Government response
No response yet
Delivery
No statement from Health and Social Care Northern Ireland or Northern Ireland Executive found
Recommendation R40: Record all complaints in electronic system
From Muckamore Abbey Hospital Inquiry Report, published 18 June 2026.
Recommendation
In HSCTs all complaints, regardless of whether they are resolved immediately at ward level, should be recorded in the Trust’s electronic complaints management system. In private and third sector facilities the Registered Home Manager should be informed of all concerns raised and must record such concerns and any action taken.
Jurisdiction: Northern Ireland
Government response
No government response to this recommendation is on the record yet.
Delivery
No statement on delivery from Health and Social Care Northern Ireland or Northern Ireland Executive has been found in the sources searched (last checked 22 June 2026). This is separate from the response above.
Responsible bodies
Health and Social Care Northern Ireland
Primary
Northern Ireland Executive
Primary
Themes and tags
Recommendation made
0.4 years ago