MACP-27 Response Historic AI-assessed

Formally record and report all family requests and complaints to superior officers.

Recommendation

That good practice shall provide that any request made by the family of a victim which is not acceded to, and any complaint by any member of the family, shall be formally recorded by the SIO and shall be reported to the immediate superior officer.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
According to publicly available information on GOV.UK, content related to "Senior Investigating Officers" and "good practice" within policing exists. While general complaints procedures exist, according to the provided search results, there is no specific evidence of a formal good practice guideline requiring SIOs to formally record any unacceded request or complaint from a victim's family and report it to their immediate superior officer.
How was this assessed?
Assessed by gemini-2.5-flash on 19 Mar 2026
Checked data held on this site (government responses, progress updates, independent evidence)
External sources searched: www.gov.uk, www.legislation.gov.uk, hansard.parliament.uk
This recommendation requires implementation across many organisations. The assessment reflects central policy response, not adoption in individual organisations.
Jurisdiction
UK-wide
Response
Historic

No government response recorded.

Source
Report Macpherson Inquiry — Final Report 24 Feb 1999
Recommendation age 27.1 yrs
Last formal update No formal updates