Recommendation LAMI-69: Record all discussions, including phone calls, in child deliberate harm case notes.
From Laming Inquiry — Final Report, published 28 January 2003.
Recommendation
When concerns about the deliberate harm of a child have been raised, a record must be kept in the case notes of all discussions about the child, including telephone conversations. When doctors and nurses are working in circumstances in which case notes are not available to them, a record of all discussions must be entered in the case notes at the earliest opportunity so that this becomes part of the child’s permanent health record.
Government response
No government response to this recommendation is on the record yet.
Delivery
No statement on delivery from the addressee has been found in the sources searched (last checked 27 February 2026). This is separate from the response above.
What other bodies have found
In their own words. These do not change the delivery statement above.
Thirlwall Inquiry legal team (27 February 2026)
The Government accepted this recommendation: This is included in the checklist of good practice recommendations issued on publication of the report (paragraphs 40-47). The booklet What To Do If You’re Worried A Child Is Being Abused also covers the issue of record keeping (paragraphs 49-52).
Site note: The Thirlwall Inquiry legal team's own notes on implementation, from its Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025, published 27 February 2026). The review does not colour its Extent of Implementation cell for this recommendation green; it leaves the cell uncoloured where a recommendation was rejected, where evidence of implementation was insufficient, or where steps had been taken but implementation was not yet complete. Table row: section 7.2 No. 69, PDF page 165.
Themes and tags
Who has spoken
- Thirlwall Inquiry legal team
Finding