While training for Counter Terrorism Policing, staff involved in Prevent currently cover the importance of understanding a referred individual’s online activity and the practical steps required to assess it, the Home Office and Counter Terrorism Policing Headquarters should review and strengthen this training to ensure that officers fully understand both the importance of investigating online activity and that where online behaviour is a factor in a referral, cases should not ordinarily be closed until proportionate steps have been taken to access and assess the individual’s online activity. Counter Terrorism Policing Headquarters should ensure that this remains a consistent priority across all regions. Counter Terrorism Policing North West should review its own processes in this regard.