Recommendation
Children should always (save in exceptional circumstances, such as emergencies) be cared for in a paediatric environment, and always by healthcare professionals who hold a recognised qualification in caring for children. This is especially so in relation to paediatric intensive … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-185
Review and apply 1991 paediatric nurse staffing standards as minimum
Recommendation
The 1991 standards for the numbers of paediatrically qualified nurses required at any given time should serve as the minimum standard and should apply where children are treated (save in emergencies). The standards should be reviewed as a matter of … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-186
Require all surgeons operating on children to obtain paediatric qualification and revalidation
Recommendation
All surgeons who operate on children, including those who also operate on adults, must undergo training in the care of children and obtain a recognised professional qualification in the care of children. As matter of priority, the GMC, the body … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-187
Recognise parents as experts and fully involve them in their children's healthcare
Recommendation

Parents should ordinarily be recognised as experts in the care of their children, and when their children are in need of healthcare, parents should ordinarily be fully involved in that care.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-188
Value and incorporate parents' knowledge of very young children into care
Recommendation

Parents of very young children have particular knowledge of their child. This knowledge must be valued and taken into account in the process of caring for the child, unless there is good reason to do otherwise.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-189
Answer children's questions about their care truthfully and clearly
Recommendation

Children’s questions about their care must be answered truthfully and clearly.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-190
Mandate specific communication skills training for professionals caring for children and parents
Recommendation

Healthcare professionals intending to care for children should be trained in the particular skills necessary to communicate with parents and with children.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-191
Require healthcare professionals to be honest with parents about child's condition
Recommendation

Healthcare professionals should be honest and truthful with parents in discussing their child’s condition, possible treatment and the possible outcome.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-192
Develop national standards for all aspects of congenital heart disease care and treatment
Recommendation
National standards should be developed, as a matter of priority, for all aspects of the care and treatment of children with congenital heart disease (CHD). The standards should address diagnosis, surgical and other treatments, and continuing care. They should include … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-193
Stipulate minimum paediatric cardiac surgery procedure volumes for hospitals to ensure outcomes
Recommendation
With regard to paediatric cardiac surgery, the standards should stipulate the minimum number of procedures which must be performed in a hospital over a given period of time in order to have the best opportunity of achieving good outcomes for … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-194
Establish minimum weekly operating sessions for paediatric cardiac surgeons to maintain competence
Recommendation
With regard to those surgeons who undertake paediatric cardiac surgery, although not stipulating the number of operating sessions sufficient to maintain competence, it may be that four sessions a week should be the minimum number required. Agreement on this should … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-195
Require two paediatric surgeons performing 40-50 open-heart operations annually for infants
Recommendation
With regard to the very particular circumstances of open-heart surgery on very young children (including neo-nates and infants), we stipulate that the following standard should apply unless, within six months of the publication of this Report, this standard is varied … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-196
Mandate paediatric environment, trained staff, and PICU access for children's interventional procedures
Recommendation
The national standards should stipulate that children with CHD who undergo any form of interventional procedure must be cared for in a paediatric environment. This means that all healthcare professionals who care for these children must be trained and qualified … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-197
Centralise rare paediatric heart condition surgery to maximum two expert-validated units
Recommendation
Surgical services for children with very rare congenital heart conditions, such as Truncus Arteriosus, or involving procedures undertaken very rarely, should only be performed in a maximum of two units, validated as such on the advice of experts. Such arrangements … Read more
Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
BRIS-198
Urgently investigate paediatric cardiac surgery units for unsafe low patient volumes
Recommendation

An investigation should be conducted as a matter of urgency to ensure that PCS is not currently being carried out where the low volume of patients or other factors make it unsafe to perform such surgery.

Published evidence summary
No formal government response has been recorded for this recommendation. No independent verification has been carried out.