BRIS-59 Response Historic

Make communication skills education essential for all healthcare professionals

Recommendation

Education in communication skills must be an essential part of the education of all healthcare professionals. Communication skills include the ability to engage with patients on an emotional level, to listen, to assess how much information a patient wants to know, and to convey information with clarity and sympathy.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
Sources
Based on tracking data in the inquiry database.
How was this evidence gathered?
Evidence searched by baseline-data-v1 on 26 May 2026
Checked data held on this site (government responses, progress updates, independent evidence)
This recommendation asks for cultural or behavioural change, which is difficult to verify from published sources alone. The evidence above reflects policy commitments rather than measured outcomes.
Jurisdiction
UK-wide
Response
Historic

No government response recorded.

Source
Inquiry Bristol Heart Inquiry
Report Bristol Heart Inquiry — Final Report 18 Jul 2001
View Source
Themes & Tags
Staff training and development No person-centred care
Recommendation age 24.9 yrs
Last formal update No formal updates