Amazon bladed article delivery controls
Amazon should:
1. Improve its measures to prevent children from making purchases, including making the conditions of use and sale more prominent.
2. Improve the labelling on packaging of bladed articles so that the warning is more prominent.
3. Ensure drivers inform recipients whenever deliveries contain a bladed article (I recognise the closing statement on behalf of Amazon that this is in train).
4. Review its systems for recording details of the recipient to ensure that an accurate record of the recipient is obtained.
5. Audit its training of age verified deliveries for drivers, in particular for Amazon Flex drivers. This should include training on the labelling of packaging so that, where appropriate, delivery drivers know what they are delivering.
How was this evidence gathered?
Response
Accepted
Response
AcceptedThe government agrees with all 67 recommendations made by the Chair. The government recognises these five fundamental failings. These failings are unacceptable. There are a further 27 recommendations that require delivery by organisations that sit outside central government. The government has written to all national, regional and local organisations responsible for delivering recommendations to highlight the findings of the Inquiry. The government will continue to work closely with these organisations to facilitate and support on delivery of these recommendations, and will report, as far as possible, on delivery of these recommendations alongside progress on the recommendations for central government. (Government Response to Phase 1 of the Southport Inquiry, CP 1623, 2 July 2026.)
Progress Timeline
Government response published 2 July 2026 (CP 1623). The government agreed with this recommendation, which is for delivery by Amazon; the government has written to the responsible organisation and will report on delivery.
Awaiting government response. Phase 1 report published 13 April 2026.